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Implementation Manager

1 month ago

Toronto, Canada EcoLab Full time

As the industry leader in water technology, we’re growing and need talented people like you to help us continue to protect the world’s most vital resource, water.

The Implementation Manager is part of the Ecolab operations team and works closely with the Ecolab Water for Climate (EWC) program manager, EWC dedicated expert team as well as the Food & Beverage and Nalco Water field teams. The Implementation Manager works full time at the assigned customer site and is responsible for the execution of the projects covered in the project roadmap and agreed with customer corporate management. The Implementation Manager will lead the projects, facilitate the necessary resources and equipment on time, and report the progress on a weekly base to the EWC and local team. This position reports to the F&B district manager.

**What you will do**:
**Manage and Execute EWC Roadmap Projects**
- Prepare the implementation schedule based on the provided roadmap with a detailed description of activities (by week), timelines, internal and external resources, equipment installation.
- Lead and coordinate the projects agreed on by quarter.
- Responsible for the timely implementation of the agreed projects.
- Document delays and root causes timely and precisely.

**Communicate with Internal & External Stakeholders**
- Prepare and communicate the quarterly projects overview which are connected to the performance-based fees.
- Communicate on a weekly base to the Ecolab program manager the progress of the projects.
- Support the CAM team with invoicing of the agreed fees.
- Available to answer questions over the projects by the brewery at first contact.
- Explain the principles of the agreement to external stakeholders.

**Manage and Direct Resources**
- Manage the necessary support by the brewery, Ecolab resources and external partner resources on time.
- Responsible for sign-off of projects.
- Raise issues on time and participate in exploring possible solutions.
- Ask for timely help in case of conflicts, progress blockers etc.

**Position Details**
- Position is based in Toronto West, working directly at the customer site
- Schedule may vary based on project implementation requirements
- Some travel to the US for training/meetings may be required

**Basic Qualifications**
- Bachelors degree, preferably in STEM, chemical or mechanical engineering, food technology or related education
- 2 or more years experience in an industrial, manufacturing settings
- Able to travel to the US for training/meetings
- Valid drivers license and acceptable driving record

**Preferred Qualifications**
- Project management experience; PMP certification is an asset
- Affinity with food & beverage processing, technical knowledge of breweries, quality management experience
- Clear communicator (written-verbally) to internal and external (brewery) stakeholders at different levels (shop floor, experts, brewery management, corporate management)
- Organized: Works in a structured way and reports in a transparent way
- Ability to influence without direct authority, this position will manage and coordinate projects done by vendors, Ecolab employees, and customer employees
- Ability to deliver results on time, in full
- Understand Ecolab value proposition for industrial customers
- Able to explain in a compact and transparent way to our external and internal stakeholders, the benefits and value of the offered Ecolab solutions
- Knows how to get the right information internally from experts and the commercial team
- Ability to work under time pressure
- Strong relationship building skills with both internal and external stake holders
- Demonstrated ability to achieve results through others, managing task tension and competing priorities including delegating and escalating effectively

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**Our Commitment to Diversity and Inclusion**

Ecolab is committed to fair and equal treatment of associates and applicants and furthering the principles of Equal Opportunity to Employment. Our goal is to fully utilize minority, female, and disabled individuals at all levels of the workforce. We will recruit, hire, promote, transfer and provide opportunities for advancement based on individual qualifications and job performance. In all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement, Ecolab will not discriminate against any associate or applicant for employment because of race, religion, color, creed, national origin, citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, or disability.