Customer Care Technician

2 weeks ago

Vancouver, Canada Townline Homes Inc Full time

**About Townline**

The Townline Group is a Real Estate Development Company primarily focused in the Lower Mainland and Vancouver Island. Our development and construction portfolios are diverse and consist of mixed-used multi-family and commercial construction, as well as non-market and purpose-built rental housing. Townline is a well-rounded company with proven teams specialized in the areas of Development, Affordable Housing, Finance, Acquisitions, Construction, Sales, Marketing and Customer Care all housed under one roof. Townline has been building homes since 1981 and believe diversity is the cornerstone to our success and longevity.

**Reporting to the Director of Customer Care and Warranty, the Customer Care Technician is responsible for**:

- Contacting homeowners regarding issues or requests
- Assisting with pre-occupancy deficiency remediation
- Assessing deficiencies reported by homeowners during the first year of occupancy
- Conducting one-year warranty deficiency remediation
- Contacting trades to request for homeowner service and warranty work
- Assisting with key turn overs with the homeowners
- Conducting homeowner walkthroughs
- Providing updates in writing daily to the Director of Customer Care
- Providing daily reports of completed service requests and deficiency remediation
- Providing and maintaining deficiency tickets in the ticketing system
- Maintaining the Customer Service Vehicle in a clean manner
- Other duties as assigned

**Skills and Requirements**:

- Deficiency experience; wide range of knowledge such as drywall, painting and caulking
- Previous experience in Customer Service or Administration is an asset
- A self-starter with a willingness to ask questions and find solutions;
- Ability to work independently and in cooperation with the Director of Customer Care
- Ability to develop and maintain good relationships with homeowners and contractors;
- Effective written and oral communications skills;
- Proficiency in Microsoft Office and Adobe Acrobat;
- Tech savvy and previous administration experience is an asset;
- Ability to multi-task and meet deadlines
- Knowledge of or experience in trades and maintenance work is desired.

  • Customer Care Technician

    3 weeks ago

    Vancouver, Canada Townline Homes Inc Full time

    **About Townline** The Townline Group is a Real Estate Development Company primarily focused in the Lower Mainland and Vancouver Island. Our development and construction portfolios are diverse and consist of mixed-used multi-family and commercial construction, as well as non-market and purpose-built rental housing. Townline is a well-rounded company with...

  • Facilities Maintenance Technician

    4 days ago

    Vancouver, Canada Eminence Organic Skin Care Full time

    Location: 530 West Broadway, Vancouver BC, CanadaCore hours: Monday to Friday from 8am – 4:30pm PSTThis position is required to be onsite 5 days a week Role Summary As the Facilities Maintenance Technician, you will work closely with the Lead Facilities Maintenance Technician to support the day-to-day operations of two Vancouver-based locations - a...

  • Facilities Maintenance Technician

    3 days ago

    Vancouver, Canada Eminence Organic Skin Care Full time

    Location: 530 West Broadway, Vancouver BC, CanadaCore hours: Monday to Friday from 8am – 4:30pm PSTThis position is required to be onsite 5 days a week Role Summary As the Facilities Maintenance Technician, you will work closely with the Lead Facilities Maintenance Technician to support the day-to-day operations of two Vancouver-based locations - a...

  • Facilities Maintenance Technician

    3 days ago

    Vancouver, Canada Eminence Organic Skin Care Full time

    Location: 530 West Broadway, Vancouver BC, CanadaCore hours: Monday to Friday from 8am – 4:30pm PSTThis position is required to be onsite 5 days a week Role Summary As the Facilities Maintenance Technician, you will work closely with the Lead Facilities Maintenance Technician to support the day-to-day operations of two Vancouver-based locations - a...

  • Facilities Maintenance Technician

    2 days ago

    Vancouver, Canada Eminence Organic Skin Care Full time

    Location: 530 West Broadway, Vancouver BC, CanadaCore hours: Monday to Friday from 8am – 4:30pm PSTThis position is required to be onsite 5 days a week Role Summary As the Facilities Maintenance Technician, you will work closely with the Lead Facilities Maintenance Technician to support the day-to-day operations of two Vancouver-based locations - a...

  • Facilities Maintenance Technician

    1 week ago

    Vancouver, British Columbia, Canada Eminence Organic Skin Care Full time

    Location: 530 West Broadway, Vancouver BC, Canada Core hours: Monday to Friday from 8am – 4:30pm PSTThis position is required to be onsite 5 days a weekRole SummaryAs the Facilities Maintenance Technician, you will work closely with the Lead Facilities Maintenance Technician to support the day-to-day operations of two Vancouver-based locations - a 15,000...

  • Facilities Maintenance Technician

    1 week ago

    Vancouver, Canada Eminence Organic Skin Care Full time

    Location: 530 West Broadway, Vancouver BC, Canada Core hours: Monday to Friday from 8am - 4:30pm PSTThis position is required to be onsite 5 days a weekRole SummaryAs the Facilities Maintenance Technician, you will work closely with the Lead Facilities Maintenance Technician to support the day-to-day operations of two Vancouver-based locations - a 15,000 sq....

  • Facilities Maintenance Technician

    1 week ago

    Vancouver, British Columbia, Canada Eminence Organic Skin Care Full time

    Location: 530 West Broadway, Vancouver BC, Canada Core hours: Monday to Friday from 8am - 4:30pm PSTThis position is required to be onsite 5 days a weekRole SummaryAs the Facilities Maintenance Technician, you will work closely with the Lead Facilities Maintenance Technician to support the day-to-day operations of two Vancouver-based locations - a 15,000 sq....

  • Facilities Maintenance Technician

    1 week ago

    Vancouver, Canada Eminence Organic Skin Care Full time

    Location: 530 West Broadway, Vancouver BC, Canada Core hours: Monday to Friday from 8am – 4:30pm PSTThis position is required to be onsite 5 days a weekRole SummaryAs the Facilities Maintenance Technician, you will work closely with the Lead Facilities Maintenance Technician to support the day-to-day operations of two Vancouver-based locations - a 15,000...

  • Mobile Nail Care Technicians

    4 weeks ago

    Vancouver, Canada Ultimate Mobile Spa Full time

    **MOBILE SPA PROVIDING SERVICES AT CLIENTS LOCATION** We are seeking Nail Care Technicians to provide manicures and pedicures. Hours vary according to bookings. This position is perfect for someone who wants to supplement their income. **Qualifications**: **MUST HAVE A CAR** **Esthetician or Nail Technician Certification** **Exceptional customer service...

  • Nail care Technician

    4 weeks ago

    Vancouver, British Columbia, Canada Langara Salon Full time

    Business Operating Name:Langara Salon Business Address: TH Ave W, Vancouver, BC V6P 1R8 Work Location: TH Ave W, Vancouver, BC V6P 1R8 Job Title: Nail care Technician Terms of Employment: 30-40 hours per week, Full-Time/Permanent Start Date: As soon as possible Wage: $ per hour (Depending on experience)No of Positions: 2 Job Duties: Cleaning nails by...

  • Customer Care Technician

    4 weeks ago

    Metro Vancouver Regional District, Canada Marcon Full time

    **This job will be posted until 4:00 pm on Monday, November 11, 2023** **About Us** Marcon Construction is a trusted name in the construction community. If a project needs building, we can do it, and chances are we have. Low-rises, high-rises, townhomes, retail centres, industrial parks—we’ve built them all, and partnered with well-known and highly...

  • Customer Care Coordinator

    4 weeks ago

    Vancouver, Canada Shape Properties Corp. Full time

    **CUSTOMER CARE: THE SHAPE DIFFERENCE** SHAPE is set apart by the superior experience we offer across all facets of our business. We mind the details, take a proactive approach, and constantly seek opportunities to provide an unmatched level of customer service. With thousands of homes being handed over in the coming years, the Customer Care team upholds...

  • Facilities Maintenance Technician

    1 week ago

    Vancouver, Canada Eminence Organic Skin Care Full time

    Location: 530 West Broadway, Vancouver BC, Canada Core hours: Monday to Friday from 8am – 4:30pm PST This position is required to be onsite 5 days a week Role Summary As the Facilities Maintenance Technician, you will work closely with the Lead Facilities Maintenance Technician to support the day-to-day operations of two Vancouver-based locations - a...

  • Facilities Maintenance Technician

    7 days ago

    Vancouver, Canada Eminence Organic Skin Care Full time

    Location: 530 West Broadway, Vancouver BC, Canada Core hours: Monday to Friday from 8am – 4:30pm PST This position is required to be onsite 5 days a week Role Summary As the Facilities Maintenance Technician, you will work closely with the Lead Facilities Maintenance Technician to support the day-to-day operations of two Vancouver-based locations - a...

  • Facilities Maintenance Technician

    1 week ago

    Vancouver, Canada Eminence Organic Skin Care Full time

    Location: 530 West Broadway, Vancouver BC, Canada Core hours: Monday to Friday from 8am – 4:30pm PST This position is required to be onsite 5 days a week Role Summary As the Facilities Maintenance Technician, you will work closely with the Lead Facilities Maintenance Technician to support the day-to-day operations of two Vancouver-based locations - a...

  • Customer Care Representative

    3 days ago

    Vancouver, Canada Shape Properties Corp. Full time

    **CUSTOMER CARE: THE SHAPE DIFFERENCE** SHAPE is set apart by the superior experience we offer across all facets of our business. We mind the details, take a proactive approach, and constantly seek opportunities to provide an unmatched level of customer service. With thousands of homes being handed over in the coming years, the Customer Care team upholds...

  • Facilities Maintenance Technician

    1 week ago

    Vancouver, Canada Eminence Organic Skin Care Full time

    Location:530 West Broadway, Vancouver BC, Canada Core hours:Monday to Friday from 8am – 4:30pm PSTThis position is required to beonsite5 days a weekRole Summary As the Facilities Maintenance Technician, you will work closely with the Lead Facilities Maintenance Technician to support the day-to-day operations of two Vancouver-based locations - a 15,000 sq....

  • Facilities Maintenance Technician

    5 days ago

    Vancouver, Canada Eminence Organic Skin Care Full time

    Location:530 West Broadway, Vancouver BC, CanadaCore hours:Monday to Friday from 8am – 4:30pm PSTThis position is required to beonsite5 days a weekRole Summary As the Facilities Maintenance Technician, you will work closely with the Lead Facilities Maintenance Technician to support the day-to-day operations of two Vancouver-based locations - a 15,000 sq....

  • Facilities Maintenance Technician

    2 weeks ago

    Vancouver, Canada Eminence Organic Skin Care Full time

    Location: 530 West Broadway, Vancouver BC, Canada  Core hours: Monday to Friday from 8am – 4:30pm PST This position is required to be onsite 5 days a week Role Summary As the Facilities Maintenance Technician, you will work closely with the Lead Facilities Maintenance Technician to support the day-to-day operations of two Vancouver-based...