Claims Agent

2 weeks ago


Edmonton, Canada Metro Supply Chain Full time

JOIN OUR TEAM

Metro Supply Chain (MTH) is a strategic supply chain solutions partner for some of the world’s fastest growing and most recognizable organizations. We advance our customers’ business through innovative, real-world solutions within a culture that supports our communities, protects our environment, and enables our team to thrive. Managing 14 million square feet in 98 sites across North America and Europe with a team of 6,000, it is the largest privately-owned supply chain solutions company based in Canada.

Reporting to the Claims Manager, the job holder has the mandate to collect complaints and claims - goods and / or property.

**RESPONSIBILITIES**:

- Investigation / analysis of damages and interests
- Responds to customer questions within the framework of their knowledge
- Listening, analyzing, and diagnosing the nature of the problems
- Support and take responsibility for resolving customer issues at the first point of contact within their role
- Ensure customer satisfaction
- Thoroughness in clerical manual tasks
- Is committed to maintaining harmonious relationships with customers and the internal team
- Ability to solve practical problems using several tangible variables in situations where current standards are limited.
- Other related tasks

**EDUCATION**:

- College diploma or equivalent experience.

**EXPERIENCE**:

- Experience in the insurance industry (complaints and claims)
- Claims assessment
- Customer service
- Good ability to argue and reason in litigation.

**CORE COMPETENCIES**:

- Customer Centricity
- Fully Bi-lingual (English & French)
- Fostering Culture
- Collaboration
- Problem Solving & Decision Making
- Managing Through Change
- Developing Self & Others
- Planning & Results Orientation
- Communication
- Always Improving Mindset
- Business & Financial Savvy

Why Join Us
- Work in an environment where safety is our first priority
- The opportunity to build a career with a growing company
- Medical, dental, and vision coverage for you and your family
- Life and disability insurance
- Wellness programs to support your family’s well-being
- A Retirement Savings Program with a company match
- Company team wear allowance
- Employee Appreciation Day
- Company sponsored social events
- Community volunteering

Should you require accommodation for a special ability or need during the recruitment process, please reach out to a member of our Human Resources Team.



  • Edmonton, Canada Metro Supply Chain Full time

    Reporting to the Claims Manager, the job holder has the mandate to collect complaints and claims - goods and / or property. **RESPONSIBILITIES**: - Investigation / analysis of damages and interests - Responds to customer questions within the framework of their knowledge - Listening, analyzing, and diagnosing the nature of the problems - Support and take...


  • Edmonton, Alberta, Canada Kyle Houston - Agent for Desjardins Insurance Full time

    Benefits:Bonus based on performanceCompetitive salaryDental insuranceHealth insuranceSigning bonus We are a leading insurance and financial services firm for Desjardins Insurance with two locations in Edmonton. If you are outgoing, motivated, and customer focused, then we look forward to connecting about an exciting career.Responsibilities:Develop leads...


  • Edmonton, Alberta, Canada Kyle Houston - Agent for Desjardins Insurance Full time

    Benefits:Bonus based on performanceDental insuranceHealth insurancePaid time offWe are a leading insurance and financial services firm for Desjardins Insurance with two locations in Edmonton. If you are outgoing, motivated, and customer focused, then we look forward to connecting about an exciting career.Responsibilities:Manage an experienced Customer...

  • Land Agent

    3 days ago


    Edmonton, Canada ATCO Group Full time

    **Division: Land - Natural Gas** **Location: Edmonton, AB** **Position Summary**: - Always there. Anywhere. _That’s us! We are committed to delivering inspired solutions for a better world. We care about our communities, we care about each other, and we care about showing up for those who need us. We value and encourage different perspectives and we...


  • Edmonton, Canada Radisson Hotel and Convention Centre Full time

    The Radisson Hotel and Convention Centre Edmonton is looking for a Full time Front Desk Agent. At our hotel guests feel that we are their home away from their home because of our staff are **friendly, empathetic and are willing to go the extra mile for our guests**. **Main duties and responsibilities includes but not limited to**: - Register arriving...

  • Front Desk Agent

    1 week ago


    Edmonton, Canada BVR Investments Ltd Full time

    Education: Secondary (high) school graduation certificate - Experience: Experience an asset **Tasks**: - Register arriving guests and assign rooms - Resolve complaints and claims - Process group arrivals and departures - Take, cancel and change room reservations - Provide information on hotel facilities and services - Process guests' departures, calculate...

  • insurance sales agent

    2 weeks ago


    Edmonton, Canada Voyage Financial Services Inc. Full time

    Education: Secondary (high) school graduation certificateExperience: Will trainTasksEnsure appropriate forms, medical examinations and other policy requirements are completedMonitor insurance claims and respond to clients' enquiriesProvide information concerning group and individual insurance packages, the range of risk coverage, benefits paid and other...

  • insurance sales agent

    2 weeks ago


    Edmonton, Canada Voyage Financial Services Inc. Full time

    Education: Expérience: EducationSecondary (high) school graduation certificateTasksEnsure appropriate forms, medical examinations and other policy requirements are completedMonitor insurance claims and respond to clients' enquiriesProvide information concerning group and individual insurance packages, the range of risk coverage, benefits paid and other...

  • Front Desk Agent

    2 weeks ago


    Edmonton, Canada Super 8 Edmonton South Full time

    Education: Secondary (high) school graduation certificate - Experience: Experience an asset **Tasks**: - Register arriving guests and assign rooms - Process group arrivals and departures - Take, cancel and change room reservations - Provide information on hotel facilities and services - Investigate and resolve complaints and claims - Process guests'...

  • Front Desk Agent

    7 days ago


    Edmonton, Canada ANYTIMEFITENSS CENTURYPARK Full time

    Education: Secondary (high) school graduation certificate - Experience: 1 year to less than 2 years **Tasks**: - Provide general information about points of interest in the area - Investigate and resolve complaints and claims - Balance cash and complete balance sheets, cash reports and related forms - Follow emergency and safety procedures - Clerical duties...

  • insurance sales agent

    2 weeks ago


    Edmonton, Canada MITT INSURANCE BROKERS LTD. Full time

    Education: Secondary (high) school graduation certificateExperience: Experience an assetWork settingVarious locationsTasksEnsure appropriate forms, medical examinations and other policy requirements are completedMonitor insurance claims and respond to clients' enquiriesProvide customer serviceProvide information concerning group and individual insurance...

  • insurance sales agent

    2 weeks ago


    Edmonton, Canada MITT INSURANCE BROKERS LTD. Full time

    Education: Expérience: EducationSecondary (high) school graduation certificateWork settingVarious locationsTasksEnsure appropriate forms, medical examinations and other policy requirements are completedMonitor insurance claims and respond to clients' enquiriesProvide customer serviceProvide information concerning group and individual insurance packages, the...

  • front desk agent

    3 weeks ago


    Edmonton, Canada BVR Investments Ltd Full time

    Education: Secondary (high) school graduation certificateExperience: Experience an assetTasksRegister arriving guests and assign roomsResolve complaints and claims Process group arrivals and departuresTake, cancel and change room reservationsProvide information on hotel facilities and servicesProcess guests' departures, calculate charges and receive...

  • front desk agent

    2 weeks ago


    Edmonton, Canada BVR Investments Ltd Full time

    Education: Expérience: EducationSecondary (high) school graduation certificateTasksRegister arriving guests and assign roomsResolve complaints and claims Process group arrivals and departuresTake, cancel and change room reservationsProvide information on hotel facilities and servicesProcess guests' departures, calculate charges and receive paymentsMaintain...

  • front desk agent

    3 weeks ago


    Edmonton, Canada Super 8 Edmonton South Full time

    Education: Expérience: EducationSecondary (high) school graduation certificateTasksRegister arriving guests and assign roomsProcess group arrivals and departuresTake, cancel and change room reservationsProvide information on hotel facilities and servicesInvestigate and resolve complaints and claimsProcess guests' departures, calculate charges and receive...

  • front desk agent

    3 weeks ago


    Edmonton, Canada Super 8 Edmonton South Full time

    Education: Secondary (high) school graduation certificateExperience: Experience an assetTasksRegister arriving guests and assign roomsProcess group arrivals and departuresTake, cancel and change room reservationsProvide information on hotel facilities and servicesInvestigate and resolve complaints and claimsProcess guests' departures, calculate charges and...

  • front desk agent

    4 weeks ago


    Edmonton, Canada ANYTIMEFITENSS CENTURYPARK Full time

    Education: Secondary (high) school graduation certificateExperience: 1 year to less than 2 yearsTasksProvide general information about points of interest in the areaInvestigate and resolve complaints and claimsBalance cash and complete balance sheets, cash reports and related formsFollow emergency and safety proceduresClerical duties (i.e. faxing, filing,...

  • front desk agent

    2 weeks ago


    Edmonton, Canada ANYTIMEFITENSS CENTURYPARK Full time

    Education: Expérience: EducationSecondary (high) school graduation certificateTasksProvide general information about points of interest in the areaInvestigate and resolve complaints and claimsBalance cash and complete balance sheets, cash reports and related formsFollow emergency and safety proceduresClerical duties (i.e. faxing, filing, photocopying)Answer...

  • Front Desk Agent

    4 weeks ago


    Edmonton, Canada J&D Lodge Motel (77) LTD Full time

    Work Term: Casual - Work Language: English - Hours: 36 to 80 hours bi-weekly - Education: Secondary (high) school graduation certificate - Experience: Will train - or equivalent experience **Work setting**: - Hospitality industry - Hotel, motel, resort **Tasks**: - Register arriving guests and assign rooms - Process group arrivals and departures - Take,...

  • Supervisor, Land

    2 weeks ago


    Edmonton, Canada ATCO Full time

    Position: Supervisor, Land  Division: Land, Natural Gas Division Location: Edmonton, AB Position Summary: Always there. Anywhere. That’s us! We are committed to delivering inspired solutions for a better world. We care about our communities, we care about each other, and we care about showing up for those who need us. We value and encourage...