Settlement Counsellor

4 weeks ago

Mississauga, Canada Indus Community Services Full time

**Job Position**:Settlement Counsellor - 2SLGBQT+ Communities
**Department**:Newcomer Services
**Status**:Full-Time - 35 hours per week
**Location**:Mississauga, with local travel
**Compensation**:25.88 per hour plus benefits

Indus Community Services is an accredited, not-for-profit community benefit organization that has served local communities for over three decades. We are a registered charity, supported by our donors and by all three levels of government. Through our professional staff, we are a leader in the provision of culturally responsive services to newcomers, families, women & seniors.

**Vision**: To be leaders in building strong and inclusive communities.

**Mission**: We are a community benefit organization focused on building resilient and healthy communities by offering person-centered, anti-oppressive programs and services.

**Position Summary**:
Under the guidance of the Manager - Settlement Programs, the incumbent will provide settlement services to newcomers with a focus on 2SLGBTQ+ communities in Peel. The incumbent shall support newcomers’ settlement needs including providing mental health support, advocacy, counselling, through appropriate workshops, and one-on-one support. This role will also support 2SLGBTQ+ capacity building in the region’s settlement services sector and greater community.

**Responsibilities and Duties**: _(but not limited to)_
- Provide information, referral, orientation and counselling services to meet the social, health and cultural needs of 2SLGBTQ+ newcomer; such as accessing healthcare, housing, education, legal and social services with a focus on building a safer space for individuals.
- Facilitate appropriate referrals and access to services in the 2SLGBTQ+ community.
- Plan and facilitate 2SLGBTQ+ educational workshops to build capacity of the sector.
- Develop and setup a safe space/drop-in center specifically designed to meet the needs of 2SLGBTQ+ persons.
- Plan and implement a variety of social activities for 2SLGBTQ+ newcomers to foster peer to peer connections and reduce isolation.
- Develop collaborative partnerships with community agencies to offer peer support volunteer training to 2SLGBTQ+ newcomers. Document needs and gaps in services for 2SLGBTQ+ newcomer communities.
- Input information into appropriate databases, document and maintain accurate and up-to-date records of service delivery and case files.
- Complete all required statistical and narrative reports.
- Participate in staff and team meetings, and professional development opportunities as required.
- Perform other duties as assigned.

**Qualifications and Skills**:

- We strongly encourage those with lived experience as a refugee/newcomer and a member of the 2SLGBTQ+ communities to apply.
- Post-secondary education in Social Work, Social Service Work, Sociology, Human Services, with previous work experience in settlement services and crisis counselling or relevant work and lived experience.
- Demonstrated sensitivity and sincere interest in meeting the needs of 2SLGBTQ+ newcomers
- Demonstrated experience in the client-centered case management service delivery approach.
- Solid interpersonal, problem-solving, decision-making, analytical and research skills.
- Strong attention to detail and flexible to deal with changing demands of the job.
- Ability to maintain confidential records and documentation, in addition to writing objective and descriptive contact notes.
- Demonstrated verbal & written English communication skills.
- Computer proficiency in Windows Office Suite and the internet and experience using a database system.
- Ability to work flexible hours including evening and weekends and from a variety of identified locations.
- Ability to work in a culturally diverse environment and a strong understanding of inclusive and equitable service delivery.
- Valid Driver’s License with own transportation is a must.
- It is a condition of employment that employees provide proof that they are fully vaccinated against COVID-19 prior to the start date of employment. Applicants who have appropriate written proof of a medical reason, or a reason pursuant to the Ontario Human Rights Code, for not being fully vaccinated against COVID-19 may provide such documentation to the Human Resources department. Such situations will be considered on a case-by-case basis in compliance with Indus' legal obligations.

**Job Types**: Full-time, Permanent

**Salary**: $25.88 per hour

**Benefits**:

- Dental care
- Extended health care
- RRSP match
- Vision care

Schedule:

- Monday to Friday

Work Location: In person

Application deadline: 2023-08-03

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