IT Analyst, PMO

3 weeks ago

SaintLaurent, Canada Saputo Inc. Full time

At Saputo, our best comes from our people. We’re a talented and caring team with a longstanding history of excellence. Since our first days delivering cheese on a bicycle, we’ve grown into a leading global dairy processor by staying true to the culture that defines us. Each of our employees is committed to uphold our tradition of care, quality, and passion through food, and together, we foster an environment where we can all make contributions that matter-from our manufacturing plants to our office locations and everywhere in-between.

Overview of The Role

As a Change Management & Communications professional at Saputo, you are part of the team responsible for enabling change for large scale, complex enterprise technology implementations and smaller IT initiatives impacting people and business processes across our global divisions. Your collaborative approach, curious mindset, and understanding of change methodologies, frameworks and tools are part of your recipe for delivering successful outcomes in a dynamic and fast-paced project environment.

How You Will Make Contributions That Matter:

- Planning innovative strategic and tactical communications campaigns that support project, program and/or organizational objectives, including conducting assessments and creating detailed communications plans
- Writing and editing key messages and content that contribute to audiences meeting cognitive, affective, and psychomotor objectives, including creating change stories, SharePoint Online posts, Go Live kits, and cybersecurity notices
- Using a variety of tools and tactics to design, develop, and share compelling change and operational communications
- Following review and approval workflows
- Creating and managing IT intranet and SharePoint pages and content
- Coordinating and/or contributing to change management activities with supervision, ensuring deliverables and engagement activities are well executed, and desired outcomes are met
- Identifying and monitoring risks and issues
- Tracking and reporting on Key Performance Indicators to Saputo IT and Business leaders and project PMO
- Fostering relationships, by establishing, influencing, and supporting key business and project team members at all levels
- Contributing to ongoing improvement of Saputo’s communications approach, change management methodology, and framework of tools

You Are Best Suited for The Role If You Have the Following Qualifications:

- Bachelor’s degree or higher in a relevant program (e.g. Communications, Marketing, English, Business, or Information Technology) or equivalent work experience
- Ability to multitask and manage competing priorities under pressure and to work independently and in a collaborative team environment
- Advanced written and verbal communication skills
- Highly organized with an attention for details
- Advanced proficiency in MS Office 365 (i.e. Word, PowerPoint, Excel, SharePoint, and Teams)

The following are considered assets:

- Experience contributing to change management efforts on enterprise transformations or system implementations, with preference given to IT project experience
- Change management certification (Prosci or CCMP)
- Ability to create content using SharePoint Online, Canva, Klaviyo, Vyond Video Studio, and Articulate 360/Rise
- French and/or Spanish language skills

About You

You are excited to contribute to a family-run, global organization that is a leader in its markets. You have experience in:

- Assessing audiences and the changes that affect them
- Creating plans to address audience and organizational needs
- Designing and developing engaging communications
- Technical and/or business writing
- Reporting on the outcome of your work

You enjoy interacting directly with audiences in-person and virtually, as well as contributing to formal and informal discussions with your peers and individuals at all organizational levels. You are interested in working with a passionate team of Change Management professionals to enable business readiness and drive sustainable change. You are willing to travel domestically and internationally, when needed.

As part of their duties, the incumbent will communicate and collaborate in English, both orally and in writing with colleagues or other stakeholders in Quebec as well as in the rest of Canada, North and South America, the UK, and Australia.

We support and care for our employees and their families by providing:

- Competitive salaries
- A hybrid work environment with the possibility to work from home 2 days a week
- Advantageous corporate agreements
- Full range of group insurance benefits
- Group retirement pension plan with employer contribution
- Purchase option of company stocks
- Group RRSP
- Health and wellness program in the workplace
- Assistance program for employees and their families
- Saputo products at a discounted price

Our story began in Canada in 1954, when the Saputo family's hard work and dedication created a thriving dairy busin

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