Beauty Boutique Expert

3 days ago

Etobicoke, Canada Shoppers Drug Mart Pharmaprix Full time

**Location**:
5230 Dundas St. W., Etobicoke, Ontario, M9B 1A8

Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.

**Why this role is important?**

**SUMMARY**:
To manage resources of the Beauty Boutique department in order to maximize and achieve sales targets. To model excellence in customer service and demonstrate the highest level of professionalism to every customer and staff member. The ideal Beauty Boutique Manager will:

- Drive a Passion for Results - Drive store sales, champion the Customer experience, plan and drive execution and drive overall improvement
- Engage our People - Build collaborative relationships, build talent, engage and inspire, communicate effectively, influence others
- Demonstrate Personal Leadership - Build trust, adapt and learn, lead by example on all Shoppers Drug Mart initatives (eg. Derm Consultations, Makeup Artistry, etc.)

**DUTIES & RESPONSIBILITIES**:
**SALES EXPECTATIONS**
- Utilizes corporate Sales Tracking Tools and Dashboard to set sales goals and adapt sales program to meet targets
- Sells to customers and coaches / mentors staff in selling skills
- Ensures sales maximized through developing effective sales techniques
- Strives at a minimum to achieve and meet sales total department targets
- Assists in determining that financial objectives for Beauty Boutique department are established and achieved
- Ensures staff achieve productivity objectives
- Ensures brand sales are tracked and annual targets are achieved

**CUSTOMER SERVICE**
- Monitors and communicates CSI survey results and objectives with team members
- Actively models the desired behavior with eClienteling to provide superior customer service and maximize sales, and to help reach department targets on all eClienteling metrics, and monitors the usage by staff
- Utilizes and maintains a robust Siebel - Back End eClienteling system
- Books appointments for events and manages annual incremental event schedule
- Promotes products through marketing and encourages use of the PC Optimum program
- Introduces and promotes Assisted Selling to customers
- Answers customer inquiries regarding products, return policies, etc.
- Resolves customer complaints according to established guidelines
- Ensures staff are trained to beauty sales standards

**TEAM LEADERSHIP**
- Creates an environment where “selling is fun”
- Assists in hiring quality Cosmeticians with excellent customer service and selling skills
- Develops and reviews development plans with staff to upgrade skills
- Challenges Cosmeticians continuously to attain targeted goals
- Addresses performance issues directly, with respect and fairness, involving the Front Store Manager where necessary
- Prepares performance appraisals in association with Front Store Manager
- Recommends performance pay increases to the Associate-Owner
- Demonstrates a professional image, including clean and complete uniform with name badge, full make-up, and wearing only cosmetic and fragrance brands that Shoppers Drug Mart sells
- Ensures team and self utilizes Derm Centre (where applicable) when conducting Skin Care Demonstrations and Consultations with each Cosmetician, aiming to achieve “3” per eight hour shift or “1” per four hour shift
- Articulates and demonstrates “Blue Culture Principles” and C.O.R.E Values”
- Fosters an environment that supports “Blue Culture Principles” and “C.O.R.E Values” and engages team members

**OPERATIONS**
- Utilizes corporate sale **s **tools to continuously track Sales
- Ensures Cosmetic Operating Standards are in place
- Identifies “peak hours” and schedules shifts accordingly
- Works with FSM to maintain balanced Cosmetic inventory and overall department image
- Ensures staff attend and participate in Shoppers Drug Mart specific training programs ie: Programs found on SDMU
- Works with FSM to ensure pricing, signing, and ticketing of merchandise is accurate
- Designates Beauty Experts as specific brand captains and ensures they attend appropriate vendor school
- Reviews and uses customer service survey scores as a motivational and educational tool for the Beauty Boutique team
- Adheres to image/ uniform guidelines and wears pager or headset at all times (if applicable)

MARKETING & MERCHANDISING
- Works with merchandisers to implement displays to reflect promotional programs as communicated on the In-Store Web
- Co-ordinates and implements in-store promotions
- Follows New and Now calendar
- Follows Beauty Boutique Merchandising calendar
- Creates incremental calendar of in-store events
- Conducts outbound marketing and networking within the community

**GENERAL**
- Complies with all health and safety regulations
- Complies with all store policies and procedures
- Complies with loss prevention policies and procedures and ensures they are executed in the department
- Acts professional at all times

  • Beauty Boutique Expert Pt

    3 days ago

    Etobicoke, Canada Shoppers Drug Mart Pharmaprix Full time

    **Lieu**: 5230 Dundas St. W., Etobicoke, Ontario, M9B 1A8 Joignez-vous à un magasin qui appartient à des intérêts locaux et est exploité par eux afin d’aider à fournir des services dans le domaine de la santé, de la beauté et de la commodité dans votre collectivité et à placer le client au centre de tout ce que vous faites. **Pourquoi ce role...

  • Part-time Medical Aesthetician

    1 week ago

    Etobicoke, Canada Urban Beauty Bar Full time

    Fantastic career opportunity at Urban Beauty Bar. We are a boutique Medi Spa looking for a Medical Aesthetician who loves people and is passionate about beauty and skin care. Are you a continuous learner and passionate about personal development? Do you love working with the latest machines? We are looking for someone professional, friendly, and engaging to...

  • Lead Aesthetician

    7 months ago

    Etobicoke, Canada Glow Beauty Bar Full time

    **Become the lead aesthetician for a fact growing facial spa in Etobicoke!** - **Do you have 5 star hands and the ability to teach and lead a team?**: - **Do you provide the best facials and client experience?** **Then this job could be for you!** Overview: **Location**:Etobicoke, On **Expected start date**: ASAP **Work Remotely**: No **Other...

  • Beauty Specialist

    7 months ago

    Etobicoke, Canada Saks Fifth Avenue Full time

    **Beauty Specialist - Job Description** **Position Description** **What This Position is All About**: The Beauty Advisor will be responsible for interacting with clients and providing an elevated client experience. This individual has a strong desire to sell and uses the many SFA services and tools offered to obtain and grow their business. The Beauty...

  • Beauty Specialist

    7 months ago

    Etobicoke, Canada Saks 5th Ave Full time

    **Beauty Specialist - Job Description** **Position Description** **What This Position is All About**: The Beauty Advisor will be responsible for interacting with clients and providing an elevated client experience. This individual has a strong desire to sell and uses the many SFA services and tools offered to obtain and grow their business. The Beauty...

  • Nutritionist

    7 months ago

    Etobicoke, Canada Forever Beauty Med Spa Inc Full time

    **About Forever Beauty**: Forever Beauty is an exquisite haven where cutting-edge medical treatments, personalized care, and indulgent relaxation converge. We offer a sanctuary for individuals seeking comprehensive wellness, beauty and aesthetic solutions in a luxurious setting. **Job Overview**: We are seeking a dedicated and knowledgeable Nutritionist to...

  • Pt Beauty Advisor, Shiseido

    4 months ago

    Etobicoke, Canada Saks Off 5th Full time

    **Location**: Etobicoke, Ontario, Canada **Category**: Stores **Job Opened**: June 24th, 2024 **Education**: **Job Number**: R-107972 **Job Type**: regular **Remote**: No **job description**: **Address**: 25 The West Mall Sherway Gardens ** Lead a Brilliant Career.** Bring your authentic self to work everyday, and help our customers express...

  • Ft Beauty Advisor, Lancôme

    4 months ago

    Etobicoke, Canada Saks Off 5th Full time

    **Location**: Etobicoke, Ontario, Canada **Category**: Stores **Job Opened**: June 24th, 2024 **Education**: **Job Number**: R-107958 **Job Type**: regular **Remote**: No **job description**: **Address**: 500 Rexdale Blvd Woodbine Plaza ** Lead a Brilliant Career.** Bring your authentic self to work everyday, and help our customers express...

  • Ft Beauty Advisor, Lancome

    1 month ago

    Etobicoke, Canada Hudson's Bay Full time

    **Location**: Etobicoke, Ontario, Canada **Category**: Stores **Job Opened**: December 5th, 2024 **Education**: **Job Number**: R-111472 **Job Type**: Regular **Remote**: No **Address**: 25 The West Mall Sherway Gardens Lead a Brilliant Career. Bring your authentic self to work everyday, and help our customers express themselves, style their home,...

  • Ft Beauty Advisor, Space Nk

    4 months ago

    Etobicoke, Canada Saks Off 5th Full time

    **Location**: Etobicoke, Ontario, Canada **Category**: Stores **Job Opened**: June 24th, 2024 **Education**: **Job Number**: R-107973 **Job Type**: regular **Remote**: No **job description**: **Address**: 25 The West Mall Sherway Gardens ** Lead a Brilliant Career.** Bring your authentic self to work everyday, and help our customers express...

  • Pt Beauty Advisor, Estee Lauder

    4 months ago

    Etobicoke, Canada Saks Off 5th Full time

    **Location**: Etobicoke, Ontario, Canada **Category**: Stores **Job Opened**: July 11th, 2024 **Education**: **Job Number**: R-107968 **Job Type**: regular **Remote**: No **job description**: **Address**: 25 The West Mall Sherway Gardens Lead a Brilliant Career. Bring your authentic self to work everyday, and help our customers express themselves,...

  • Sales Associate

    7 months ago

    Etobicoke, Canada Ever New Melbourne Full time

    Ever New is one of Canada’s newest international fashion clothing and accessories brands to hit the market. We are a rapidly growing brand that is proud to be founded in Melbourne, Australia. The Ever New brand celebrates the feminine beauty of women, with a signature style flowing through every creative element. Each monthly collection celebrates this...

  • Beauty Merchandiser

    7 months ago

    Etobicoke, Canada Shoppers Drug Mart Pharmaprix Full time

    **Location**: 3010 Bloor St W, Etobicoke, Ontario, M8X 1C2 At Shoppers Drug Mart, we’re innovating health and wellness in Canada. From prescriptions to walk-in clinics, and a beloved loyalty program, we’re caring and supporting our customers in new ways every day. With more than 1,300 locally owned and operated stores from coast to coast, the Shoppers...

  • Part-time Sales Associate

    3 months ago

    Etobicoke, Canada diptyque Full time

    **DIPTYQUE **Luxury Fragrance House has established itself as one of the most renowned, leading fragrance houses within the luxury market today. Founded in 1961, the Maison is known for its mix of iconic scented candles, personal fragrances, bath and body products, and home décor. Its flagship boutique is in Paris’ 5_th_arrondissement at 34 Boulevard...

  • Hairdresser and Beautician

    7 months ago

    Etobicoke, Canada The Makeoverhouse Salon & Barber shop Full time

    Overview: We are seeking a skilled and passionate Beautician to join our team at our salon. As a Beautician, you will have the opportunity to showcase your talent and provide exceptional beauty services to our valued clients. If you have a passion for hair styling, excellent customer service skills, and a desire to create beautiful transformations, we would...

  • Receptionist

    7 months ago

    Etobicoke, Canada JouJou Hair Studio Full time

    **JouJou Hair Studio** is a High End Salon, that offers opportunities to assist and style hair in an array of industries including: _music videos, commercials, professional photo Shoots, magazines, and more!⁠_ **About The Owner**: Contessa’s Elite Master Hairstylist finalist, Janet Jackson is the Creative Director and Owner of Jou Jou Hair Studio. Janet...

  • Full Time Sales Associate

    3 months ago

    Etobicoke, Canada diptyque Full time

    **DIPTYQUE Paris** Luxury Fragrance House has established itself as one of the most renowned, leading fragrance houses within the luxury market today. Founded in 1961, the Maison is known for its mix of iconic scented candles, personal fragrances, bath and body products, and home décor. Its flagship boutique is in Paris’ 5_th_ arrondissement at 34...

  • Sales and Scheduling Coordinator

    7 days ago

    Etobicoke, Canada Bamboo Tattoo Studio Full time

    **About Us** In 2010 the doors of Bamboo Tattoo opened in Toronto bringing an ancient Thai art to Canada’s largest city. Since it opened Bamboo Tattoo has helped hundreds of customers create lasting and beautiful imagery on their bodies, using both bamboo and machine, and will continue to make incredible art for years to come. Bamboo Tattoo studio is...

  • Mac Artist

    1 day ago

    Etobicoke, Canada MAC Cosmetics Full time

    **Position Summary**: We’re seeking talented souls who possess passion for creating true beauty while making a difference in the world. Put your positive energy to work at Aveda in our Experience Center. In this role, you will provide hair and wellness expertise to our guests. You will teach our guests how to use our products effectively, you are the...

  • Advisor - Aveda - 12 HRs - Aveda Sherway

    1 week ago

    Etobicoke, Canada The Estée Lauder Companies Full time

    **Position Summary**: We’re seeking talented souls who possess passion for creating true beauty while making a difference in the world. Put your positive energy to work at Aveda in our Experience Center. In this role, you will provide hair and wellness expertise to our guests. You will teach our guests how to use our products effectively, you are the...