Product Operations Manager

2 weeks ago

Ottawa, Canada Assent Full time

Company Description

Assent is the supply chain sustainability management solution for the world’s most responsible, sustainability-focused complex manufacturers. The #1 business risk for complex manufacturers is hidden. Most supply chains were never built with sustainability in mind, and most manufacturers do not have deep visibility into their supply chain risks while outsourcing the majority of their production. Shaped by regulatory experts, customers and suppliers, Assent is the foundation manufacturers need for cross-enterprise sustainability. At Assent, your work will help bring transparency, sustainability, and fairness to the global community.

We’re one of the fastest-growing technology companies - from $5 million to $50 million ARR in under five years As the global leader in supply chain data management, we provide transparency into the supply chains of some of the world's largest and most successful companies, including 75 percent of Fortune 500 companies. In our most recent funding round, we raised $350 Million USD in funding led by Vista Equity Partners. This funding will allow us to continue to scale with purpose, and add exceptional talent to our already remarkable team.

**Job Description**:
The Product Operations Manager is an individual contributor, reporting to the Director, Product Operations and has a wide range of responsibilities, all of which promote operational excellence within Assent’s Product teams. The Product Operations Manager will be a key member of the team, becoming a ‘trusted advisor’ to the Product organization and will act as a liaison between the team and Assent, driving cross-functional alignment, designing and implementing programs to scale efficiencies, improving collaboration and streamline communication. This role will support cohesion and enable the Product teams to be more productive through the orchestration of people, processes, tools, and information while aligning efforts with Assent’s broader objectives.

Additionally, the Product Operations Manager will require extensive collaboration and alignment with key stakeholders across Assent to design and implement programs to scale efficiencies and improve collaboration and communication.

The role will be responsible for one or more key domains including Product Enablement, Product Operational Excellence & Product Engagement & Collaboration.

The Product Operations team is quickly evolving and requires someone who can be flexible, learns quickly, leads by bringing structure to ambiguous situations, and gets buy-in from stakeholders.

**Key Requirements and Responsibilities**
- Identify and implement process improvements for the product delivery and launch processes across the product teams, customer teams, product marketing and other key stakeholder teams based on best practices and industry trends aligned to Product Operations objectives;
- In consultation with Assent’s Employee Experience and Learning & Development team, develop, coordinate and continuously evolve the Product’s organizations’ onboarding, learning and development initiatives;
- Continuously improve and challenge existing ways of working, actively championing new ways of processes, tools, and ways of doing things that will drive the most value;
- Partner with product leaders to understand product teams needs and design ways to drive operational excellence;
- Engage with teams outside of Product such as Customer Success, Professional Services, Product Marketing and others to gather their requirements for Product-owned systems, tools, and data;
- Elicit, analyze, and validate the business needs of stakeholders to establish scope, success metrics and outcomes for the implementation of new processes, and programs;
- Gather and analyze various data points to facilitate decision-making and help prioritize high impact and high value solutions to the Product organization;
- Review and analyze the effectiveness and efficiency of existing processes that involve the Product team and develop strategies for future enhancements;
- Develop standard templates to promote consistency and uniformity among the product team for recurring documentation requirements;
- Implement change management best practices to ensure company wide understanding and adoption of product processes;
- Be familiar with corporate security policies and follow the guidance set out by processes and procedures of Assent Compliance.

**Qualifications**:
We strongly value your talent, energy and passion. It will also be valuable to Assent if you have the following qualifications,
- 5+ years of experience in similar role at a SaaS company;
- University, College and/or Post Graduate Certificate in a related field;
- PMP, Six Sigma or Certified Scrum Master specialized certificate would be highly valued;
- Knowledge of Aha, JIRA, Pendo and other common Product and Office productivity tools;
Key Attributes:

- Superb interpersonal skills;
- Strong collaboration skills;
- Effecti

  • Operational Product Manager

    1 week ago

    Ottawa, Canada Ericsson Full time

    **About this opportunity !**: BNEW EUHW Operational Product Manager (OPM) is the main Ericsson HW interface between the Market areas, Customer Units and R&D. A key role is to maintain customers’ trust in the quality of the ERS HW product portfolio and get a wide understanding of the product portfolio and quality performance in the customer’s network, as...

  • Manager, Product

    4 weeks ago

    Ottawa, Canada Canada Post Full time

    Job Description The Manager, Product manages designated Canada Post products and/or solutions and ensures the corporation’s capability to provide these products/solutions to specification and for their performance against strategic, corporate and operating goals. Job Responsibilities Below are the main job requirements and responsibilities...

  • Operations Manager

    4 weeks ago

    Ottawa, Canada Saint Gobain Full time

    **The Role** We are looking for an Operations manager with a passion for positive business impact. This is a great chance to join a Top Employer and contribute to our growth and the opportunity to make an impact with our purpose which is Making the World a Better Home! **What’s the job?** In complete alignment with the Company's Vision, Mission...

  • Operations Manager

    4 weeks ago

    Ottawa, Canada Saint-Gobain Full time

    We are looking for an Operations manager with a passion for positive business impact. This is a great chance to join a Top Employer and contribute to our growth and the opportunity to make an impact with our purpose which is Making the World a Better Home! **What’s the job?** In complete alignment with the Company's Vision, Mission Statement and Values...

  • Production Manager

    3 weeks ago

    Ottawa, Canada Marler & Associates Search Full time

    Working Title: Production Manager Reports to:Director of Operations The Production Manager is responsible for overseeing the safe operation of the manufacturing facility. This hands-on position will be accountable for the timely and efficient production and shipment of high-quality products. Responsibilities Assures the efficient operation of all...

  • Production Line Operator

    4 weeks ago

    Ottawa, Canada Dustbane Products Limited Full time

    **Essential Duties**: The position of Line Operator for the chemical division executes the production plan, as communicated by the Production Supervisor, in a safe and efficient manner, and produces a high-quality product. **Responsibilities**: - Participate in the execution of the chemical production plan in any of the areas listed below as defined and...

  • Production Line Operator

    4 days ago

    Ottawa, Canada Dustbane Products Limited Full time

    **Essential Duties**: The position of Line Operator for the chemical division executes the production plan, as communicated by the Production Supervisor, in a safe and efficient manner, and produces a high-quality product. **Responsibilities**: - Participate in the execution of the chemical production plan in any of the areas listed below as defined and...

  • Production Manager

    1 week ago

    Ottawa, Canada Canadian Bank Note Company, Limited Full time

    A well-designed travel document is incredibly secure and allows for efficient processing through a modern border management system. It’s also a symbol of national pride for its citizens and establishes a bond of trust between the nation issuing the travel document and those reading it. We boast a proven track record in addressing document security threats...

  • Product Manager

    4 weeks ago

    Ottawa, Canada Thales DIS Canada Inc. Full time

    Location: Ottawa, Canada Thales people architect identity management and data protection solutions at the heart of digital security. Business and governments rely on us to bring trust to the billons of digital interactions they have with people. Our technologies and services help banks exchange funds, people cross borders, energy become smarter and much...

  • Security Guard

    5 days ago

    Ottawa, Canada Kamp Operations Full time

    Kamp Operations is hiring responsible and reliable licensed security guards and experienced event staff in Ottawa, Kanata and surrounding areas. Kamp Operations has provided security and event management services for concerts, festivals, bars, restaurants and sporting events for 12 years throughout the National Capital Region. As we mainly work in events,...

  • IT Product Delivery Operations Analyst

    7 days ago

    Ottawa, Canada House of Commons (Canada) Chambre des communes (Canada) Full time

    **Company Description** The House of Commons Administration delivers outstanding services to Members of Parliament and their employees in support of parliamentary democracy. Our success is made possible by our talented and dedicated workforce. We value diversity in all its forms and recognize that everyone has valuable contributions to make and the potential...

  • Commercial Operations Specialist

    1 day ago

    Ottawa, Canada Ross Video Full time

    Why Work at Ross Video? We have a great group of people working together to create and deliver cutting edge products that look amazing and are easy to use. We go all out so that our customers can have the best possible experience and achieve quality results. With a product focus, continual learning, results driven processes, and creative thinking, we...

  • Operations Manager

    4 weeks ago

    Ottawa, Canada Purple Potties and Environmental Services Inc. Full time

    Purple Potties is one of Ottawa's fastest-growing portable washroom providers. We are quickly expanding services around the greater Ottawa Area and will are looking for an experienced operations Manager to assist with day-to-day operational planning and execution. **Operations Manager** Roles and Responsibilities **OVERVIEW**: Operations Managers **oversee...

  • Product Manager

    3 weeks ago

    Ottawa, Canada Solink Full time

    **Product Manager** A job at Solink means working with an amazing team and tackling one of the biggest data problems out there. We are venture backed and focus on continuous execution to delight our customers. We have a creative and collaborative work environment, and all of our employees have meaningful equity in the company. **_ A bit about the role...

  • Manager, Product Support

    3 days ago

    Ottawa, Canada General Dynamics Missions Systems-Canada Full time

    Project/Program Overview: We are currently looking for a Product Suppport Manager to join our Manufacturing team in Ottawa. Reporting to the Senior Director of Manufacturing Operations and Quality, you will lead the growth of Product Support as a business entity within Canada and worldwide. You will manage a team of Product Support Officers and Repair &...

  • IT Product Delivery Operations Senior Analyst

    2 weeks ago

    Ottawa, Canada Parliament of Canada Full time

    Job Description The House of Commons Digital Services and Real Property is currently looking to staff the IT Product Delivery Operations Senior Analyst and IT Product Delivery Operations Principal Analyst positions. The Digital Workplace Products and Services Division is pivotal in the maintenance and stability of IT product delivery and operations. The...

  • Product Manager

    2 weeks ago

    Ottawa, Canada Solink Full time

    Product Manager A job at Solink means working with an amazing team and tackling one of the biggest data problems out there. We are venture-backed and focus on continuous execution to delight our customers. We have a creative and collaborative work environment, and all of our employees have meaningful equity in the company. - A bit about the role _ We are...

  • Assistant Product Manager

    3 days ago

    Ottawa, Canada Canada Post - Postes Canada Full time

    Job Requisition Id: 180123 Business Function: Product Primary City: Ottawa Province: Ontario Employment Type: Full-Time Employment Status: Permanent Language Requirement: English Essential Employee Class and Level: CPMGA01 Number of Vacancies 1 Job Closing Date (MM/DD/YYYY): 04/30/2024 Participates in managing products and services to ensure that each...

  • Production Manager

    3 weeks ago

    Ottawa, ON, Canada Marler & Associates Search Full time

    Working Title: Production Manager Reports to:Director of Operations The Production Manager is responsible for overseeing the safe operation of the manufacturing facility. This hands-on position will be accountable for the timely and efficient production and shipment of high-quality products. Responsibilities Assures the efficient operation of all...

  • Operations Manager

    5 days ago

    Ottawa, Canada Rockcliffe Flying Club (1961) Full time

    Note that salary will be assessed based on experience. 1-Provide exemplary customer service to all individuals by demonstrating a willingness to be attentive, understanding, responsive, fair, courteous and respectful, and to actively participate in maintaining a positive customer service environment. Assists management in covering and running shifts 2-...