IT Technical Site Manager

3 weeks ago


Saskatoon, Canada CNH Industrial Full time

Overview:
We are currently seeking a IT Technical Site Manager at our Saskatoon locaiton.

**Responsibilities**:

- Working in a cross functional role collaborating with ICT Infrastructure, Security and other functional ICT areas in order to absorb functional business demands, translate to the technical team and deliver in a transparent way.
- Supporting and developing technology/strategies to support customer and ICT needs for the region.
- Managing one or more technology platforms that supports all ICT customers within the region.
- Managing processes for the ICT team to ensure that all ICT products and services meet or exceed committed service level agreements and customer expectations.
- Aligning with key business leaders to facilitate communications and service delivery between ICT and the business community.
- Supporting the integrated ICT environment globally helping in defining global standards.
- On call 24x7 to address both planned and unplanned ICT outages and upgrades - Reasonable expectations for work life balance.
- Communicates with CNH Internal customers from hourly staff -> Directors in a supporting role to discuss technology to enable their business or enhance productivity.
- Communicates with selected external ICT vendors to exchange information, negotiate and influence.
- Pay ranges from $79,000-$114,000 (_Actual salaries will vary and will be based on various factors, such as skill, experience and qualification for the role.)_

Qualifications:

- Bachelor’s degree in a technical discipline and 3 or more years of IT experience in a variety of IT Customer Service and Technology Management areas.
- Expertise in one or more of the following ICT technologies or disciplines with demonstrated ability and experience managing at a regional (preferred) or site level with a significant installation.
- Microsoft SCCM, Office 365 Tenant Management, Mobile Device Management, Active Directory, VDI, Antivirus, Service Desk
- Telecommunications
- PC Fleet Management / Asset Management
- Collaboration & Conference Room systems
- Executive Support Services
- Network Management

**Compensation & Benefits**: We offer competitive compensation with multiple benefit (medical/dental/vision) options to meet your individual needs. Our industry leading 401k will support you in meeting your retirement objectives. Additional benefits include: paid parental leave, life insurance, volunteer time off and much more

EEO:
Read about our company’s commitment to pay transparency by clicking this link: pay transparency notice.


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