Cloud Services Platform Use Case Owner

4 days ago


Ottawa, Canada Thales Full time

Location: Ottawa 20 Colonnade, Canada

Thales people architect identity management and data protection solutions at the heart of digital security. Business and governments rely on us to bring trust to the billons of digital interactions they have with people. Our technologies and services help banks exchange funds, people cross borders, energy become smarter and much more. More than 30,000 organizations already rely on us to verify the identities of people and things, grant access to digital services, analyze vast quantities of information and encrypt data to make the connected world more secure.

The Cloud Delivery Platform is the infrastructure Thales CPL uses to deliver Cloud Services to our customers. The platform seeks to provide all of the foundational service elements Thales product teams require in order to efficiently release cloud services to market.

The Cloud Services Platform Use Case Owner is the owner of the features roadmap for the internal Thales product teams that are deploying services on the Cloud Delivery Platform.

**Key Responsibilities:
**The Use Case Owner is responsible for;**
- Defining the Thales product team use-case roadmap and building service and technical requirement documents.
- Defining the end user experience requirements and acceptance criteria along with ensuring that the solution aligns with the market trends and direction identified by the CTO team and Cloud Delivery Platform Solution Owner.
- Ensuring that developed solutions align with the needs of target product teams and their engineering groups.
- Managing and where required owning the backlog for all aspects of use cases
- Business value oGo To Market
- Cost management
- Security, Certification, audit and compliance
- Infrastructure requirements and geographic delivery
- Managing issues that affects service success and end customer satisfaction
- Ensuring the liaison between the Cloud Delivery Platform and Thales product teams and in future, work with the ecosystem of partners to support their product launch initiatives on the Cloud Delivery Platform.
- Maintaining information on competitive offerings to be able to identify how to deliver a clearly differentiated service, and communicate the superior value of the Thales service.

**Required Skills & Experience**:

- Degree in Engineering, Computer Science or a related field
- 3+ years’ experience of product management with a focus on hardware security modules or cryptographic service products being a particular advantage
- Prior services management, delivery or operational experience in the SaaS, PaaS or IaaS industries
- Experience with Windows Azure, Amazon Web Services and other cloud providers
- Excellent problem solving, written, verbal and communication skills

**Desired Certifications**:

- Business management
- Product owner/Product management
- Pragmatic Marketing or equivalent
- CISSP, CISM or CISA



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