Parts Consultant

7 months ago

Stratford, Canada Stratford Subaru Full time

**_Are you ready to t_**_ake the first step towards an exciting career in _**_the automotive industry with a dealership_**_ committed to your success_**_? _**_UpAuto_**_ _**_Group is looking for a_**_ Parts Consultant_**_ at Stratford Subaru in_**_ Stratford Ontario _**__**
- As a Parts Advisor, you will play a crucial role in ensuring the smooth operation of the parts department. You will be responsible for assisting customers in identifying and ordering the right automotive parts and accessories for their vehicles. Additionally, you will need to maintain accurate inventory records, manage stock levels, and collaborate with technicians to ensure timely and efficient repairs.

If you are a fast learner, a detail oriented team player, and have the ability to stay organized in a high stress environment, then this is the role for you

**Job Duties**:
- Efficiently help customers select parts and provide internal and external customers (retail and shop) with high quality service-
- Answer telephone calls, provide price quotes any other information needed-
- Take orders for parts by telephone, technician counter, retail counter and wholesale accounts-
- Constant and consistent follow up on current orders and back orders-
- Keeping paperwork accurately maintained-
- Receive payments from retail customers-
- Handle customer concerns immediately and according to the dealerships guidelines.-
- Stock items by unpacking, arranging, and placing items in bins and on shelves; adjusting inventory system and assuring all safety risks-
- Being a team player by assisting other co-workers with daily tasks and duties as needed-
- Other duties as assigned by the Parts Manager-
- At least 1 year of Automotive Parts experience-
- No previous experience necessary.-
- Experience using a DMS - PBS in particular is an asset-
- Excellent interpersonal skills with an upbeat and engaging attitude-
- Strong verbal communication and writing skills-
- Organized with a strong attention to detail-
- Ability to follow set and standard procedures-
- Excellent time management skills and the ability to multi-task-
- Flexible and open to change; take on special tasks as needed-
- Ability to work independently and take self-initiative-
- Basic computer skills and a comfort with learning new software and systems-
- Must have a full drivers licence and clean drivers abstract-
- Strong knowledge of automotive parts and technical/mechanical repairs**Why Work for**
**UpAuto**
**Group**:
- A competitive benefits and compensation plan.-
- A leadership team that believes personal growth, mentorship, ongoing training and support.-
- UpAuto is a purpose-built business that focuses on driving growth and performance improvement at each dealership to benefit all stakeholders.-
- A culture of inclusivity where every individual's unique perspective is valued and respected.-
- We embrace a customer-centric culture, where every decision and action is guided by our commitment to providing exceptional service.- UpAuto_
- Group is committed to providing equal employment opportunities to all individuals, regardless of their race, color, religion, sex, gender identity, sexual orientation, national origin, disability, age, or any other characteristic protected by applicable law. We value diversity and believe that a diverse workforce enhances our ability to innovate, serve our customers, and create a more inclusive and dynamic workplace._
- We strive to create a work environment that promotes fairness, equity, and respect for all employees and applicants. Our commitment to equal opportunity employment is reflected in every aspect of our employment practices, including recruitment, hiring, training, promotion, compensation, benefits, and disciplinary actions._

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