Intake Specialist
2 weeks ago
Canreach Immigration is a leader in providing Canadian immigration services all over the world. We are seeking Intake Specialists to join our incredible team to help further our rapid growth and be a part of our clients’ immigration journeys.
We practice exclusively in the area of Canadian immigration and have been serving our clients for over 20 years. With extensive knowledge of immigration law, we have successfully helped thousands of people’s dreams come to reality.
We are located in the Mississauga, close the Pearson Airport.
Specifically, you will be responsible for the following:
- Ability to probe for information and determine client needs;
- Learning in-house customer management systems (in-house training provided);
- Fulfilling requests by clarifying desired information; completing transactions; and forwarding requests to the appropriate party;
- Maintaining customer service database by entering data / information;
- Participating in weekly team meetings and one-on-one meetings with the Client Intake Manager, and accepting feedback on performance based on calls booked and following scripts; and
- Updating personal knowledge base by participating in sales and educational opportunities.
**Qualifications**:
- Hands-on experience in sales, business development, business to business sales, and call centres
- Superior communication skills, as well as the ability to build relationships with potential clients and using persuasive sales ability to schedule immigration consultations.
- Demonstrated efficiency with time management, multi-tasking and problem-solving abilities.
- Nice to have: fluently speaking a language other than English
- Ability to work both within a team as well as independently.
- Highly detail oriented and excellent follow up skills.
**Hours of Work**:
- Weekdays 9:00AM to 5:00PM with some flexibility.
**Why Work For Us?**
- Ongoing encouragement of internal growth with lots of opportunities to advance your career goals including opportunities to travel.
- Friendly and vibrant environment
- Annual holiday parties and team-building events;
- Generous starting salary and commission structure annual raise
- Having the opportunity to do meaningful work while learning from very well-respected immigration professionals in the industry
- Being part of a growing team that changes the lives of individuals and families from all over the world.
To join our growing team who continuously contribute to make us a premier global immigration service provider, please respond to this posting with your most up-to-date cover letter and resume.
**Job Types**: Full-time, Permanent
**Salary**: From $40,000.00 per year
**Benefits**:
- Flexible schedule
- On-site parking
- Paid time off
Schedule:
- 8 hour shift
- Monday to Friday
Supplemental pay types:
- Commission pay
Application question(s):
- Do you have any experience (personal or professional) with the Canadian Immigration System?
**Experience**:
- sales: 2 years (preferred)
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