Unit Operational Support Worker

4 weeks ago


Penetanguishene, Canada Waypoint Centre for Mental Health Care Full time

POSITION TITLEUnit Operations Support WorkerSHIFT TYPERotating days, evenings, nights, weekends, & holidaysDEPT/PROGRAMEmergency and Security ServicesJOB CLASSOperational Support WorkerEMPLOYMENT TYPEFull-TimeRATE OF PAY$27.95-$31.58 per hourWORK SCHEDULE37.5 hours weeklyEMPLOYEE GROUPOPSEUPOSTING TYPEOpenPOSTING DATEJune 12, 2024HYBRID ELIGIBLENoNUMBERMultiple OpportunitiesThe Manager of Emergency and Security Services is currently seeking full-time Unit Operational Support Workers. The purpose of this dynamic position is to reduce confinement and enhance the quality of life for our patient population. This position serves as the crucial link between the patients, the clinical team, and the security/emergency services departments, with the primary goal of contributing to a more therapeutic and inclusive environment

Seeking housing or accommodation? Ask about our Housing for Healthcare Program

**KEY ACCOUNTABILITIES**:

- Assist with the coordination and facilitation of activities, and strategies to reduce patient confinement on the unit and on the program.
- Escort patients outside the unit or building for walks, courtyard time, and other supervised activities to promote integration and reduce isolation.
- Facilitate the logistics of on-unit activities such as: hairdressing, groups, courtyard, dining room.
- Provide direction, oversight, training, and awareness related to security and emergency policies and procedures to staff and patients.
- Serve as the communication liaison between the program unit and the emergency and security services department.
- Support and facilitate unit-wide or building-wide mock code exercises to ensure readiness and compliance.
- Support all emergency code situations including planned interventions, as applicable.
- Assist with patient admissions, discharges, and leave of absence processes to ensure readiness and compliance.
- Provide on-unit auditing of key cores, environmental integrity and other safety equipment.
- Provide relief coverage for the Forensic Security Office in extenuating circumstances

**REQUIREMENTS/QUALIFICATIONS**:

- Province of Ontario Security Licence
- Valid G Class Ontario Driver’s License
- Completion of Incident Management Systems 100 (Emergency Management Ontario)
- Completion of the IAHSS Basic Training preferred and/or Mandatory completion after hire
- College Level Security or Law Enforcement Diploma and/or 2 years of recent Hospital Security Experience preferred
- Additional specialized security training and certification in healthcare/mental health care setting preferred
- Demonstrated knowledge of safety and security principles and practices
- Demonstrated interpersonal, analytical, customer service and organizational skills
- Proven written and verbal communication skills
- Proven ability to adapt readily to change
- Models and promotes core ethical practice, Waypoint Values, and reflects an optimistic and positive attitude
- Preference for proficiency in French/English language
- You must meet the requirements of our COVID-19 Immunization Policy by providing proof of full vaccination, or a request and receipt of an accommodation under the Ontario Human Rights Code, including a medical exemption.
- Preference for proficiency in French/English language skills.

**HOW DO I APPLY?**

on June 22, 2024 quoting Job ID WC24-196. Attach your cover letter and resume detailing why you are interested in this opportunity and how you meet the qualifications and key accountabilities specified.



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