Counter Sales/yard Assistant

4 weeks ago

Kingston, Canada The Septic Store Full time

We are looking for a proactive, resourceful, and driven **Counter Sales/Yard Assistant **to join our growing team in a seasonal (9 months out of the year), full-time capacity at our Portland location
- **What we offer**:_
- Competitive compensation, bonus structure, and pension plan
- Comprehensive group benefits package, including health care, dental care, life insurance, AD&D, LTD and STD
- Product knowledge training and skill building opportunities
- A welcoming and supportive work environment like no other
- **The Role**:_
- **The Responsibilities**:_

**Customer Service**
- Responsible for processing all telephone, fax and electronically transmitted orders, quotations, inquires and technical questions in an expedient and professional way, keeping our customer expectations at an optimum level
- Responsible for entering orders, handling returns and warranty items, and conducting stock checks; processes payment for sold items
- Responsible for follow-ups and timely completion of quotations, open-orders, and backorders
- Relays order status to customers or the status of credits and warranty claims
- Responds to customer inquiries on installation, troubleshooting, appropriate adjacent equipment, etc.; works with product manufacturers to provide customers with an answer or solution
- Maintains the CRM database, customer order records, and associated documentation
- Responsible for the customer service and counter areas both inside and outside overall tidiness, including stocking of and organization of displays
- Greets visitors in a polite, welcoming manner and directs them as needed

**Inventory and Delivery**
- Responsible for local deliveries and pick-ups as required
- esponsible for maintaining the cleanliness of company vehicles
- Responsible for operating a forklift to load and unload product
- Responsible for the assembly of various products
- **The Skills and Qualifications**:_
- A minimum of 1 year experience in a similar role
- Knowledge of products sold is considered an asset
- Ability to lift up to 50lbs
- Must be a minimum of 25 years of age for insurance requirements
- Experience with the safe operation of a forklift is considered an asset
- Ability to work independently as well as cohesively with other employees as part of a team
- Excellent interpersonal and communication (verbal & written) skills

The Septic Store’s primary goal is to provide all of the components a contractor or homeowner will need when working on the repair or installation of a septic system. We focus on prompt, well managed customer service and our knowledgeable staff will strive to ensure all of your questions and needs are met to the fullest. We pride ourselves on providing a selection of high quality products; from pipe, fittings, and tanks, to pumps, controls and advanced treatment units. We provide durable, high-performance products that will offer longevity and peace of mind for many years to come.
- Thank you for your interest in our position. Only those applicants that are selected to move forward into the next stage of the recruitment process will be contacted. Please do not contact the Company directly._

**Job Types**: Full-time, Seasonal
Contract length: 9 months

Schedule:

- Monday to Friday

Work Location: In person

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