Program Manager
1 month ago
**Program Manager**
**About HIEC**
HIEC is an innovative not-for-profit social enterprise that focuses on partnership, mentorship and workforce development in Ontario. With over 30 years of experience as an active community-focused organization, HIEC’s goal is to enhance career education and inspire youth to make informed career decisions.
**Why Us?**
At HIEC, our goal is to make a positive impact in the career journeys of others, and this also applies to our own internal team We offer a team environment that encourages innovative ideas and an entrepreneurial spirit. We foster a culture of inclusion and belonging so everyone feels valued, respected, and heard. Simply put as possible, we care about our employees (have a look for yourself)
This role also offers:
- Competitive salary (we included the details)
- Comprehensive company paid for benefits after 3 months
- Mental Health Supports (Calm App Subscription, Better Help Sessions)
- 2 Weeks Vacation + a Holiday ShutDown
- Hybrid Work Model
- PD/Career Development Opportunities
**Position Description**
This role will help with the implementation of new and/or existing programs, for example, the launch of career coaching for Grade 9 and 10 students in all Ontario publicly funded secondary schools and students in other publicly funded educational settings
**Job Responsibilities and Key Accountabilities**
- Create project plans and critical paths, executing project components, and keeping senior leadership informed of project progress and deliverables
- Lead the conceptualization, design, and implementation of new and existing programs, ensuring alignment with the organization’s strategic goals, community needs, and funding requirements
- Collaborate with senior leadership to align programs with the strategic vision of the organization, contributing to long-term planning
- Collaborate closely with internal teams and external partners to identify program priorities and develop innovative approaches that maximize impact
- Pilot and scale programs, managing every stage from inception to completion while maintaining flexibility to adapt and refine initiatives based on real-time data and feedback
- Ensure program operations comply with funding requirements, reporting protocols, and contractual obligations
- Develop and manage systems for tracking program performance, assessing outcomes, and preparing detailed reports for senior leadership and funders
- Identify opportunities for improving program efficiency, scalability, and community impact through data-driven insights and feedback
- Develop and implement knowledge transfer strategies and write a variety of communication and information dissemination documents
- Build and sustain relationships with key stakeholders, including government agencies, employer groups, school boards, and policymakers, to leverage resources, secure buy-in, and enhance program reach
- Serve as a representative of the organization in networking events, funding meetings, and collaborative initiatives
- Facilitate cross-sector partnerships to extend the reach of programs and ensure long-term sustainability
- Develop and implement robust systems for program monitoring and evaluation, setting key performance indicators (KPIs) and outcome metrics to measure program success
- Stay informed of emerging best practices in the sector and incorporate them into program design and delivery
- Actively seek feedback from participants, community members, and stakeholders to improve program delivery and impact continuously
- Enhance understanding and alignment of different programs within the organization among team members
- Participate in recruitment, onboarding, and training of new staff members; contribute to
- Plan and host, when needed, project-related events, roundtables, and meetings
- Provide leadership and direction to staff who are part of the program delivery team
**Qualifications to Succeed**:
- Bachelor’s degree in social sciences, Public Administration, Community Development, Nonprofit Management, or a related field is required; equivalent job experience will be taken into consideration
- Project Management Certification (PMP) is a strong asset
- Certified Career Development Practitioner (CCDP) Certification is an asset
- Minimum of 5-7 years of progressive experience in program management, preferably within the nonprofit or public sector, with demonstrated experience managing government-funded programs
- Experience managing programs with a career/education focus is a strong asset
- Bilingualism is a strong asset
- Experience with project management software; experience implementing project management software within an organization
- Strong proficiency in Microsoft Office, InDesign, web management, and databases
- Knowledge of or interest in the skilled trades sector is an asset
**Key Competencies**:
- Self-starter with a passion for education and career development
- Strong leadership abilities with the ability to guide an
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