Security Installation Technician

7 months ago

Metro Vancouver Regional District, Canada Johnson Controls Full time

| WD30187115

**Build your best future with the Johnson Controls team**

As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. Join a winning team that enables you to build your best future Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience focused on supporting their physical, financial, and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard - your next great opportunity is just a few clicks away

**What we offer**:

- Competitive salary
- Paid vacation/holidays/sick time
- Comprehensive benefits package including 401K, pension, medical, dental, and vision care
- On the job/cross training opportunities
- Encouraging and collaborative team environment
- Dedication to safety through our Zero Harm policy

**What you will do**:
Perform service and new installation commissioning activities on access control, CCTV, intrusion alarm and intercom systems.

**How you will do it**:

- Supervise and inspect the installation of equipment to meet customer expectations and manufacturer specifications.
- Field coordination and communication, system programming, commissioning, AHJ testing and training on new system installations
- Evaluate and diagnose equipment that requires servicing as well as troubleshooting potential field wiring problems
- Provide specific solutions and recommendations to customers on the most efficient and cost-effective method in restoring a specific system back to normal condition
- Manage assigned Electronic Systems service calls in regard to field labour hours estimated
- Customer satisfaction through coordination, response to customer requests and problems
- Prepare reports on daily activities
- May be required to work overtime
- Read and understand complicated blueprints, diagrams, schematics, submittals, software/system programs, and operation/product manuals
- Capable of working in cramped workspaces such as ducts, crawl spaces, above ceilings, etc.
- Must adhere to all JCI safety policies and procedures
- Complete mileage and monthly vehicle reports in a timely manner

**What we look for**:

- 2-5 years’ experience with installation and service of access control, CCTV, intrusion, and intercom systems or accredited security installation course completed.
- Minimum high school/trade school graduate
- 2-year Associate degree in a technical field involving electronics or computers preferred
- Demonstrated working knowledge of electricity and electronics
- Demonstrated aptitude for troubleshooting systems and performing necessary repairs
- Security experience with various access control, CCTV, and Intrusion systems
- Ability to effectively work independently
- Demonstrated high level of customer service
- Able to carry and move equipment/tools weighing up to 40 pounds
- Comfortable working in an environment that may involve climbing ladders and scaffoldings with equipment, upwards to forty (40) feet
- Working knowledge of personal computers (Windows 2000, XP, Windows 7) and Microsoft's suite of Office software
- Working knowledge of IT network systems
- Ability to use hand and power tools and test equipment such as multi-meters, oscilloscopes, digital analyzers, battery analyzers, frequency meters, decibel meters and communication devices as required
- Excellent verbal and written communication skills
- Ability to read and understand complex building architectural, mechanical, and electrical documents, as well as project plans, specifications, schedules, and equipment installation/operation/troubleshooting manual.

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