Customer Care/ Reception

2 days ago


Port Moody, Canada Port Moody Integrated Health Full time

**Overview**

**Duties**
- Greet and welcome visitors in a professional manner.
- Answer phone calls with excellent phone etiquette, directing inquiries to the appropriate personnel.
- Perform data entry tasks accurately and efficiently.
- Assist with upselling services or products when appropriate.
- Maintain a clean and organized reception area.
- Handle incoming and outgoing mail and packages.
- Communicate effectively with team members to ensure smooth operations.
- Analyze customer needs and provide appropriate solutions or referrals.
- Support administrative tasks as needed to enhance office efficiency.

**Experience**
- Previous experience in a receptionist or customer service role is preferred.
- Proficiency in data entry and basic computer skills is essential.
- Strong communication skills in both English and Spanish are a plus.
- Ability to demonstrate excellent customer service skills and a positive attitude.
- Familiarity with sales techniques or upselling strategies is advantageous.
- A keen ability to analyze situations and provide effective solutions is desired.

Join our dynamic team where your contributions will make a difference

Pay: $20.00-$22.99 per hour

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- Weekends as needed

**Education**:

- Secondary School (preferred)

Work Location: In person

Application deadline: 2025-01-10



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