Member Services Counsellor

2 weeks ago

Brandon, Canada CAA Club Group Full time

**About Us**:
As a Member Service Consultant (MSC) you will have the proven ability to provide exceptional experiences to our Members. In this role, you would be required to sell Memberships, and merchandise. You will also be required to make car rental reservations, take passport photos, issue International Driving permits and educate and provide Travel Insurance options to our Members. This position is part-time in our Brandon, Manitoba store.

**Who we are**:
As Canada's largest automobile association, we are passionate about keeping our Members safe
- whether they are on the road, at home, or travelling abroad. Meeting the diverse needs of our two-million Members requires high performing, forward thinking, and innovative people who work collaboratively to keep propelling our business forward. Life at CAA Club Group is fast paced, performance-driven and rewarding. We value our Associates' career growth and ongoing professional development
- and we regularly recognize their achievements and outstanding results. CAA Club Group (CCG) is known for providing stellar emergency roadside assistance to our motoring Members and non-Members. We work hard and play hard. We're about doing what's right and feeling good about it.

**Position Details**:

- Receives, counsels, and processes inquiries from clients regarding memberships, membership benefits, travel routings, hotel reservations, travel health insurance and information on all CAA products, services, and benefits.
- Utilizes CAA methodologies to identify and sell relevant products and services to members and customers.
- Counsels members regarding route selection, points of interest, construction areas, road conditions, mileage, driving times, toll information, and other relevant travel information available.
- Utilizes relevant CAA partner websites to counsel and process various product transactions
- Verifies key information with clients and makes appropriate data entries in the SAP system in order to complete and fulfill all transactions following established procedures.
- Receives and responds to members or other staff regarding problems with CAA Products and Services, and takes action to investigate, process, and resolve the situations.
- Completes all monetary/financial transactions procedures according to established procedures.
- Displays a positive attitude towards CCG product, services and initiatives
- Demonstrate daily, the Core Values & Service Principles of CCG
- Performs other job-related duties as assigned.

**REQUIREMENTS**:
- Post-Secondary education in Tourism, or Travel Counselling preferred.
- Demonstrated knowledge of maps, routings, points of interest and symbols, geography, destinations and appropriate reference materials.
- Minimum 1 - 2 years of experience in a similar or related position.

**Our Commitment**:
We are an equal opportunity employer and are committed to providing employment accommodation in accordance with the Manitoba Human Rights Code and the Accessibility for Manitobans with Disabilities Act, 2013 (AMA). CAA CCG will provide accommodations to job applicants with disabilities throughout the recruitment process. If you require an accommodation, please notify us and we will work with you to meet your needs.

  • Tier 3 Member Support

    Found in: Jobillico Premium CA C2 - 2 days ago

    Brandon, Canada Xplore Inc. Full time

    We are seeking a Tier 3 - Member Support Specialist will be responsible for expanding, maintaining, operating, and optimizing the Xplore Business infrastructure and dedicated customer circuits & services. This position will be responsible for supporting Dealers, Contractors and Field Crews to resolve customer and network technical issues. The position...

  • Tier 3 Member Support

    1 day ago

    Brandon, Canada Xplore Inc. Full time

    We are seeking a Tier 3 - Member Support Specialist will be responsible for expanding, maintaining, operating, and optimizing the Xplore Business infrastructure and dedicated customer circuits & services. This position will be responsible for supporting Dealers, Contractors and Field Crews to resolve customer and network technical issues. The position...

  • Tier 3 Member Support

    Found in: Whatjobs CA C2 - 19 hours ago

    Brandon, Canada Xplore Inc. Full time

    We are seeking a Tier 3 - Member Support Specialist will be responsible for expanding, maintaining, operating, and optimizing the Xplore Business infrastructure and dedicated customer circuits & services. This position will be responsible for supporting Dealers, Contractors and Field Crews to resolve customer and network technical issues. The position...

  • Community Mental Health Worker

    2 weeks ago

    Brandon, Canada Prairie Mountain Health Full time

    QUALIFICATIONS - Baccalaureate Degree in Psychiatric Nursing or Social Work. Other combinations of related professional education and experience may be considered - Current registration/licensure in good standing with applicable college - Current certification in Non-Violent Crisis Intervention - Current certification in Applied Suicide Intervention Skills...

  • Manager, Network Services

    2 days ago

    Brandon, Canada Westman Communications Group Full time

    Westman is an industry-leading communications provider based in Brandon MB, with significant capital expenditures and growth in new communities. Westman offers residential and commercial High-Speed Internet, Digital TV, and Phone services in communities across Manitoba. Westman also owns and operates radio stations Q Country 91.5 FM and 94.7 STAR FM, which...

  • Client Service Representative

    2 days ago

    Brandon, Canada CIBC Full time

    We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...

  • Customer Service Clerk

    Found in: Jooble CA O C2 - 7 days ago

    Brandon, MB, Canada eBrandon Full time

    Valleyview Co-op is hiring a Part-Time CUSTOMER SERVICE CLERK at PIERSON FARM & RANCH CENTRE in Pierson MB. We?re a consumer cooperative, which means our association is owned by the people who purchase our products and use our services. Whether you are purchasing a cup of coffee or a field of fertilizer, you are helping to grow the economy right here at...

  • Enterprise Tier 2 Member Support Noc Technician

    2 weeks ago

    Brandon, Canada Xplore Inc. Full time

    **Position Overview**:** The Tier 2 Network Operations Technician will be responsible for the support, operation and performance of Enterprise Solutions Networks including customer circuits. This position will be responsible for the dispatch of Dealers, Contractors and Field Crews to resolve customer and Xplore Business technical issues. This position is...

  • Enterprise Tier 2 Member Support NOC Technician

    Found in: beBee jobs CA - 2 weeks ago

    Brandon, Manitoba, Canada Xplornet Full time

    The Tier 2 Network Operations Technician will be responsible for the support, operation and performance of Enterprise Solutions Networks including customer circuits. This position will be responsible for the dispatch of Dealers, Contractors and Field Crews to resolve customer and Xplore Business technical issues. This position is also tasked with...

  • Enterprise Tier 2 Member Support NOC Technician

    Found in: beBee S CA - 3 weeks ago

    Brandon, Canada Xplornet Full time

    The Tier 2 Network Operations Technician will be responsible for the support, operation and performance of Enterprise Solutions Networks including customer circuits. This position will be responsible for the dispatch of Dealers, Contractors and Field Crews to resolve customer and Xplore Business technical issues. This position is also tasked with...

  • Enterprise Tier 2 Member Support NOC Technician

    Found in: Whatjobs CA C2 - 3 hours ago

    Brandon, Canada Xplore Inc. Full time

    The Tier 2 Network Operations Technician will be responsible for the support, operation and performance of Enterprise Solutions Networks including customer circuits. This position will be responsible for the dispatch of Dealers, Contractors and Field Crews to resolve customer and Xplore Business technical issues. This position is also tasked with...

  • Huddle Family Advocate

    Found in: Jooble CA O C2 - 2 weeks ago

    Brandon, MB, Canada Youth for Christ Canada Full time

    Position Description The Huddle Family Advocate will work as a part of a service team at Huddle, Westman’s Integrated Youth Hub; a highly collaborative partnership between many health and wellness agencies and organizations in Westman and lead by Westman Youth for Christ (WYFC). Huddle is intended to be a place where young people can access mental and...

  • Child and Youth Care Worker

    Found in: beBee jobs CA - 2 days ago

    Brandon, Manitoba, Canada Michif Child and Family services Full time

    Michif Child & Family Services (MCFS) Agency is a mandated child and family services agency with the responsibility to administer and manage culturally appropriate community-based child protection and support services for Metis and Inuit people in Manitoba. CHILD AND YOUTH CARE WORKER CASUAL Competition #: MCFS-SYCW Hours of Work: Various - Days, Evenings,...

  • Child and Youth Care Worker

    Found in: beBee jobs CA - 2 weeks ago

    Brandon, Manitoba, Canada Michif Child and Family services Full time

    Michif Child & Family Services (MCFS) Agency is a mandated child and family services agency with the responsibility to administer and manage culturally appropriate community-based child protection and support services for Metis and Inuit people in Manitoba. CHILD AND YOUTH CARE WORKER CASUAL Competition #: MCFS-SYCW Hours of Work: Various - Days, Evenings,...

  • Child and Youth Care Worker

    Found in: beBee jobs CA - 1 day ago

    Brandon, Manitoba, Canada Michif Child and Family services Full time

    Michif Child & Family Services (MCFS) Agency is a mandated child and family services agency with the responsibility to administer and manage culturally appropriate community-based child protection and support services for Metis and Inuit people in Manitoba.CHILD AND YOUTH CARE WORKERCASUAL Competition #: MCFS-SYCW Hours of Work: Various - Days, Evenings,...

  • Child and Youth Care Worker

    Found in: beBee S CA - 3 weeks ago

    Brandon, Canada Michif Child and Family services Full time

    Michif Child & Family Services (MCFS) Agency is a mandated child and family services agency with the responsibility to administer and manage culturally appropriate community-based child protection and support services for Metis and Inuit people in Manitoba. CHILD AND YOUTH CARE WORKER CASUAL Competition #: MCFS-SYCW-2024.002 Hours of Work: Various - Days,...

  • Child and Youth Care Worker

    Found in: beBee S CA - 2 days ago

    Brandon, Canada Michif Child and Family services Full time

    Michif Child & Family Services (MCFS) Agency is a mandated child and family services agency with the responsibility to administer and manage culturally appropriate community-based child protection and support services for Metis and Inuit people in Manitoba. CHILD AND YOUTH CARE WORKER CASUAL Competition #: MCFS-SYCW-2024.009 Hours of Work: Various - Days,...

  • Child and Youth Care Worker

    Found in: beBee S CA - 1 day ago

    Brandon, Canada Michif Child and Family services Full time

    Michif Child & Family Services (MCFS) Agency is a mandated child and family services agency with the responsibility to administer and manage culturally appropriate community-based child protection and support services for Metis and Inuit people in Manitoba. CHILD AND YOUTH CARE WORKER CASUAL Competition #: MCFS-SYCW-2024.002 Hours of...

  • Client Service Representative

    Found in: Jooble CA O C2 - 1 week ago

    Brandon, MB, Canada Canadian Imperial Bank of Commerce Full time

    Client Service Representative [Casual] page is loaded Client Service Representative [Casual] Apply locations Brandon, MB time type Part time posted on Posted Yesterday job requisition id 2408507 We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our...

  • Client Service Representative

    Found in: Jooble CA O C2 - 2 weeks ago

    Brandon, MB, Canada Canadian Imperial Bank of Commerce Full time

    Client Service Representative [Hourly] page is loaded Client Service Representative [Hourly] Apply locations Brandon, MB time type Part time posted on Posted 4 Days Ago job requisition id 2407757 We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our...