Customer Experience Associate

3 weeks ago

Saskatoon, Canada TD Bank Full time

403169BR

Retail Banking - Customer Service

Saskatoon, SK

March 16, 2023

Company Overview

Department Overview

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long
- lasting relationships with our customers. By understanding their needs and providing personalized financial solutions, our purpose is to help our customers and small businesses achieve their financial goals.

We are looking for brand champions, relationship builders, and leading professionals with an understanding of market and economic trends that can build legendary customer experiences.

Join TD Canada Trust and think like a customer, act like an owner, innovate with purpose and execute with an impact.

**Job Description**:
In this role, you will:

- Process financial transactions like deposits, withdrawals and bill payments as per standardized operating procedures, industry regulations and TD’s Code of Conduct and Ethics
- Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters
- Respond and resolve customers’ concerns using standard procedures and escalating non-standard activities, as necessary
- Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner
- Connect personally with customers to advise them appropriately and clearly on banking solutions and processes
- Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development
- Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities
- Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

**Requirements**:

- High School Diploma with over 1 year of relevant experience
- Undergraduate degree or equivalent is an asset
- Strong administration, organizational, planning and time management skills to work in a fast-paced environment
- Hands on knowledge of using MS Office (Word, Excel and Outlook) and internet
- A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities
- A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner

Hours

15

Inclusiveness

At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. If you require an accommodation for the recruitment/interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.

  • Cashier / Customer Experience Associate

    5 days ago

    Saskatoon, Saskatchewan, Canada Walmart Canada Full time

    What you'll do...Our Customer Experience associates interact with every single one of our customers, acting as the warm smile and the helping hand that we pride ourselves on being. It is up to our incredible team to present Walmart's values to everyone who walks through our doors.We have many opportunities in our Customer Experience teams,...

  • Cashier / Customer Experience Associate

    5 days ago

    Saskatoon, Saskatchewan, Canada Walmart Canada Full time

    What you'll do...Our Customer Experience associates interact with every single one of our customers, acting as the warm smile and the helping hand that we pride ourselves on being. It is up to our incredible team to present Walmart's values to everyone who walks through our doors.We have many opportunities in our Customer Experience teams,...

  • Cashier / Customer Experience Associate

    4 days ago

    Saskatoon, Saskatchewan, Canada Walmart Canada Full time

    What you'll do...Our Customer Experience associates interact with every single one of our customers, acting as the warm smile and the helping hand that we pride ourselves on being. It is up to our incredible team to present Walmart's values to everyone who walks through our doors.We have many opportunities in our Customer Experience teams,...

  • Customer Experience Salesfloor Associate

    1 week ago

    Saskatoon, Canada Walmart Canada Full time

    **Position Summary... **:To provide customer service by maintaining a stocked and zoned salesfloor and offering assistance to meet the customer’s shopping needs. This will be accomplished by assisting at the Front End as required and maintaining and recovering merchandise all in a safe and clean environment. This Associate will function as part of a team...

  • Customer Experience Associate

    11 minutes ago

    Saskatoon, Canada Scotiabank Full time

    Requisition ID: 200421 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **About the role**: As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial...

  • Customer Experience Associate

    1 month ago

    Saskatoon, Canada TD Bank Full time

    407266BR Retail Banking - Customer Service Saskatoon, SK April 25, 2023 Company Overview Department Overview At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long - lasting relationships with our customers. By understanding their needs and providing personalized financial solutions, our purpose is to help our customers...

  • Customer Experience Manager

    1 day ago

    Saskatoon, Canada Indigo Books & Music Full time

    Company Description Dedicated to telling stories and creating experiences, Indigo is always looking for bright, energetic and customer-focused people who can help bring our exciting mission to life in one of our more than 150 Indigo, Indigospirit, Chapters and Coles stores across Canada. We offer a variety of exciting opportunities at our retail stores,...

  • Customer Experience Associate

    4 days ago

    Saskatoon, Canada TD Bank Full time

    Customer Experience Associate - Future Opportunities page is loaded Customer Experience Associate - Future Opportunities Apply remote type On Site locations Saskatoon, Saskatchewan time type Part time posted on Posted 25 Days Ago job requisition id R_1341668 Work Location:Saskatoon, Saskatchewan, CanadaHours:15Line...

  • Customer Experience Associate

    4 days ago

    Saskatoon, Canada TD Bank Full time

    Customer Experience Associate - Future Opportunities page is loaded Customer Experience Associate - Future Opportunities Apply remote type On Site locations Saskatoon, Saskatchewan time type Part time posted on Posted 25 Days Ago job requisition id R_1341668 Work Location:Saskatoon, Saskatchewan, CanadaHours:15Line...

  • Customer Experience Associate

    4 days ago

    Saskatoon, Canada TD Bank Full time

    Customer Experience Associate - Future Opportunities page is loaded Customer Experience Associate - Future Opportunities Apply remote type On Site locations Saskatoon, Saskatchewan time type Part time posted on Posted 25 Days Ago job requisition id R_1341668 Work Location:Saskatoon, Saskatchewan, CanadaHours:15Line...

  • Customer Experience Manager- Full Time

    2 days ago

    Saskatoon, Canada The Home Depot Canada Full time

    **Customer Experience Manager** Customer Experience Managers (CXM) are members of the store leadership and management team, overseeing execution of store standards across the entire store, including customer service, department readiness, and operational process. CXMs manage all activities required to ensure a safe opening and closing process. They coach...

  • Account Manager

    4 weeks ago

    Saskatoon, Canada Epiroc Customer Center Full time

    _**Account Manager -URE**_ **JOB SUMMARY**: The role of Account Manager Underground Equipment is an excellent opportunity to develop and grow business prospects for Epiroc’s underground equipment and associated products in Western Canada. Based out of Saskatoon, this exciting position will be responsible for taking our underground mining business to the...

  • Customer Support Associate

    1 day ago

    Saskatoon, Canada Central Alberta Co-Op Full time

    Federated Co-operatives Limited (FCL) is hiring a Customer Support Associate on a permanent basis within our Energy Sales & Marketing team. This position is a hybrid opportunity based out of our Saskatoon, SK office, offering $21.19-$29.35 an hour, depending on experience. Are you an enthusiastic customer-focused professional who strives to provide a...

  • Customer Service Associate

    4 days ago

    Saskatoon, Canada Savers Full time

    Description Position at Value Village Job Title: Customer Service Associate Who we are: As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply...

  • Customer Experience Professional I

    1 month ago

    Saskatoon, Canada Imperial Dade Full time

    Imperial Dade Canada, leading national distributor, has a job open in Calgary, Edmonton, Saskatoon, Regina and Winnipeg. The role of a Customer Experience Professional (CXP) is to deliver a smooth, connected and consistent customer experience. A customer experience professional is responsible for interacting with customers across all channels and platforms,...

  • Customer Experience Associate

    23 hours ago

    Saskatoon, Canada Scotiabank Full time

       Requisition ID: 200377Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. About the roleAs a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.Our...

  • Customer Experience Associate

    22 hours ago

    Saskatoon, Canada Scotiabank Full time

       Requisition ID: 200421Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. About the roleAs a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.Our...

  • Customer Experience Associate

    2 hours ago

    Saskatoon, Canada Scotiabank Full time

       Requisition ID: 200473Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. About the roleAs a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.Our...

  • OMNI Customer Fulfillment Associate

    1 month ago

    Saskatoon, Saskatchewan, Canada Walmart Canada Full time

    Position Summary...Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great way to develop your skills in the retail industry. An OMNI Customer Fulfillment Associate picks, packs and dispenses online orders ensuring high-quality standard and accuracy while adhering to strict safety and food hygiene standards to achieve customer...

  • OMNI Customer Fulfillment Associate

    3 weeks ago

    Saskatoon, Saskatchewan, Canada Walmart Canada Full time

    Position Summary...Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great way to develop your skills in the retail industry. An OMNI Customer Fulfillment Associate picks, packs and dispenses online orders ensuring high-quality standard and accuracy while adhering to strict safety and food hygiene standards to achieve customer...