Product Associate

4 weeks ago

Toronto, Canada MEDCAN Full time

About Us:
Established over 30 years ago, Medcan is a global leader in assessing clients' overall well-being and inspiring them to live well. Medcan has a comprehensive range of diagnostic assessments, which, in combination with innovative programs tailored to specific needs, are designed to successfully reach improved health outcomes.

Over 80 physicians and specialists, alongside a broad roster of complementary health care disciplines, provide health and lifestyle management services on site and by video consult for individuals, families and organizations. Our team of 700+ staff see clients virtually and physically from our downtown Toronto and Oakville clinics.

The Role:
Come join a dynamic team dedicated to designing and delivering innovative services that are shaping the future of health and wellness. The Product Management team at Medcan is accountable for driving double digit growth for a large portfolio of strategic, client-centric offerings.

In this full-time role, the Product Associate will focus on assisting in business planning and forecasting, compiling ongoing competitive intelligence, collaborating on demand generation, and analyzing purchase behaviours. This role will support the product lifecycle to ensure revenue growth, profitability, and superior client satisfaction goals are met. You will work closely with teams across the organization, including Clinicians, Sales, Technology Services, Marketing, Finance and Operations.

The role will report to the Director of Proactive Health Insights supporting the Annual Health Assessment, Medcan’s flagship product, and associated services.

The Accountabilities:

- Maintain and disseminate competitive intelligence for key products to support marketing, corporate sales, and customer success
- Support business planning and forecasting initiatives for products and services within the Proactive Health Insights portfolio
- Monitor business performance for the product portfolio to achieve or exceed budget, including monitoring results and KPIs, and facilitating issue resolution to keep on track
- Translate business challenges into quantifiable questions and collaborate with Product Management, Operations, and Analytics to provide insight into product development and the Medcan 3-year strategic plan
- Monitor and recommend actions to influence client behavior based on segmentation, likelihood estimations, and other behavioral metrics
- Prepare insights to support product development and enhancements, leveraging internal and external sources
- Combine data from numerous sources to inform key business decisions
- Create compelling presentations to align stakeholders around key product opportunities
- Develop robust financial models to assess the viability of products and services
- Support strategic initiatives as needed, such as requirements gathering, business cases, analysis, and executive-level presentations

The Requirements:

- Undergraduate in Business, Economics, Healthcare Management or another relevant field
- 2+ years of relevant experience in Analyst or Product Associate roles
- Ability to conduct detailed analysis and draw meaningful insights to enable decision making; comfortable with both quantitative and qualitative analysis
- Ability to visualize and derive insights from data
- Excellent verbal and written communication skills
- Ability to take initiative and work independently to deliver results in a timely basis with mínimal supervision
- Proven ability to build relationships and work effectively at all levels to influence outcomes
- Skilled at working under pressure and adapting to change
- Superior attention to detail

This is a full-time role that is scheduled primarily during business hours Monday through Friday. This is a hybrid position working in the office 2 days/week at 150 York St in downtown Toronto.

Our Benefits:
Medcan’s philosophy of Live Well, For Life applies not only to our clients, but also our valued staff members. We provide paid Wellness Days along with a variety of programs to help our employees manage their mental and physical well-being. We offer special employee rates on fitness sessions, in-house specialty services, and a complimentary membership to our clinic to name a few.

This position comes with an attractive total compensation package including a competitive compensation model, a comprehensive benefits plan, RRSP matching, and a genuine opportunity to grow. We offer hybrid/flexible work arrangements to help Medcanners balance their work and personal or family needs.

We also have employee perks to continue to help our staff Live Well, For Life. This includes complimentary group fitness sessions as well as an on-site healthy lunch program provided by our own food and catering brand, Nourish. We also provide interactive webinars hosted by our in-house experts focused on Eat, Move, Think. Our enhanced benefits package is just one of the reasons why we continue to be one of Canada’s Best Managed Compani

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