Manager, Agile Team Development

3 weeks ago

Metro Vancouver Regional District, Canada TransLink Full time

**Marketing Statement**:
A career at TransLink and our family of companies means working with people with a wide range of skills and perspectives, all teaming up towards a common goal: preserving and enhancing the region's world-envied quality of life. Together, we connect the region and enhance its livability by providing a sustainable transit and transportation network, embraced by our communities and people.

At TransLink we are dedicated to building a workforce that reflects the diversity of the communities in which we live. We’re committed to fostering an inclusive, equitable and accessible workplace, recognizing the unique value and skills every individual brings.

Looking for a great place to work where your contributions are valued and you can make a difference in a vibrant city? At TransLink, one of BC’s Top Employers, you'll help make Metro Vancouver a better place to live, built on transportation excellence. Put your future in motion

**Responsibilities**:
PRIMARY PURPOSE

Within the strategic framework of BTS, the Manager Agile Team Development combines technical domain knowledge with people skills to establish a workplace culture of high performing, self-managed teams. Working closely with HR, Strategic Sourcing, Product Owners and Product Managers, the Manager Agile Team Development is responsible for the strategic planning and management of staffing requirements as well as the development and nurturing of IT talents to ensure BTS teams have the most relevant, updated skillsets and capacity to continuously deliver value to our customers.

KEY ACCOUNTABILITIES
- Leads and manages a team of highly skilled IT professionals (employees and contractors) including selection, recruitment, training, coaching, development, performance management and all other people management practices.
- Works closely with HR and Strategic Sourcing to attract and recruit talented workers who fit well with the Agile culture. Participates in developing recruitment campaigns including testing new approaches in scarce technology talent acquisition.
- Creates work environments that nurture talent through diversity and a supportive culture. Coaches & enables team members by providing career development opportunities to enhance their skills and knowledge.
- Collaborates with Product Managers and Product Owners to create resource management plans and ensures Agile product teams have the skillsets and capacity to continuously deliver business value to their customers including planning for talent gaps.
- Works with the Director and Senior Manager to establish budgets for team headcounts and allocation of resources across product teams. Manages and tracks resource budgets including capital and operating.
- Supports change leaders/agents through the change management process. Prepares, coaches, and supports employees and contractors with timely communication, sharing impact of change, managing resistance, and advocating for the change initiatives.
- Leads and supports the creation and growth of communities of practice. Works closely with community members to evaluate maturity, develop strategies, and execute action items to address gaps.
- Keeps abreast of trends in technology and develops plans to acquire skills or abilities that are necessary for future growth.
- Works with Director and Senior Manager to evaluate need for new roles. Works with HR to modify or create new job descriptions as necessary.
- Works with Strategic Sourcing to build a staff augmentation model for rapid and just in time sourcing of external resources including creation of master service agreements with service providers, statement of work (SOW), development of RFQ and RFP.

**Qualifications**:
EDUCATION AND EXPERIENCE

The requirements for this job are acquired through a bachelor’s degree in business administration, computer science or a related discipline plus seven (7) years of related, demonstrated experience in people management. Strong technical knowledge or experience working in IT field is preferred to develop employees in IT department.

OTHER REQUIREMENTS
- Strong experience in Agile methodology and team management.
- Advanced interpersonal and communication skills to provide coaching and guidance to employees, establish culture of Agility.
- Advanced relationship building skills with ability to collaborate effectively with colleagues and employees to build trust.
- Strong leadership skills to motivate and inspire others to work together to improve employee satisfaction, increase productivity and reduce turnover.
- Strong decision-making skills to hire, performance manage and terminate employment.
- Strong customer-centric mindset to understand teams’ objectives and provide support.
- Strong written and oral communication skills with ability to listen, present ideas and provide coaching and guidance.
- Advanced analytical and problem-solving skills to provide inputs and resolve issues and escalations.
- Solid planning skills to develop

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