Manager, Aldaview Services

6 months ago

New Hamburg, Canada Tri-County Mennonite Homes Full time

**Purpose**

To provide leadership and supervision to front line staff and ensure that supported people receive quality support.

**Key Performance Measures**
- Accuracy and clarity of required documentation
- Orientation and training of front line staff
- Quality of support to supported individuals
- Scheduling requirements
- Annual performance appraisal

**Key Accountabilities**
- Staff Supervision
- Conduct regular staff team meetings
- Ensure that direct reports are given appropriate training
- Ensure that new staff receive orientation
- Conduct performance appraisals on direct reports prior to completion of probation and thereafter annually
- Ensure all shift duties are carried out by staff
- Participate in recruitment and hiring of front line staff
- Engage in on-going development of all staff

**Documentation & Finances**
- Ensure accountability of all client personal finances
- Ensure that support plans are developed and appropriately executed
- Ensure all health and safety requirements in each location are completed
- Support staff in the development, implementation and evaluation of all support plans, protocols and health and safety needs of the individuals supported

**Family & Public Relations**
- Assist staff with nurturing positive family/caregiver relationships
- In consultation with the Executive Director, determine appropriate response to families when concerns arise
- Participate in community activities that increase awareness of Aldaview Services
- Ensure staff understand the impact of being good neighbours
- Advocate for Community inclusion for all individuals receiving supports

**Team Building and Evaluations**
- Build and sustain teams that are capable of delivering quality work and meets goals.
- Establish effective working relationships with direct reports by:

- Soliciting opinions related to: the work environment; potential changes affecting their work; and continuous improvement opportunities
- Providing opportunities for the further development of their skills and knowledge.
- Promoting workplace wellness initiatives
- Promote and optimize teamwork by:

- Setting the context for effective co-operation and teamwork within and between staff teams
- Clearly articulates the linkage among team members' roles
- Using Core Competencies framework for Developmental Services
- Manage performance of direct reports by:

- Setting appropriate goals and objectives
- Assessing skills and knowledge gaps, allocating resources to address skills and knowledge gaps
- Assessing performance and providing direct reports with a clear understanding of performance standards and expectations

**Professional Competencies**

**Values & Ethics**
- Clear about the purpose of the role, understands the context within which the role is fulfilled, understands what needs to be done and how to achieve it

**Leading Others**
- Implements and promotes the TCMH mission, vision and values
- Behaves in a manner that fosters trust, good communication and strong teamwork by being open and transparent
- Helps set team objectives and ensures that the teams work diligently toward accomplish objectives
- Assists with policy development as required
- Possesses good judgment and integrity with the tenacity and ability to follow-through
- Able to develop effective working relationships at Aldaview and across TCMH divisions
- Takes responsibility for own continuing education
- Demonstrates qualities and behaviour that reflects values and ethics of the profession
- Able to create accurate and objective assessments of what needs to be done and in what order
- Demonstrates a sense of social and moral responsibility and upholds the TCMH values
- Follows organizational policies and ensures front line staff do the same

**Creativity & Problem Solving**
- Able to identify opportunities for improvement that are both practical and resourceful and in the best interest of staff and supported people.
- Able to learn from experience and experimentation.
- Able to understand the changing and multiple current and future needs of supported people with a view to providing what is best for the individuals
- Ability to manage change within teams and across the agency

**Qualifications**
- Post secondary education/certificate or related experience
- 1-3 years management experience and training in the social services sector
- Working knowledge of Microsoft Office Suite
- Proven ability to mentor and develop staff
- Sense of responsibility, integrity and confidentiality
- Ability to multi-task and meet deadlines
- Possess well-developed verbal and written communication skills
- Well-developed interpersonal skills and demonstrated ability to interact efficiently and courteously with supported individuals, public, employees, families and volunteers
- Ability to demonstrate resource management, and the ability to maintain neat work area
- Good organizational skills
- Ability to work independently and within a team environment

**Key Relationships**
- Rep

  • Primary Direct Support, Aldaview Services

    6 months ago

    New Hamburg, Canada Tri-County Mennonite Homes Full time

    **Primary Direct Support - Contract 1 year** - Aldaview Services, Tri-County Mennonite Homes_ - New Hamburg, ON_ **About Aldaview Services**: Aldaview Services supports adults with intellectual/developmental disabilities, empowering its clients to be self-sufficient and nurturing self-determination. Aldaview Services promotes a positive workplace culture...

  • Primary Direct Support, Aldaview Services

    6 months ago

    New Hamburg, Canada Tri-County Mennonite Homes Full time

    **Primary Direct Support - contract 1 year+** - Aldaview Services, Tri-County Mennonite Homes_ - New Hamburg, ON_ **About Aldaview Services**: Aldaview Services supports adults with intellectual/developmental disabilities, empowering its clients to be self-sufficient and nurturing self-determination. Aldaview Services promotes a positive workplace culture...

  • Primary Direct Support, Aldaview Services

    6 months ago

    New Hamburg, Canada Tri-County Mennonite Homes Full time

    **Primary Direct Support** - Aldaview Services, Tri-County Mennonite Homes_ - New Hamburg, ON_ **About Aldaview Services**: Aldaview Services supports adults with intellectual/developmental disabilities, empowering its clients to be self-sufficient and nurturing self-determination. Aldaview Services promotes a positive workplace culture where employees can...

  • Primary Direct Support, Aldaview Services

    6 months ago

    New Hamburg, Canada Tri-County Mennonite Homes Full time

    Primary Direct Support  Aldaview Services, Tri-County Mennonite Homes New Hamburg, ON About Aldaview Services: Aldaview Services supports adults with intellectual/developmental disabilities, empowering its clients to be self-sufficient and nurturing self-determination. Aldaview Services promotes a positive...

  • Direct Support Worker, Part-time, Aldaview Services

    3 months ago

    New Hamburg, Canada Tri-County Mennonite Homes Full time

    **DIRECT SUPPORT WORKER**: - Part-time_ - Aldaview Services, Tri-County Mennonite Homes_ - New Hamburg, ON_ **About Aldaview Services**: Aldaview Services supports adults with intellectual/developmental disabilities, empowering its clients to be self-sufficient and nurturing self-determination. Aldaview Services promotes a positive workplace culture where...

  • Direct Support Worker, Part-time, Aldaview Services

    6 months ago

    New Hamburg, Canada Tri-County Mennonite Homes Full time

    **DIRECT SUPPORT WORKER**: - Part-time_ - Aldaview Services, Tri-County Mennonite Homes_ - New Hamburg, ON_ **About Aldaview Services**: Aldaview Services supports adults with intellectual/developmental disabilities, empowering its clients to be self-sufficient and nurturing self-determination. Aldaview Services promotes a positive workplace culture where...

  • Direct Support Worker, Temporary Full-Time, Aldaview Services

    2 months ago

    New Hamburg, Canada Tri-County Mennonite Homes Full time

    DIRECT SUPPORT WORKERTemporary Full-timeAldaview Services, Tri-County Mennonite HomesNew Hamburg, ON About Aldaview Services:Aldaview Services supports adults with intellectual/developmental disabilities, empowering its clients to be self-sufficient and nurturing self-determination. Aldaview Services promotes a positive workplace culture where...

  • Direct Support Worker, Full-time Contract, Aldaview

    6 months ago

    New Hamburg, Canada Tri-County Mennonite Homes Full time

    **DIRECT SUPPORT WORKER**: - Full-time -h contract_ - Aldaview Services, Tri-County Mennonite Homes_ - New Hamburg, ON_ **About Aldaview Services**: Aldaview Services supports adults with intellectual/developmental disabilities, empowering its clients to be self-sufficient and nurturing self-determination. Aldaview Services promotes a positive workplace...

  • Direct Support Worker, Full-time 6 Month Contract

    6 months ago

    New Hamburg, Canada Tri-County Mennonite Homes Full time

    **DIRECT SUPPORT WORKER**: - Full-time - 6 month contract_ - Aldaview Services, Tri-County Mennonite Homes_ - New Hamburg, ON_ **About Aldaview Services**: Aldaview Services supports adults with intellectual/developmental disabilities, empowering its clients to be self-sufficient and nurturing self-determination. Aldaview Services promotes a positive...

  • Direct Support Worker

    6 months ago

    New Hamburg, Canada Tri-County Mennonite Homes Full time

    **Direct Support Worker (Awake Overnight)**: - Part-Time_ - Aldaview Services, Tri-County Mennonite Homes_ - New Hamburg, ON_ **About Aldaview Services**: Aldaview Services supports adults with intellectual/developmental disabilities, empowering its clients to be self-sufficient and nurturing self-determination. Aldaview Services promotes a positive...

  • Infection Prevention and Control Director

    4 weeks ago

    New Hamburg, Ontario, Canada Tri-County Mennonite Homes Full time

    About UsTri-County Mennonite Homes is a leading provider of services to seniors and adults with developmental disabilities. With dedicated staff and volunteers, we operate three divisions: Greenwood Court in Stratford, Nithview Community in New Hamburg, and Aldaview Services in New Hamburg.We are committed to making every day matter for our residents and...

  • Payroll Speciialist

    6 months ago

    New Hamburg, Canada Tri-County Mennonite Homes Full time

    Would you like to work for a trustworthy organization that has been in business for more than 50 years caring for people as part of its priorities? This is a good opportunity for you to gain experience and grow your career working within a non-profit organization with an emphasis on teamwork. The Payroll Specialist is responsible for assisting in multiple...

  • Part-time, Housekeeping, Nithview Community

    1 month ago

    New Hamburg, Canada Tri-County Mennonite Homes Full time

    **PART TIME, HOUSEKEEPING & LAUNDRY AIDE** - Nithview Community, Tri-County Mennonite Homes_ - New Hamburg, ON_ **About Nithview Community**: Nithview Community is a seniors' community designed to provide several types of accommodation and services. Residents are able to choose the type of accommodation that is most appropriate for their care needs and...

  • Registered Practical Nurse, Full-time and Part-time Nights, Long-Term Care Specialist

    4 weeks ago

    New Hamburg, Ontario, Canada Tri-County Mennonite Homes Full time

    About the RoleWe are seeking a skilled Registered Practical Nurse to join our team at Nithview Community. As a valued member of our team, you will be accountable for the provision of optimum care services related to resident care needs, delivery of skilled procedures, medication administration, and documentation in accordance with quality management,...

  • Hair Dressing

    6 months ago

    New Hamburg, Canada Tri-County Mennonite Homes Full time

    Nithview Community is a seniors' community designed to provide several types of accommodation and services. Residents are able to choose the type of accommodation that is most appropriate for their care needs and continue to live within the community of care as their needs change. Emphasis is placed on assisting residents to live life to the fullest in this...

  • Direct Support Team Lead

    4 weeks ago

    New Hamburg, Ontario, Canada Tri-County Mennonite Homes Full time

    About the PositionThe Primary Direct Support Team Lead provides leadership to a team of direct support professionals, overseeing the caseload for clients participating in a specific program area and reporting to the program Manager.This role requires providing direct support to clients and liaising with families and community partners. The successful...

  • Maintenance Worker, Full-time, Nithview Community

    6 months ago

    New Hamburg, Canada Tri-County Mennonite Homes Full time

    **Maintenance Worker**: - Full-Time_ - Start date: Immediate_ - Corporate Services_ - Tri-County Mennonite Homes_ - New Hamburg, ON_ **About Nithview Community**: Nithview Community is a seniors' community designed to provide several types of accommodation and services. Residents are able to choose the type of accommodation that is most appropriate for...

  • Dietary Aide, Part-time, Nithview Community

    2 months ago

    New Hamburg, Canada Tri-County Mennonite Homes Full time

    **Dietary Aide** - Part-Time Opportunity Available_ - Nithview Community, Tri-County Mennonite Homes_ - New Hamburg, ON_ **About Nithview Community**: Nithview Community is a seniors' community designed to provide several types of accommodation and services. Residents are able to choose the type of accommodation that is most appropriate for their care needs...

  • Dietary Aide, Full-time, Nithview Community

    6 months ago

    New Hamburg, Canada Tri-County Mennonite Homes Full time

    **Dietary Aide** - Full-Time Opportunity Available - Contract_ - Nithview Community, Tri-County Mennonite Homes_ - New Hamburg, ON_ **About Nithview Community**: Nithview Community is a seniors' community designed to provide several types of accommodation and services. Residents are able to choose the type of accommodation that is most appropriate for their...

  • Dietary Aide, Full-time Opportunities, Nithview Community

    1 week ago

    New Hamburg, Canada Tri-County Mennonite Homes Full time

    **Dietary Aide** - Full-Time Opportunities_ - Nithview Community, Tri-County Mennonite Homes_ - New Hamburg, ON_ **About Nithview Community**: Nithview Community is a seniors' community designed to provide several types of accommodation and services. Residents are able to choose the type of accommodation that is most appropriate for their care needs and...