See more Collapse

Technical Product Specialist

4 weeks ago

SaintLaurent, Canada Medisca Pharmaceutique Inc Full time

**Medisca **is a global corporation with locations throughout North America, Australia, and Europe, that contributes to healthcare by leveraging strong partnerships that deliver customized solutions with an unwavering commitment to quality and innovation. Backed by 30+ years and a strong foundation in pharmaceutical compounding, **Medisca **is a business-to-business company that delivers comprehensive offerings by providing value, consistency, responsiveness, and loyalty. From pharmaceutical compounding products and services, to supply chain solutions, mixing technology manufacturing, analytical testing, IP licensing, to education services and more - **Medisca **delivers extensive solutions that leverages a strong network of partners committed to deeply caring about people. As **Partners in Wellness**, Medisca offers an unfailing devotion to improving lives, across a multitude of needs and across a multitude of people.

**The Technical Product Specialist - Equipment and Devices** primary purpose is to be a global resource to support commercial teams throughout the sales process including after sales support. The position will focus on specialty sales, technical support and product demonstrations.

This position will be responsible for directing customer inquiries about equipment and devices for all Medisca markets.

**Your key responsibilities**:
Technical Support to Customers and Sales
- Support internal and external stakeholders with technical inquiries
- Adhere to high standards of customer service
- Execute product demonstrations
- Exude technical expertise to ensure business opportunities are maximized with sales teams and customers
- Upkeep with country specific regulations and industry standards in key market segments
- Understand the competitive landscape to best leverage our products
- Review dropship orders for accuracy and supporting documentation required
- Collaborate with cross functional teams such as logistics, R&D, sales and marketing

Troubleshoot Equipment and Devices Related Issues
- Reference available resources to troubleshoot customer technical issue for equipment and devices
- Communicate with suppliers for escalated inquiries, additional details and product opportunities
- Maintain and update the Equipment and Device portal within CRM

Support Product Portfolio
- Demonstrate effective market research skills and techniques
- Coordinate internal training collateral to assist continuous product training and launches
- Assist in product presentations and supporting document updates such as reference charts and spec sheets
- Support marketing strategies to generate additional leads
- Collaborate with sales representatives to recruit interested customers for demos

Travel may be required for product education and tradeshow attendance

**Skills, knowledge and abilities**:

- Bachelor’s degree in a Science related field is preferred
- Compounding experience as a pharmacy technician in a sterile environment required, and non-sterile lab environment an asset
- One (1) to three (3) years’ experience in a customer facing role an asset
- Knowledge of Microsoft Office suite (Word, Outlook and Excel) required
- Excellent communication skills required; fluent English & French (oral & written). This position requires communication with customers based across Canada and the United States.
- Excellent time management and organizational skills
- Excellent interpersonal skill, customer focused and professional
- Quick learner, able to absorb large amounts of information
- Effective at synthesizing information and presenting it in a clear, concise manner
- Detail-oriented and results-driven

**What’s In It For You **

We invest time and resources into making sure Medisca is as good as the people we hire.
- Work/Life Balance - 37.50 hour workweek with early Fridays all year long, PTO and vacation policy
- Invest in your health - Choice of modular plans, health spending account and free Telemedicine
- Flexible work environment - Hybrid work schedule with home office reimbursement program
- Your Future is Bright - Opportunities to learn and grow within Medisca
- Save for your Future - Medisca contributes to a deferred profit sharing plan (DPSP) when you invest in RRSPs
- Help us grow - Employee Referral Program
- Central location - Free parking/accessible by public transportation; a commercial center is within walking distance for lunch or groceries
- We like to have fun - company events throughout the year

We are an equal opportunity employer.

LI-Hybrid

We have other current jobs related to this field that you can find below

  • Technical Specialist, Quality

    3 days ago

    Saint-Laurent, Canada CMC Électronique Full time

    CMC Electronics is a company recognized worldwide for its innovative spirit and excellence in the design and manufacture of advanced avionics solutions for the civil and military aviation markets. This is a unique opportunity to be part of the CMC Electronics family. Use your knowledge and expertise to contribute to an experienced and motivated team...

  • Products & Solutions Technical Sales Representative

    3 weeks ago

    Saint-Laurent, Canada Lafarge Canada Inc Full time

    Why work for Lafarge?: As the global leader in innovative and sustainable building materials, we’re committed to shaping a **greener**, **smarter** and **healthier** world. At Lafarge Canada Inc., **safety** comes first, **collaboration** matters and **diversity** is celebrated with people who share our desire to continually **make our materials...

  • Technical Proposal Specialist

    2 weeks ago

    Saint-Laurent, Canada ProEV - a division of ECI Full time

    An industry leader, ProEVwas created to meet the growing needs of the transportation field for cables and assemblies for electric vehicles._ - Promark Electronics is a proud Quebec supplier, based in Montreal, recognized for its high level of quality, excellent customer service, and innovation initiatives._ **Role definition**: Reporting to the VP of sales,...

  • Product Marketing Specialist

    1 week ago

    Saint-Laurent, Canada Haivision Full time

    _**ABOUT US**:_ Haivision Systems Inc. (“Haivision”) (TSX: HAI), a leading global provider of mission-critical, real-time video networking and visual collaboration solutions. **About Haivision** - **Job Summary**:_ The **Product Marketing Specialist** is a detail-oriented content creator who will help craft our product and user stories for...

  • Technical Specialist

    2 months ago

    Saint-Laurent, Canada CMC Électronique Full time

    **SUMMARY**: The Technical Specialist, Quality, Class 2, works under the minimum supervision of the Manager, Quality Assurance. Applies his/her specialized expertise in quality assurance, including one of the following fields: electronics, mechanics, avionics or other relevant specialized fields. His/her occasional contacts with external customers require an...

  • Product Marketing Specialist

    1 week ago

    Saint-Laurent, Canada ABB Full time

    **Product Marketing Specialist**: **At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions. Write the next chapter of your ABB...

  • Technical Specialist, Quality

    1 week ago

    Bas-Saint-Laurent, Canada CMC Électronique Full time

    CMC Electronics is a company recognized worldwide for its innovative spirit and excellence in the design and manufacture of advanced avionics solutions for the civil and military aviation markets.This is a unique opportunity to be part of the CMC Electronics family. Use your knowledge and expertise to contribute to an experienced and motivated team mastering...

  • Optical Design Technical Specialist

    3 weeks ago

    Saint-Laurent, Canada CMC Électronique Full time

    CMC is a company recognized worldwide for its innovative spirit and excellence in the design and manufacture of advanced avionics solutions for the civil and military aviation markets. This is a unique opportunity to be part of the CMC Electronics family. Use your knowledge and expertise to contribute to an experienced and motivated team mastering the...

  • Technical Specialist

    1 week ago

    Bas-Saint-Laurent, Canada Groupe Parima Full time

    Technical SpecialistThe _Technical Specialist_ ensures the proper functioning, efficiency and safety of equipment at Groupe Parima.Responsibilities: Deal with technical issues and act as a resource person to help solve problems. Implement corrective measures such as contacting suppliers for support, coordinating repairs, training and updating documents.Bring...

  • Product Specialist

    2 weeks ago

    Saint-Laurent, Canada ABB Full time

    **Product Specialist**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking...

  • Product Specialist

    2 weeks ago

    Saint-Laurent, Canada ABB Full time

    **Product Specialist**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking...

  • Product Cybersecurity Integration Specialist

    2 weeks ago

    Saint-Laurent, Canada CAE Full time

    **Role and Responsibilities** Here are just a few reasons our staff enjoy working at CAE: - Meaningful work that promotes professional development - Opportunity to work and grow in the technology industry - Collaborative work environment - Be part of a high-performance team **Your mission** As a Product Cybersecurity Integration Specialist, your mission...

  • Technical Support Specialist, Abbott Core

    3 weeks ago

    Saint-Laurent, Canada Abbott Laboratories Full time

    **Technical Support Specialist, Abbott Core Diagnostics, GTA - Evening/Night Shift** **About Abbott** Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology. **Working at Abbott** At Abbott, you can do work that...

  • Instructor Specialist in Technical Training

    2 weeks ago

    Saint-Laurent, Canada CAE Full time

    **Role and Responsibilities** **Instructor Specialist in Technical Training (flight simulator)** **_ **This role is for Technical Training and not for pilot training **_** We are looking to hire a Technical Training Specialist Instructor who will have the privilege to train our customers on the CAE or other technologies using our tools. You will be asked...

  • Specialist Expert, Technical Services-cheese

    3 weeks ago

    Saint-Laurent, Canada Saputo Inc. Full time

    At Saputo, our best comes from our people. We’re a talented and caring team with a longstanding history of excellence. Since our first days delivering cheese on a bicycle, we’ve grown into a leading global dairy processor by staying true to the culture that defines us. Each of our employees is committed to uphold our tradition of care, quality, and...

  • Customer Service Technical Specialist

    1 week ago

    Saint-Laurent, Canada John Crane Full time

    CUSTOMER SERVICE TECHNICAL SPECIALIST / REPRÉSENTANT DU SERVICE À LA CLIENTÈLE The Customer Service Technical Specialist will assist John Crane Canada customers with all aspects of purchases and repairs of Mechanical Seals. This is a direct-hire position with a worldwide company that provides an excellent benefit and pension plan. You will be working...

  • Technical Documentation Specialist

    1 week ago

    Saint-Laurent, Canada LumenWerx Full time

    **Français ci-dessous** **WHO WE ARE**: Lumenwerx, located in Ville Saint-Laurent, designs and manufactures architectural luminaires for the commercial, industrial and residential marketplace. Innovation, technology, performance and quality are our design principles. Our commitment is to provide our customers with leading-edge products and unsurpassed...

  • Customer Service Technical Specialist

    1 week ago

    Saint-Laurent, Canada Smiths Group Full time

    REF: - JOHNCRANENA01951- DIVISION: - John Crane- JOB FUNCTION: - Customer Service**Job Description**: **CUSTOMER SERVICE TECHNICAL SPECIALIST / REPRÉSENTANT DU SERVICE À LA CLIENTÈLE** The Customer Service Technical Specialist will assist John Crane Canada customers with all aspects of purchases and repairs of Mechanical Seals. This is a direct-hire...

  • Customer Service Technical Specialist

    3 days ago

    Saint-Laurent, Canada Smiths Group Full time

    REF: - JOHNCRANENA02018- DIVISION: - John Crane- JOB FUNCTION: - Customer Service**Job Description**: **CUSTOMER SERVICE TECHNICAL SPECIALIST / REPRÉSENTANT DU SERVICE À LA CLIENTÈLE** The Customer Service Technical Specialist will assist John Crane Canada customers with all aspects of purchases and repairs of Mechanical Seals. This is a direct-hire...

  • Technical Sales Specialist

    1 week ago

    Saint-Laurent, Canada CAE Full time

    **Role and Responsibilities** Passionate about your field? Looking for a work environment where you can innovate, reach greater heights and collaborate with experts from a wide range of sectors? Want to join a world‑class company and industry leader and be proud to contribute to our projects and mission? Come share your passion with us! At CAE, our sales...