Quality Specialist, Child and Family Services and

1 month ago

Yellowknife, Canada Government of the Northwest Territories Full time

**Department Information**:
The Department of Health and Social Services works under the direction of the Minister and Deputy Minister, in partnership with the Health and Social Services Authorities, to support the health and wellbeing of people across the NWT through planning, development, evaluation and reporting on program and service delivery.

HSS is committed to the development and provision of quality services in such a way as to make the best use of public resources, ensure the sustainability of the system, focus on client safety and best practices and promote positive health and social outcomes. HSS strives to continually improve the health and social service system to ensure best health, best care, and a better future for the people of the NWT.

**Job Information**:
The Quality Specialist is an expert on Child and Family Services (CFS) and Adoptions Services practice, quality risk management, quality improvement and quality assurance. As the Quality Specialist you will be required to provide policy direction, support, and interpretation to the three Health and Social Services Authorities (HSSAs) and decision-making support to the Manager, System Quality and Performance, and Statutory Director of CFS and Adoptions Services on the most complex of child protection and adoption matters, especially those that have significant statutory, legal, and risk related impacts. You will perform system wide CFS and Adoptions Services quality improvement and quality assurance activities to ensure safe care to children, youth, and families, including but not limited to the auditing of the CFS and Adoptions Services program across all communities and regions in the NWT.

As the Quality Specialist you would be expected to have knowledge of and/or the ability to acquire knowledge of CFS and Adoptions Services legislation, standards, procedures, directives, policies, legal requirements, and risk management requirements, knowledge of program management and continuous quality improvement processes, and knowledge of mental health disroders including additions, behavioural disorders, disabilities, and trauma related behavioural disorders.

**Typically, the above qualifications would be attained by**:
A Bachelor of Social Work Degree and three (3) years of direct experience in Child and Family Services and/or Adoptions Services.
Equivalent combinations of education and experience will be considered.

**GNWT Inquiries**:
Inquiries Only:
Department of Finance
Government of the Northwest Territories
YELLOWKNIFE CENTRE 5TH FLOOR
BOX 1320 YELLOWKNIFE NT X1A 2L9
Tel (867) 767-9154 Extension 14106
Fax (867) 873-0445

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