Dispatcher

1 week ago

Pickering, Canada GFL Environmental Inc. Full time

**Key Responsibilities**:

- Schedule and dispatch calls based upon designated route, driver location and intended receiving site.
- Perform driver check-ins at day’s end to ensure complete and accurate paperwork completion
- Distribute, collect, and review route sheets for prior days.
- Ensure coordination with other departments such as operations and other receiving sites
- Document and report customer complaints and concerns
- Attend driver meetings as required (usually 5am)
- Oversee that all employees are adhering to company policies and procedures
- Track and maintain driver training matrix. Schedule training as to not disrupt the schedule.
- Compliance with all regulatory bodies (TDG, MOL etc.)

**Knowledge, Skills, Abilities and Competencies**:

- Completion of high school. Post-secondary courses or diploma would be considered an asset.
- 1-2 years in a transportation, dispatch or customer service role.
- Strong communication and interpersonal skills.
- Strong customer focus.
- Proven ability to multi-task & ability to prioritize tasks.
- Proficient in MS Outlook, Excel, Word.
- Knowledge of industry an asset.

**Road Map & Goals**:

- GFL programs to learn (Geo Tab, Oms, M5, Flex)
- Familiarize yourself with every type of truck we dispatch and its capabilities
- Review driver paperwork packages, waste types and codes
- Ride along with a driver from each LOB
- Learn location of all GFL waste receiving sites and what waste types they receive
- Train to be added to the on-call schedule. (Once every 6 weeks)
- Take your time, ask questions and be a team player

GFLTalent
- We thank you for your interest. Only those selected for an interview will be contacted. _
- GFL Environmental is an equal opportunity employer and encourages women, Aboriginal people, persons with disabilities and members of visible minorities to apply. We seek to hire individuals with diverse characteristics, backgrounds and perspectives. We strongly believe that world-class talent makes no distinctions based on gender, ethnic or national origin, sexual identity and orientation, age, religion or disability, but enriches itself through these differences. _GFL will provide accommodations to job applicants with disabilities throughout the recruitment process. If you require an accommodation, please notify us and we will work with you to meet your needs._

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