Clinical Care Coordinator

1 week ago


Quebec City, Canada Air Liquide Full time

At VitalAire we believe in patient-centered care and innovation. We’re on a mission to help transform healthcare for the better. From advancement and digitization of our tools, products, and systems, to forging meaningful relationships with our patients. VitalAire is Canada’s leading provider of sleep apnea tests, treatments and home oxygen services. We partner closely with the healthcare community to deliver an exceptional patient experience that supports health, wellness and collaborative medicine. Ready to be part of this global family of companies making a difference in the quality of life for patients around the world?

**How will you CONTRIBUTE and GROW?**:
VitalAire Canada is the Canadian home healthcare subsidiary of Air Liquide, the world leader in gases, medical technologies and services for Industry and Healthcare. VitalAire empowers patients who have sleep apnea require home oxygen therapy through ongoing respiratory support and compliance.
VitalAire is currently recruiting a highly energetic and motivated Clinical Care Coordinator for our Saint-Jerome, QC, location.

The Clinical Care Coordinator provides support in the branch as it pertains to oxygen, PAP, and related therapeutics and diagnostics.
- Provides service to customers by providing general information and directs inquiries to appropriate staff members.
- Provides information/demonstrations to prospective clients.
- Assist with sales and maintenance of respiratory products, services, and inventory..
- Creates walk-in appointments for therapeutics and books follow-up appointments
- Provides assistance and answers questions for clients regarding funding programs and insurance requirements.
- Assists staff with the completion of necessary administrative functions and documentations.
- Assists in the management of equipment, devices, and internal assets.
- Supports co-workers and other departments by adhering to all financial operations processes.
- Maintains client confidence, privacy and protects company operations by keeping information confidential.
- Contribute to a safe work environment by following and encouraging safety protocols.
- Improves the operation of the branch by participating in quality improvement activities.

**_________**:
**Are you a MATCH?**:

- College Certificate/Diploma or Equivalent
- Computer literate in Microsoft Office and Google Suite, with strong data entry skills.
- Able to work flexible hours
- 1-2 years of experience in a Call Center or in Office Administration
- Bilingualism is an asset - English/French

**Why work for VitalAire?**
- Work/life integration: We encourage life outside of work
- Inclusive workplace: Bring your whole self to work as you learn and grow
- Growth opportunities: Upward mobility, career progression, and tuition reimbursement. Be part of a group of companies that are present in a total of 78 countries with approximately 64,500 total employees and serves more than 3.8 million total customers and patients.
- Meaningful work: Be a part of a journey that makes a difference in many lives
- Awesome team: Teamwork and connection power our business
- Global collaboration: Collaborate near and far by being part of a global leader
- Strong culture of safety: We weave safety and wellness into all that we do
- Additional information

**Our Differences make our Performance
**At Air Liquide, we are committed to build a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.



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