Production Coordinator

2 months ago


Guelph, Canada Labelink Products Full time

Job description includes but not limited to the following:

- Plan, co-ordinate, and control the operational and administrative activities of this business unit. Create a valuable link between customer and the company in understanding their product requirement and contributing to customer satisfaction.
- The Production Co-ordinator co-ordinate orders from data entry to following-through to scheduling, pre-press and shipping, quotations to customers, along with invoicing and credit card processing of COD customers.
- Receive calls from customers and provide responses and solutions to general and specific inquiries.
- Respond to customer, product and order inquiries from the sales representative and also provides updated information on customer issues.
- Obtain and or verify pricing/estimates independently and/or as necessary prior to confirming with customers or sales representative, to aid in the assurance that the business is profitable.
- Enter orders into Labeltraxx and maintain and update all activities right through to shipment of the job. Ensure data within (Labeltraxx) is up to date in relation to customer/supplier and product information.
- Review customer purchase orders and cross references with the estimates to ensure pricing and components are correct.
- Plans for and purchases material for on-time delivery to the customer.
- Manage customers by resolving concerns and if necessary, escalate to management and/or the sales representative if required.
- Learns and become knowledgeable on the quality management system.
- Perform any other operations-related work assignments as requested by management or the sales representative.
- Follow estimates inbox and prepare estimates on sales/customer requests.
- Maintain BOM for plant supplies and issue POs to suppliers as required.

**QUALITY**:

- Comply with all job specific quality operating procedures necessary for ensuring accuracy in processing and entering orders.

Pay: From $17.20 per hour

Expected hours: 40 per week

**Benefits**:

- Casual dress
- Disability insurance
- Flexible schedule
- Tuition reimbursement

Schedule:

- Monday to Friday

Work Location: Hybrid remote in Guelph, ON N1K 1E4



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