Server
6 months ago
Located at the head of Lake Ontario and within the municipalities of Burlington and Hamilton, Royal Botanical Gardens (RBG) is the largest botanical garden in Canada and one of the nation’s earliest nature sanctuaries. Comprising some 2700 acres of protected wetlands, botanical collections, parkland and display gardens, and within easy access of millions of nature-starved urban citizens, RBG dedicates its expertise in horticulture, conservation, science and education to connect people, plants and place for the purpose of nurturing and preserving healthy growing life on our planet. RBG directs its efforts, and seeks the support of individuals and organizations, to realize its vision of a world in which everyone is awake to the beauty, diversity and necessity of plants, and from that consciousness more actively works together to protect and preserve plant species and habitats and, by extension, our planet.
**Summary**
**Servers **at Royal Botanical Gardens play an integral role in the guest experience. We are looking for reliable, enthusiastic team-players to create positive interactions with our guests, while ensuring they have exceptional dining experiences. Responsibilities include taking orders from and serving food and beverages to customers attending events or visiting RBG's various gardens and the associated restaurants and concessions. Opportunities are available at our Main Centre as well as the Rock Garden Bistro.
**Duties**
- Take food and drink orders from customers accurately and with a positive attitude.
- Write patrons' food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff.
- Engage with customers in a friendly manner.
- Knowledge of the menu, with the ability to make suggestions.
- Ensure tables are enjoying their meals and take action to correct any problems.
- Collect payments from tables.
- Prepare checks that itemize and total meal costs and sales taxes.
- Help food preparation staff when necessary.
- Clean tables in an efficient manner to prepare for next customers.
**Requirements**:
- High school diploma.
- Previous work experience involving customer service in a fast-paced environment is required.
- Capable of providing excellent customer service in a fast-paced environment.
- Possess a positive attitude and ability to work well under pressure with bussers, cooks, and other staff.
- Able to perform high-quality work while unsupervised.
- Able to handle money accurately and operate a point-of-sale system.
- Ability to work in a fast-paced work environment and deliver orders in a timely manner. Certification in Standard First Aid and CPR is an asset.
**We thank all those applicants however, only those selected for an interview will be contacted.
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