Enterprise Tier 2 Member Support NOC Technician

Found in: beBee jobs CA - 1 week ago

Brandon, Manitoba, Canada Xplornet Full time

The Tier 2 Network Operations Technician will be responsible for the support, operation and performance of Enterprise Solutions Networks including customer circuits. This position will be responsible for the dispatch of Dealers, Contractors and Field Crews to resolve customer and Xplore Business technical issues. This position is also tasked with daily/weekly reports, Outage Notifications and day-to-day management of the Xplore Business network infrastructure. This position is also responsible for NMS entries and managing the check in and check out for Tower side and Customer Side installations with Dealers, Contractors and Field Crews. The Tier 2 Network Operations Technician will work closely with all departments and ensure that business operations run smoothly, supporting our customers and staff. Support of escalated issues by ticket and phone is required daily. This position involves shift and on call work covering days, evenings and weekends. This position reports to the Enterprise Network Manager.

Key responsibilities include:


• Xplore Business Network and Customer monitoring and support - Maintain and support operation of Fixed Wireless, Satellite and IP network elements (Point to Point, Access Points and, switches).

• Outage management/ scheduled maintenance - Quickly assess impact and resolve emergency escalations while adhering to defined procedures. Accurately notify appropriate parties and follow up with providers as needed.

• Network change requests - Monitor and report on all network change requests. Act as a liaison between Enterprise, Field Ops, Net Ops, Engineering and 3rd party providers for network related activities.

• Ticket management/customer care support - Monitor escalated ticket queues and provide daily updates on status

The ideal candidate will possess:


• The ability to effectively problem solve

• Must be able to Multitask

• Ability to interact and effectively communicate at various levels within the organization

• Organizational skills

• Functions well in a team environment

• Has a broad knowledge of IT and business processes required in support of enterprise application delivery environments.

• Previous experience with point to multipoint wireless networks and/or VSAT networks with an ISP would be an asset.

• Background in the following technologies will be an asset: SNMP, HTTP, VLANs, Internet security software, VoIP, databases, email and web servers.

As a condition of employment and in order to comply with industry related data security standards, this position is subject to the successful completion of a Criminal Background Check. Details will be supplied to applicants as they move through the selection process.

Xplore is committed to creating an accessible environment and will accommodate disabilities during the selection process. Please let your recruiter know during the selection process of any accommodation needs.

Company Overview:

Xplore Inc. is Canada's fibre, 5G and satellite broadband company for rural living. Xplore is committed to the relentless pursuit of an improved broadband experience for all Canadians. Xplore is building a world-class fibre optic and 5G wireless network to enable innovative broadband services for better every day rural living, for today and future generations.

  • Field Operations Technician

    Found in: beBee jobs CA - 1 week ago

    Brandon, Manitoba, Canada Xplornet Full time

    We are seeking to hire a full-time, permanent Field Operations Technician based in Dauphin, MB. Reporting into the Field Operations Manager, you will be responsible for the hands-on day-to-day integration, repair and maintenance of the Xplore network. You are a self-starter who works well both independently and as part of a greater team, with excellent...

  • Child Care Provider

    Found in: beBee jobs CA - 1 week ago

    Brandon, Manitoba, Canada CanadianNanny Full time

    Are you an experienced and compassionate nanny looking for a rewarding full-time opportunity in Brandon, Manitoba? Our family is seeking a dedicated caregiver to provide exceptional care for our infant. This rewarding position offers a competitive hourly rate of $15.3, with the flexibility of a live-in or live-out arrangement. As part of our family, the...

  • Financial Planner, Investment

    Found in: beBee jobs CA - 1 week ago

    Brandon, Manitoba, Canada Royal Bank of Canada Full time

    Job SummaryJob DescriptionWhat is the opportunity?Please be advised specific location is to be determined and successful incumbent must be mobile within Southwestern Manitoba As an RBC Investment and Retirement Planner, you create custom investment solutions for prospective and existing RBC clients. Alongside your own prospecting and networking activity, you...

  • Client Care Specialist

    Found in: beBee jobs CA - 1 week ago

    Brandon, Manitoba, Canada VetCare Canada Full time

    ​ Brandon Hills Veterinary Clinic ) is located in Brandon, MB. We are committed to the highest standards of patient care, providing medicine and surgery in a unique, collaborative environment of compassionate and friendly professionals. Our team values work/life balance, offering flexible schedules and a vibrant work environment. About The Role:Our ideal...

  • Child and Youth Care Worker

    Found in: beBee jobs CA - 7 days ago

    Brandon, Manitoba, Canada Michif Child and Family services Full time

    Michif Child & Family Services (MCFS) Agency is a mandated child and family services agency with the responsibility to administer and manage culturally appropriate community-based child protection and support services for Metis and Inuit people in Manitoba. CHILD AND YOUTH CARE WORKER CASUAL Competition #: MCFS-SYCW Hours of Work: Various - Days, Evenings,...

  • Veterinarian - Full-time; Brandon Hills Veterinary Clinic

    Found in: beBee jobs CA - 5 days ago

    Brandon, Manitoba, Canada VetCare Canada Full time

    ​Brandon Hills Veterinary Clinic ) is located in Brandon, MB. We are committed to the highest standards of patient care, providing medicine and surgery in a unique, collaborative environment of compassionate and friendly professionals. Our team values work/life balance, offering flexible schedules and a vibrant work environment.About The Role:Our ideal...

  • Mortgage Specialist

    Found in: beBee jobs CA - 2 weeks ago

    Brandon, Manitoba, Canada BMO Full time

    Application Deadline:04/29/2024Address:1000 Rosser AvenueJob Family Group:Retail Banking Sales & ServiceCultivates, builds, and manages relationships with a third-party network of referral sources to build a pipeline of new mortgage business and increase BMO's share of the home financing market. Actively identifies sales opportunities and refers to BMO...

  • Enterprise Tier 2 Member Support NOC Technician

    Found in: beBee S CA - 2 weeks ago

    Brandon, Canada Xplornet Full time

    The Tier 2 Network Operations Technician will be responsible for the support, operation and performance of Enterprise Solutions Networks including customer circuits. This position will be responsible for the dispatch of Dealers, Contractors and Field Crews to resolve customer and Xplore Business technical issues. This position is also tasked with...

  • IT Support Technician

    1 week ago

    Brandon, Canada Progression3 Full time

    On behalf of our client in Brandon, Progression3 is in search of a Desktop Support Technician for a 6-month renewable contract. **Responsibilities**: - Provide dedicated on-site support which includes Break & Fix on PC, Laptops and printers (laser and multifunction). - Supports and maintains user account information including rights, security and systems...

  • IT Enterprise Architecture Manager

    2 weeks ago

    Brandon, Canada Holland & Knight Full time

    IT Enterprise Architecture Manager (Hybrid) page is loaded IT Enterprise Architecture Manager (Hybrid) Apply locations Operations Center - Brandon time type Full time posted on Posted 9 Days Ago job requisition id R4059 We are a Firm where people truly believe in what they do and strive to achieve the highest standards of...

  • IT Enterprise Architecture Manager

    5 days ago

    Brandon, Canada Holland & Knight Full time

    IT Enterprise Architecture Manager (Hybrid) page is loaded IT Enterprise Architecture Manager (Hybrid) Apply locations Operations Center - Brandon time type Full time posted on Posted 9 Days Ago job requisition id R4059 We are a Firm where people truly believe in what they do and strive to achieve the highest standards of...

  • IT Enterprise Architecture Manager

    6 days ago

    Brandon, Canada Holland & Knight Full time

    IT Enterprise Architecture Manager (Hybrid) page is loaded IT Enterprise Architecture Manager (Hybrid) Apply locations Operations Center - Brandon time type Full time posted on Posted 9 Days Ago job requisition id R4059 We are a Firm where people truly believe in what they do and strive to achieve the highest standards of...

  • Business Support Network Technician

    3 days ago

    Brandon, Canada ITAdvisorsBrandon Computers Full time

    We're looking to add a Business Network Technician to our team. Some previous experience in the field is preferred. Job will include: - Great customer service is a MUST - Managing small business networks for our clients - Microsoft 365 and Azure experience required - Troubleshooting hardware and software - Remote support - Some retail/selling - Driver's...

  • Pharmacy Technician

    7 hours ago

    Brandon, Canada Prairie Mountain Health Full time

    QUALIFICATIONS - Recognized or eligible to be recognized as a Pharmacy Technician by the College of Pharmacists of Manitoba (CPhM) Pharmacy Technician Certificate - Completion or eligible to complete the CPhM Pharmacy Technician Structured Practical Training Program and CPhM Pharmacy Technician Jurisprudence Examination - Ability to pass and maintain...

  • Equipment Technician or Apprentice

    Found in: Talent CA C2 - 6 days ago

    Brandon, Canada Enns Brothers Full time

    Skilled Trades: Technicians/Mechanics Brandon, MB • ID: 715-078 • Full-Time/Regular Agriculture Equipment/Heavy Duty Journeyman or Level 3, 4 Apprentice Our Brandon location is adding to their team of Technicians. Come and join our service professionals in Manitoba's best growth industry - Agriculture! Enns Brothers has been a proud John...

  • IT Enterprise Architecture Manager

    Found in: Jooble CA O C2 - 6 days ago

    Brandon, MB, Canada Holland & Knight Full time

    IT Enterprise Architecture Manager (Hybrid) page is loaded IT Enterprise Architecture Manager (Hybrid) Apply locations Operations Center - Brandon time type Full time posted on Posted 9 Days Ago job requisition id R4059 We are a Firm where people truly believe in what they do and strive to achieve the highest standards of performance and success. General...

  • Equipment Technician or Apprentice

    Found in: Talent CA C2 - 6 days ago

    Brandon, Canada Enns Brothers Full time

    Agriculture Equipment/Heavy Duty Journeyman or Level 3, 4 ApprenticeOur Brandon location is adding to their team of Technicians.  Come and join our service professionals in Manitoba's best growth industry - Agriculture!  Enns Brothers has been a proud John Deere dealership for more than 60 years.  We provide the equipment, expertise and technology to...

  • Certified Medical Assistant Tech 2

    1 day ago

    Brandon, Canada Tampa General Hospital Full time

    Job Description - Certified Medical Assistant Tech 2 - Radiation Oncology - Brandon (230003LQ) Job Description Certified Medical Assistant Tech 2 - Radiation Oncology - Brandon - ( 230003LQ ) Description GENERAL SUMMARY: Under general supervision of the department manager, medical staff, and nursing staff the Oncology Medical Assistant...

  • Certified Medical Assistant Tech 2

    1 day ago

    Brandon, Canada Tampa General Hospital Full time

    Job Description - Certified Medical Assistant Tech 2 - Radiation Oncology - Brandon (230003LQ) Job Description Certified Medical Assistant Tech 2 - Radiation Oncology - Brandon - ( 230003LQ ) Description GENERAL SUMMARY: Under general supervision of the department manager, medical staff, and nursing staff the Oncology Medical Assistant...

  • Certified Medical Assistant Tech 2

    1 day ago

    Brandon, Canada Tampa General Hospital Full time

    Job Description - Certified Medical Assistant Tech 2 - Radiation Oncology - Brandon (230003LQ) Job Description Certified Medical Assistant Tech 2 - Radiation Oncology - Brandon - ( 230003LQ ) Description GENERAL SUMMARY: Under general supervision of the department manager, medical staff, and nursing staff the Oncology Medical Assistant...

  • Technician

    1 week ago

    Brandon, Canada Dynacare Full time

    **POSITION TITLE**: TECHNICIAN **INTERNAL CLOSING DATE**: **November 12, 2023**: **LOCATIONS**: **Brandon LHSC**: 620 Dennis Street Brandon, Manitoba **CLASSIFICATION**: Part-Time, Permanent **DEPARTMENT**: Laboratory Health Services Centre **COMPENSATION**: As per Collective Agreement **WORKING SCHEDULE**: Wed-Fri 09:30am to 17:30pm (22.5 hours per...

  • Medical Assistant Tech 2

    7 days ago

    Brandon, Canada Tampa General Hospital Full time

    Job Description - Medical Assistant Tech 2 - Cancer Care Infusion - Brandon (240000I7) Job Description Medical Assistant Tech 2 - Cancer Care Infusion - Brandon - ( 240000I7 ) Description Under general supervision of the department manager, medical staff, and nursing staff the Oncology Medical Assistant Technician follows...

  • Medical Assistant Tech 2

    7 days ago

    Brandon, Canada Tampa General Hospital Full time

    Job Description - Medical Assistant Tech 2 - Cancer Care Infusion - Brandon (240000I7) Job Description Medical Assistant Tech 2 - Cancer Care Infusion - Brandon - ( 240000I7 ) Description Under general supervision of the department manager, medical staff, and nursing staff the Oncology Medical Assistant Technician follows...

  • Medical Assistant Tech 2

    7 days ago

    Brandon, Canada Tampa General Hospital Full time

    Job Description - Medical Assistant Tech 2 - Cancer Care Infusion - Brandon (240000I7) Job Description Medical Assistant Tech 2 - Cancer Care Infusion - Brandon - ( 240000I7 ) Description Under general supervision of the department manager, medical staff, and nursing staff the Oncology Medical Assistant Technician follows...

  • Certified Medical Assistant Tech 2

    Found in: Jooble CA O C2 - 3 days ago

    Brandon, MB, Canada Tampa General Hospital Full time

    Job Description - Certified Medical Assistant Tech 2 - Radiation Oncology - Brandon (230003LQ) Job Description Certified Medical Assistant Tech 2 - Radiation Oncology - Brandon - ( 230003LQ ) Description GENERAL SUMMARY: Under general supervision of the department manager, medical staff, and nursing staff the Oncology Medical Assistant Technician...

  • Maintenance Technician

    1 day ago

    Brandon, Canada Shape Foods, Inc. Full time

    Shape Foods, Inc. is currently looking for a **Maintenance Technician** **Who we are**: Shape Foods is a leading manufacturer of high-quality Flax products. Our 70,000 sq. foot BRC Certified production facility which is located in Brandon MB. is uniquely focused on flax seed-based Omega-3 production and development which allows us to be a leader in the...

  • Medical Assistant Tech 2

    Found in: Jooble CA O C2 - 6 days ago

    Brandon, MB, Canada Tampa General Hospital Full time

    Job Description - Medical Assistant Tech 2 - Cancer Care Infusion - Brandon (240000I7) Job Description Medical Assistant Tech 2 - Cancer Care Infusion - Brandon - ( 240000I7 ) Description Under general supervision of the department manager, medical staff, and nursing staff the Oncology Medical Assistant Technician follows policies, procedures, and...