Production Supervisor

3 weeks ago

Ottawa, Canada Canadian Linen and Uniform Service Corp Full time

**About Canadian Linen & Uniform Service**

Canadian Linen & Uniform Service (CLAUS) provides uniforms and related products to more than 300,000 customers nationwide, in virtually every industry. From designing and manufacturing to laundering and delivering, CLAUS works with local and national clients to create and maintain a total uniform solution that promotes teamwork and establishes a professional identity. CLAUS operates from over 16 locations nationwide.

The Production Supervisor ensures a high level of service to Canadian Linen & Uniform Service (CLAUS) customers through order fulfillment while maintaining overall profitability by managing safety, productivity, accuracy, turnover, and training within the department. The Production Supervisor maximizes customer satisfaction and minimizes costs by managing the proper level of trained and scheduled staff to meet the capacity demands throughout the annual business cycle.

**Primary Duties & Responsibilities**:

- Plans and coordinates the daily activities of department. Adjust work assignments and workflow as necessary to meet production demands and schedules.
- Should be able to understand and manage costs as it relates to the department or area.
- Ensure appropriate staffing levels. Conduct employee evaluations, maintain personnel records, and recommend hiring and disciplinary action of employees as necessary.
- Resolve personnel problems by analyzing data, investigating issues, identifying solutions, and recommending action.
- Consistently review work performance with employees.
- Evaluate new hire performance based on learning curves.
- Ensure employees are following production procedures through formal and informal observations.
- Coordinate work needs with other distribution departments.
- Process daily/monthly reports on quality, productivity, and other areas as required.
- Responsible for safety and security within department, to include maintaining a safe and clean work environment.
- Provides training, development, and cross train employees on applicable work methods and operations.
- Develops talent through projects and additional assignments.
- Update and add work procedures (SOPs) for all operations in the department.
- Work towards achieving departmental and personal goals developed in conjunction with department managers.
- Maintain an environment based on trust, open communication, creative thinking, and cohesive team effort.
- Lead by setting a good example; behavior consistent with words.
- Creates and support a culture of adherence to branch standardization in support of, financial, service, and safety goals.
- Other duties as assigned by general manager or manager.

**Requirements**:

- Preferred two (2) years industrial experience in a leadership capacity in a production and/or manufacturing environment is required.
- A Bachelor’s Degree in related field or equivalent experience preferred.
- Able to stand and/or walk for long periods of time.
- Strong attention to detail.
- Excellent communication skills.
- Strong computer skills to include MS Office: Excel, Word, and Outlook.
- Manage multiple priorities against tight deadlines
- Strong time management and organizational skills.
- Ability to instruct/teach.
- Complete work in a timely manner as well as the ability to meet deadlines.
- Maintain a positive attitude in the workplace.
- Maintain confidentiality.
- Work a flexible schedule (shifts/hours) with notice.
- Work independently with mínimal supervision.
- Basic Math reasoning skills.
- Lifting Ability; up to 100 pounds; Push/Pull Ability; up to 300 pounds assisted
- Capability to work in a fast paced, loud work environment in a safe and conscientious manner
- Ability to supervise employees and maintain positive employee relations
- Proved record of work attendance.
- Spoken familiarity with prevalent language of distribution, warehouse and production team.

**Location**: Ottawa

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