Hookah / Shisha Supervisor

**Overview**

We seek a dedicated hookah enthusiast to join our team as we open Calgary's best hookah lounge We are looking for someone with extensive knowledge of hookah/sheesha who can handle packing and prepping, oversee the hookah team, and ensure quality control throughout the night. The hours would be from 6:00 pm—2:00 am on weekdays, with shifts on the weekends available, too. The pay range starts from **$17 an hour** but will be based on prior experience.

**You must have 2-3 extensive years of experience dealing/handling hookahs and can guarantee 100% quality.**

**This job will start on a trial basis and become full-time once we determine that you fit the role.**

**Duties**
- Serve hookahs promptly while maintaining high standards of presentation.
- Assist in the sanitation of tables, utensils, and dining areas to uphold cleanliness standards.
- Provide knowledgeable recommendations on menu items to enhance guest experience through upselling techniques.
- Collaborate with kitchen staff to ensure timely preparation and delivery of orders.
- Adhere to food/hookah safety guidelines and regulations at all times.
- Address any guest inquiries or concerns promptly and professionally, ensuring a positive dining experience.

**Skills**
- Strong customer service skills with the ability to create a welcoming atmosphere for guests.
- Hookah setting up knowledge and how to attend the tables throughout their stay (coals, flavours, etc)
- Ability to sanitize work areas effectively and maintain cleanliness throughout the shift.
- Excellent verbal and written communication skills, with the ability to assist guests effectively.
- Capable of upselling menu items creatively while understanding customer preferences.
- Team-oriented mindset with the ability to work collaboratively in a fast-paced environment.

Join us as we strive to provide an unforgettable dining experience for our guests

Pay: From $17.00 per hour

Expected hours: 25 - 38 per week

Additional pay:

- Tips

**Benefits**:

- Discounted or free food
- Flexible schedule
- On-site parking
- Store discount

Schedule:

- 8 hour shift
- Evening shift
- Monday to Friday
- Weekends as needed

Application question(s):

- Have you dealt with hookahs before with cleaning, maintaining, and dealing with coals and flavours?

**Experience**:

- Bar/ Nightclub: 1 year (required)
- Hookah Lounge: 2 years (required)

Work Location: In person

Application deadline: 2024-10-30