;departement Head

5 days ago

Quebec City, Canada Aubainerie Full time

;
The life at Aubainerie is to share our passion for fashion and offer a pleasant shopping experience. Quebec leader of trendy fashion for the whole family with its 59 points of sale, Aubainerie is determined to offer the best to all our customers with the latest styles. Driven by a desire to make the latest trends accessible to everyone, the Aubainerie team continues to renew its collections and continue to grow as Quebec leaders in the retail landscape.

The large Aubainerie family has been giving back to the community since the beginning of the business. Excellence, integrity and family spirit are part of our DNA. A welcoming work environment and a healthy atmosphere that values teamwork. Do you want to reinvent yourself and take on new challenges? This post is for you.

**JOB SUMMARY**

The department head, under the supervision of the management team, directs department operations to ensure the department always meets company standards.

***

**MAIN RESPONSIBILITIES**
- Provide department employees with guidance on performance of their duties;
- In conjunction with the employees, always ensure that the department is kept neat and tidy;
- Use a positive, collaborative approach to train and integrate new department employees in accordance with company standards;
- Provide department employees with ongoing coaching to ensure they make customer service their priority;
- Perform the sales consultant role in an exemplary manner and act as a resource person to other consultants on the team;
- Every day before operations begin, see what needs to be done in the department and identify the tasks to be completed (folding, stocking, cleaning, etc.);
- Set up the daily work schedule and assign tasks to employees on the team;
- Schedule break and meal times on a daily basis while maintaining appropriate staffing levels on the sales floor;
- Help window dressers make marketing changes, when required, and introduce samples of new merchandise that fit in well with the current visual presentation;
- Share ideas with window dressers about ways to promote various products and increase sales;
- Constantly check what merchandise is available at the back of the store to promote efficient restocking;
- Act as a role model for department employees;
- Minimize losses by educating staff on the attitudes and behaviours to be adopted when handling merchandise;
- Any other related tasks.

**SKILLS**
- 1 to 2 years of experience in a similar job
- Excellent knowledge of clothing sales
- Customer service talent
- Know how to manage time and priorities
- Good communication and interpersonal skills and dynamism
- Accuracy and attention to detail
- Ability to work quickly
- The use of the masculine gender has been adopted in order to lighten the text and has no discriminatory intent._La vie chez Aubainerie, c’est partager notre passion pour la mode et offrir une expérience shopping des plus agréables. Chef de file québécois de la mode branchée pour toute la famille avec ses 59 points de vente, Aubainerie est déterminée à offrir le meilleur à toute notre clientèle avec les derniers styles. Animée d’un désir de rendre les dernières tendances accessibles à tous, l’équipe Aubainerie ne cesse de renouveler ses collections et de poursuivre son essor à titre de leaders québécois dans le paysage du commerce de détail.

La grande famille Aubainerie redonne couramment à la communauté depuis les débuts de l’entreprise. L’excellence, l’intégrité et l’esprit de famille font partie de notre ADN. Un milieu de travail accueillant et une ambiance saine qui valorise le travail d’équipe te rejoint? Tu veux te réinventer et relever de nouveaux défis? Ce poste est pour toi

**RÉSUMÉ DU POSTE**

Le responsable de département, sous la supervision de l’équipe de gestion, veille à diriger les opérations de son département afin que celui-ci soit toujours à la hauteur des standards Aubainerie.

***

**PRINCIPALES RESPONSABILITÉS**

Le quotidien d’un responsable de département chez Aubainerie, c’est:

- Être responsable de diriger les employés de son département dans l’accomplissement de leurs tâches;
- Veiller en tout temps, et avec la collaboration des employés, à la bonne tenue de son département et de l'entretien de celui-ci;
- Former et intégrer les nouveaux employés de son département en utilisant une approche positive et collaborative tout en respectant les normes fixées par Aubainerie;
- Agir constamment à titre de coach pour les employés de son département afin qu’ils fassent du service à la clientèle leur priorité;
- Exécuter le rôle de conseiller à la vente de façon exemplaire et agit à titre de personne-ressource auprès des autres conseillers de son équipe;
- Déterminer, avant chaque début de journée en regardant l’état de son département, les tâches qui devront être accomplies (pliage, remplissage, propreté, etc.);
- Coordonner le plan de la journée et la

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