Store Experience Leader

2 months ago

Calgary, Canada YETI Full time

Pay rate:
$80,000.00

At YETI, we believe that time spent outdoors matters more than ever and our gear can make that time extraordinary. When you work here, you’ll have the opportunity to create exceptional, meaningful work and problem solve with innovative team members by your side. Together, you’ll help our customers get the high-quality gear they need to make the most of their adventures. We are BUILT FOR THE WILD.

YETI is actively seeking a Store Experience Leader to lead our store located in Chinook Centre in Calgary. You are an inspirational leader that shares a passion for the YETI brand, including personal use of our products. You will lead a team of brand enthusiasts dedicated to providing an exceptional customer experience and creating lifetime customers by successfully identifying their pursuits. You have a customer first mindset, and thrive in fast-paced, ever-changing entrepreneurial environments.

YETI stores act as a community hub for the outdoor enthusiast. A place where pursuit driven individuals can connect with the community, share their experiences and foster new relationships rooted in authenticity. We are BUILT FOR THE WILD.

Key Responsibilities:
Sales and Operations:

- Leads execution of store processes, payroll management, effective schedule, merchandise flow, inventory control and visual presentation
- Drives store sales and profitability by using company tools and resources to maximize results and fostering a comprehensive and supportive approach to leading a team.
- Operates holistically using business acumen, strategic thinking, and resourcefulness to solve problems.
- Proactively plans and executes a variety of projects including visual merchandising plans, new product launches, and in-store events.
- Mitigates risk of loss by educating associates and ensuring company policies are followed and developing strong partnerships with Loss Prevention and Store Operations team

Customer and Brand Experience:

- Provides exceptional customer experiences with ability to identify customer pursuits and create lifelong YETI customers
- Act as a brand enthusiast within the local community by executing store events, generating brand awareness, and inspiring customers to go out into the WILD
- Creates a customer centric environment by delivering an effective Sales Floor Leader program and engaging in YETI’s WILDER customer service model.

Talent Development:

- Provides an inspirational approach to educating the team on YETI product assortment leading to exceptional level of performance.
- Demonstrates ability to identify and attract best in class talent to represent the brand. Builds trust and team morale in the face of change and unexpected challenges
- Deeply engages in coaching and developing teams’ selling skillsets by providing timely, specific feedback, and building trust
- Creates succession plans for developing top talent and provides opportunities for continued development to team members
- Promotes an inclusive and diverse store environment that encourages building trust and teamwork as the foundation

Qualifications:

- Bachelor’s degree or at least 5 years of related experience
- At least 3 years of retail store management experience in a specialty retail environment
- Experience in managing $2M+ sales volume per year in store revenue
- Experience in implementing new technology and processes to increase profitability
- Available to work a flexible schedule including weekends, evenings, and holidays
- Ability to bed, lift, open and move product up to 50 pounds as needed
- Must be 18 years of age

LI-SN1 #LI-Onsite

Any offer of employment with YETI is contingent on a successful criminal background check and successful reference checks.

YETI is proud to be an Equal Opportunity Employer.
- Our commitment to creating a diverse, equitable, and inclusive culture is at the center of everything we do for our YETIzens. We embrace all applicants looking to bring their authentic selves to YETI and contribute to our mission of keeping the wild WILD. Find out more about our commitment to DE&I at _
- All applicants for employment will be considered without regard to an individual’s race, color, sex, gender identity, gender expression, religion, age, national origin or ancestry, citizenship, physical or mental disability, medical condition, family care status, marital status, sexual orientation, genetic information, military or veteran status, or any other basis protected by federal, state or local laws._

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