Customer Service Representative

2 weeks ago


Mississauga, Canada Chief Medical Supplies Ltd. (Calgary) Full time

**Duties**:

- Provide exceptional customer service by answering incoming calls, responding to customer inquiries, and resolving customer issues in a professional and timely manner.
- Maintain accurate and detailed records of customer interactions and transactions.
- Assist customers with product information, pricing, and availability.
- Process orders, returns, and exchanges accurately and efficiently.
- Collaborate with other departments to ensure customer satisfaction.

**Requirements**:

- Bilingual in English and French.
- Previous experience in a customer service role is preferred.
- Strong phone etiquette and communication skills.
- Secondary (high) school graduation certificate.
- Ability to effectively communicate in multiple languages is a bonus.
- Proficient in data entry and computer skills.
- Excellent problem-solving abilities and attention to detail.
- Ability to work in a fast-paced environment while maintaining a positive attitude.
- Flexibility to work various shifts, including evenings, weekends, and holidays.

Chief Medical Supplies, a growing pharmaceutical manufacturing company, is currently looking for an **bilingual Customer Service Representative** to assist with administrative support and customer service. We offer the following benefits: Bonus, disability benefits, medical benefits, dental benefits, group insurance benefits, life insurance benefits, vision care benefits. Join our team as a Customer Service Representative.

**Job Types**: Full-time, Permanent

Pay: From $18.00 per hour

Expected hours: 35 per week

**Benefits**:

- Casual dress
- Company events
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
- Vision care

Schedule:

- Day shift
- Monday to Friday

**Education**:

- Secondary School (preferred)

**Experience**:

- Customer service: 1 year (preferred)

**Language**:

- English and French (required)

Work Location: In person

Expected start date: 2024-05-01



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