Field Manager

2 months ago

Burnaby, Canada Securiguard Full time

**Securiguard is currently looking for enthusiastic Field Manager to join our team**

Security Field Manager is responsible for overseeing and coordinating the activities of field staff to ensure high standards of service delivery and operational efficiency. This role involves ensuring a safe and secure environment for all staff, contractors, and visitors, as well as responding to security incidents and managing Securiguard operations. The Security Field Manager will also focus on fostering a positive team environment and maintaining effective communication with clients and management.

**The Day to Day**:

- Conducts unannounced post inspections to investigate complaints, ensure proper attendance, appearance, report keeping and vehicle operation. Conduct on-site quality assurance inspections as directed by the operations team.
- Monitor all work activities of staff members, identifying and reporting any issues that could impact service delivery.
- Conduct quality assurance checks to ensure compliance with company standards.
- Respond to security incidents, provide operational support and guidance to security officers in the field.
- Foster a positive morale within the department, promoting a team environment and inclusive culture.
- Communicate client and management expectations effectively, encouraging a team-based approach to problem-solving.
- Ensure all Security Professionals are adequately trained and prepared, utilizing employee orientation.
- Liaise with the Operations team and Acts as management's representative outside of normal business hours.
- Provides regular on-going training for security officers in post, operational and safety topics, and verbal discipline with management input and authorization.
- Ensure fleet vehicles are maintained and any deficiencies are reported and resolved.
- Handle officer inquiries and requests, liaising with management for resolution and communicating findings to staff.

**What you bring**:

- Possess Valid BC security worker license.
- Class 5 Driver's License and clean drivers abstract and claims history.
- Certified First Aid Attendant Level 2 (OFA 2) is an asset.
- Ability to provide a clean criminal background check.
- Previous experience in a supervisory role and 3 plus years of experience as a security officer/supervisor.
- Requires strong analytical and problem-solving skills to review, evaluate, recommend changes and/or develop and implement innovative programs as requirements and customer needs change.
- Demonstrated ability to plan, organize, problem solve and consistently make sound, responsible decisions.
- Computer literacy on Microsoft Office XP, Word, Tracktik, WinTeam required.
- Must have the skill and ability to conduct and/or support sensitive investigations involving company personnel, assets, and/or proprietary information.

**Employee perks we offer**:

- Award winning corporate culture -2021 winners of Canada's Most Admired Culture
- Team Building events
- Extended Health and Dental Benefits.
- Employee Assistance Program through TELUS Babylon
- Telemedical access to doctors, therapists, and dietitians
- Robust corporate discount program including Porkopolis and discounted cineplex movie tickets, and discounted Annual Grouse Mountain passe.

**Who we are**:
At Securiguard we believe in living and acting by our values: R.E.A.C.H.

Respect - Empathy - Accountability - Courtesy &
- Honesty

We're in the business of making people feel safe. We have proven expertise in deploying security and safety personnel in a variety of industries including Corporate, Retail, Property Management, Industrial, Aviation, Marine, Government, Educational, and Industrial/Resource Projects, and have the largest and highest accredited K-9 detection and screening division in Canada.

With the ability to service clients across Canada including major centers, small towns, and remote locations by air, land, or sea, our team of 4000+ strong security and safety professionals provide people with a feeling of safety by offering a comprehensive selection of security services and solutions.

We believe that diversity enables the company to grow towards a better future. By creating an environment which is inclusive and provides equal opportunity for all, ideas are generated which help to solve the problems of a changing and increasingly complex world. Our mission, vision, and values enabled us to be the 2021 winners of Canada's Most Admired Corporate Culture and a finalist of the 2021 Canadian HR Awards' Excellence in Diversity & Inclusion category.

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