Dental Patient Coordinator

4 weeks ago

Richmond Hill, Canada Cosmetic Family Dentist - Richmond Hill Full time

**Position Overview**:
The Dental Patient Coordinator plays a crucial role in providing exceptional customer service and administrative support in a dental office. This position serves as the first point of contact for patients and visitors and is responsible for managing appointments, coordinating patient information, and facilitating smooth communication between patients, dental staff, and external parties. The dental front desk is an integral part of the dental office team and contributes to creating a positive and welcoming environment for patients. Ability to multitask in a busy Dental Office setting required.

Key Responsibilities:
1. Patient Reception and Check-In:

- Greet patients and visitors in a warm and friendly manner.
- Register new patients and update existing patient information.
- Verify insurance coverage and process necessary paperwork.
- Collect patient information, including medical history and consent forms.
- Ensure a smooth check-in process, including scheduling appointments and verifying contact information.

2. Appointment Management:

- Schedule and confirm patient appointments using the dental office's appointment management system.
- Coordinate with dental staff to optimize the appointment schedule.
- Manage and update the appointment calendar, ensuring optimal utilization of dental resources.
- Handle rescheduling or cancellations and fill appointment gaps efficiently.

3. Communication and Information Management:

- Answer incoming phone calls and address patient inquiries, providing accurate information or directing calls to the appropriate staff member.
- Maintain confidentiality of patient information and handle sensitive documents securely.
- Communicate with dental staff regarding patient needs, special requests, or changes in treatment plans.
- Collaborate with insurance providers and manage billing inquiries and claims processing.

4. Financial Management:

- Collect and process payments from patients, ensuring accuracy and confidentiality.
- Verify insurance coverage and eligibility, and explain coverage details to patients.
- Prepare and present treatment cost estimates to patients.
- Coordinate with dental staff and insurance providers to resolve billing and payment issues.

5. Administrative Support:

- Maintain organized and up-to-date patient records, both in physical and electronic formats.
- Prepare and manage patient files, including dental charts, treatment plans, and X-rays.
- Assist with general office tasks, such as filing, faxing, and photocopying.
- Monitor and maintain inventory of office supplies and order as needed.
- Collaborate with other team members to ensure smooth office operations.

Skills and Qualifications:

- High school diploma or equivalent; additional education or certification in dental office management or administration is a plus.
- Proven experience in a customer service or administrative role, preferably in a dental or healthcare setting.
- Excellent verbal and written communication skills.
- Strong interpersonal skills and the ability to build rapport with patients and colleagues.
- Proficiency in using dental office software and computer systems.
- Knowledge of dental terminology, procedures, and insurance processes.
- Attention to detail and strong organizational skills.
- Ability to multitask and prioritize responsibilities in a fast-paced environment.
- Professionalism and ability to maintain confidentiality.
- Problem-solving and conflict resolution skills.

Abledent Experience required.

Dental Assisting experience a bonus.

Looking to hire someone with previous Office Manager experience.

**Salary**: $20.00-$31.00 per hour

**Benefits**:

- Dental care

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Monday to Friday
- Weekends as needed

**Education**:

- Secondary School (preferred)

**Experience**:

- Dental receptionist: 2 years (required)

Work Location: In person

  • Dental Receptionist

    7 days ago

    Richmond Hill, Canada Centric Dental Full time

    **Responsibilities**: - Greet patients and visitor as they enter the office - Coordinate and confirm patient bookings - Billing and processing payment - Submitting and following up insurance claims and answering questions from patients - Assist clinical staff as needed - Disinfecting high traffic area Skills and Qualifications: - Exceptional interpersonal...

  • Production Coordinator

    5 days ago

    Richmond Hill, Canada Amico Patient Care Full time

    **Production Coordinator (Warehouse Environment) - Amico Patient Care** Amico Patient Care is a growing company looking for enthusiastic individuals to join our fast-paced production environment. If you’re looking for a job within a “large family” then Amico Patient Care is the right place for you. With a culture that sees people enjoy coming to work,...

  • Production Coordinator

    1 month ago

    Richmond Hill, Canada Amico Patient Care Full time

    Amico Patient Care is a growing company looking for enthusiastic individuals to join our fast paced production environment. If you’re looking for a job within a “large family” then Amico Patient Care is the right place for you. With a culture that sees people enjoy coming to work we value our people and help to make each day enjoyable while still being...

  • Patient Care Coordinator

    5 days ago

    Richmond Hill, Canada PharmAssist Full time

    Overview: We are seeking a highly organized individual with impeccable communication skills to join our team as a Patient Care Coordinator. As a Patient Care Coordinator, you will play a crucial role in ensuring the smooth and efficient patient information management. This position requires excellent communication skills, strong attention to detail, and the...

  • Dental Receptionist

    4 weeks ago

    Richmond, Canada Coppersmith Dental Full time

    The team at **Coppersmith Dental** located in Richmond, BC are looking for a passionate, hard-working **Dental Receptionist** on a** full-time basis.** The ideal Dental Receptionist is someone who enjoys working collaboratively with others and behind the scenes to organize, implement systems and structure and ensure the practice runs efficiently. Proud to...

  • Patient Care Coordinator

    1 month ago

    Richmond Hill, Canada CPAP Direct Full time

    **CPAP Direct** is part of Canada’s largest independently owned obstructive sleep apnea treatment group not privately owned, that delivers a patient-centric health care experience through our clinic operations across Ontario. We have patients, not customers; clinics, not stores; and an unwavering commitment to improve the lives of everyone who allows us...

  • Front Desk Administrator

    6 days ago

    Richmond, Canada Perth Street Dental Full time

    Are you an organized and friendly professional passionate about creating a welcoming environment for patients? Perth Street Dental is seeking a part-time Front Desk Administrator for Fridays (8:45am-3:15pm). **Key Responsibilities**: - Greet patients and visitors with a warm and friendly demeanor. - Manage patient appointments, confirmations, and...

  • Part-time Dental Receptionist

    5 days ago

    Richmond, Canada Asera Dental Full time

    Seeking a Part-time Dental Receptionist with at least one year of work experience to work at our modern Richmond downtown office. Must be friendly, calm, confident, and a team player. Knowledge of Cleardent software preferred. Speaking Cantonese or Mandarin is considered an asset. Occasional chair-side assistance is desirable. Four to five working days....

  • Shipper

    5 days ago

    Richmond Hill, Canada Amico Patient Care Full time

    **Shipper (Warehouse Environment) - Amico Patient Care** Amico Patient Care is a growing company looking for enthusiastic individuals to join our fast-paced production environment. If you’re looking for a job within a “large family” then Amico Patient Care is the right place for you. With a culture that sees people enjoy coming to work, we value our...

  • Shipper

    4 weeks ago

    Richmond Hill, Canada Amico Patient Care Full time

    **Shipper (Warehouse Environment) -** **Amico Patient Care - **122 East Beaver Creek Rd, Richmond Hill, Ontario, L4B1G6 Amico Patient Care is a growing company looking for enthusiastic individuals to join our fast-paced production environment. If you’re looking for a job within a “large family” then Amico Patient Care is the right place for you. With a...

  • Patient Care Coordinator – Ambulatory Services

    1 week ago

    Richmond Hill, Canada Mackenzie Health Full time

    Job Description The Patient Care Coordinator for Ambulatory is a member of the program/clinical area management team who float across Mackenzie Richmond Hill Hospital and Ambulatory clinics. Patient care coordinator is responsible for the overall day-to-day program-based coordination of patient and family care, facilitation of patient flow in and...

  • Dental Receptionist and Assistant

    4 weeks ago

    Richmond, Canada Richmond Dental Office Full time

    A well-established dental practice located in Richmond, BC is currently seeking a dedicated and energetic individual as a full-time Dental Receptionist and Assistant. Hours: Tuesday to Saturday, 9am to 5pm. We are a busy general dental office that prides itself on teamwork and excellence in patient care. We need someone who thrives in a fast-paced...

  • registered dental hygienist

    2 hours ago

    Richmond, Canada E Pro Dental Full time

    Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 yearsExperience: Experience an asset or equivalent experienceAsset languagesMandarinCantoneseWork settingDental practiceTasksConduct initial dental assessments and consult with dentists on patient careSupervise dental assistants in their health care...

  • Dental Receptionist and Assistant

    6 days ago

    Richmond, Canada Richmond Dental Office Full time

    A well-established dental practice located in Richmond, BC is currently seeking a dedicated and energetic individual as a full-time Dental Receptionist and Assistant. Hours: Tuesday to Saturday, 9am to 5pm. We are a busy general dental office that prides itself on teamwork and excellence in patient care. We need someone who thrives in a fast-paced...

  • Full Time Dental Receptionist

    6 days ago

    Richmond, Canada Asera Dental Full time

    Seeking a Dental Receptionist with at least one year of work experience to work at our modern Richmond downtown office. We are looking for a detail-oriented individual with excellent communication skills who can provide exceptional customer service to our patients. Knowledge of Cleardent software is preferred. Speaking Cantonese or Mandarin is considered an...

  • Dental Receptionist

    5 days ago

    Richmond, Canada Orthologie Orthodontics Full time

    Do you love making people feel welcomed? Interested in a career in the dental field? Join Orthologie Orthodontics as a **receptionist / financial coordinator**! - Majority of the time will be at our Richmond location but there will be some days working out of our Vancouver location. **Responsibilities**: - Greeting patients as they enter the office -...

  • Dental Receptionist

    4 weeks ago

    Richmond Hill, Canada Mackenzie smiles Dentistry Full time

    Dental Receptionist Our work environment includes: - Safe work environment - Modern office setting - Growth opportunities - On-the-job training - Relaxed atmosphere - Company perks - Casual work attire We are looking for a Dental Receptionist to manage the front desk and register patients. You will be the first point of contact for our practice and will...

  • Dental Receptionist

    1 month ago

    Richmond Hill, Canada Richmond hill smiles Full time

    Check patients in/out, including explaining treatment plans, Insurance breakdowns/coverage, and cost - Managing the Hygiene Continuing Care/ Recare program. **Experience**: - Excellent customer service, communication & listening skills. - All applicants are to have 1 years+ experience, recent grads are welcome as well. - A cheerful, friendly,positive...

  • registered dental hygienist

    2 hours ago

    Richmond Hill, Canada Nursing & Homemakers Inc. Full time

    Education: College/CEGEPExperience: 1 year to less than 2 yearsAsset languagesRussianWork settingDental practiceTasksSupervise dental assistants in their health care functionsTake dental impressionsInstruct patients regarding oral hygieneClean and stimulate the gums to prevent gum diseaseApply fluoride treatmentRemove stains and deposits from teethTake,...

  • Dental Receptionist

    4 weeks ago

    Richmond, Canada Glow Orthodontics and Pediatric Dentist Full time

    **Glow Orthodontics and Pediatric Dentistry** Smilesbyglow.ca We are a privately owned, pediatric and orthodontic dental office opening our second location in Richmond, BC. We focus on building lasting relationships that create positive dental experiences for our patients and their families. We make glowing smiles! We are looking for an inviting and...