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Coordinator, Psw Resource Team

3 months ago

London, Canada London Health Sciences Centre Full time

**Who We Are**:
London Health Sciences Centre (LHSC) is a world-class academic health sciences centre located in the southwestern Ontario city of London. Just two hours from Toronto and two hours from Detroit, London features a beautiful and walkable downtown core located on the Thames River, a vibrant culinary scene and scores of activities that highlight local arts, culture and music. As one of Canada’s largest acute-care teaching hospitals, LHSC is a world-class innovator in clinical care, research and teaching, delivering both local and regional services, including the Children’s Hospital, within a large geographic area. LHSC has a workforce of close to 15,000, dedicated to delivering the highest quality patient care while working together to shape the future of health.

Patient Access, within the Office of Capacity Management, monitors and facilitates capacity to support the flow of patients and maximize patient throughput. The Patient Access Team includes Patient Access and Flow, Nursing and PSW Resource, and Resource Staffing. Patient Access functions as a support and resource to clinical leaders with a focus on bed management across all inpatient services and the emergency departments (ED).

**Job Summary**:
The Personal Support Worker (PSW) Resource Team is a supportive service, deploying PSWs to clinical areas throughout LHSC. This team of professionals has diverse and versatile skills that enable them to support patient care as members of a collaborative care team in a variety of settings. The PSW Resource Team works closely with all clinical units to align resources equitably and to support use of the PSWs to their full scope of practice. The Coordinator will play a role in supporting the PSW Scope and Annual PSW Skills Fair Development for all PSWs in conjunction with the clinical units.

Reporting to the Manager, Resource Teams and Resource Teams Staffing, the Coordinator, PSW Resource Team is accountable for day-to-day department activities, including the management of human and material resources, day-to-day staffing and scheduling, development and support of a healthy workplace, risk and utilization measurements, and facilitation of improvement initiatives and change management, while operating within approved operational budgets and financial guidelines and controls. A major focus of the role is fostering effective working relationships and networks within the team/unit and with other teams across the organization.

This posting is currently for one opening, and may extend to include an additional opening.

**Qualifications**:
**Who You Are**
- You are self-aware of own assumptions, values, principles, strengths and limitations
- You manage and develop self while modeling qualities such as honesty, integrity, resilience, and confidence
- You engage and support others to foster development, personal goals and encourage a healthy organization
- You achieve results by strategically aligning direction, decisions, actions and evaluation with the vision, values and evidence
- You facilitate an environment of collaboration and cooperation
- You create connections, build partnerships and networks
- You demonstrate a commitment to the organizational vision, mission, values and service excellence
- You are a transformational thinker that encourages and supports innovation
- You have exceptional analytical skills that contribute to effective decision-making
- You are self-directed, courageous, and highly motivated with excellent interpersonal and effective communication skills

**What Skills Are Needed**
- Planning and executing action plans that deliver results and motivate individuals for greater performance excellence
- Values-based leadership and a proven track record for developing and sustaining healthy work environments and effective teams while leading in a performance-driven culture
- Lead and drive system transformation
- Develop self and others through teaching, coaching, mentoring and formal development processes
- Strong analytical skills that contribute to effective problem solving and decision-making

**What You Will Bring with You**
- Successful completion of a recognized baccalaureate degree program in a related field required
- Related post-graduate education preferred
- Minimum three (3) years’ experience in healthcare field preferred
- Demonstrated ability to attend work on a regular basis

**Other Information**:
London Health Sciences Centre fosters a culture of patient and staff safety whereby all employees are guided by LHSC's Mission, Vision, Values and Code of Conduct.

**Submission Requirements (**please submit in one MS Word, or PDF(preferred), document**)**:
**Cover Letter, Resume and Listing of Education, Credentials and Certifications***

Please be advised that reference checks may be conducted as part of the selection process.

Your interest in this opportunity is appreciated. Only those applicants selected for an interview will be contacted.