Patient Safety Specialist

4 months ago

Newmarket, Canada Southlake Regional Health Centre Full time

**Company Bio**
- Southlake is building healthy communities through outstanding care, innovative partnerships, and amazing people. We deliver a wide range of healthcare services to the communities of northern York Region and southern Simcoe County. Our advanced regional programs include Cancer Care and Cardiac Care and serve a broader population across the northern GTA and into Simcoe-Muskoka._
- Our team of nearly 6,000 staff, physicians, volunteers, students and Patient and Family Advisors are committed to creating an environment where the best experiences happen. As a recognition of our commitment to quality and patient safety, we have received the highest distinction of Exemplary Standing from Accreditation Canada._

**Job Summary**

**Qualifications**
- College of Nurses of Ontario member and in good standing.
- Bachelor's degree in Nursing, Master’s degree preferred.
- A minimum 7 years' experience in healthcare
- Expertise in Quality Improvement and/or Patient Safety
- Working knowledge in Quality Improvement methodologies including the use of QI tools (e.g., process mapping/flow diagrams, cause, and effect diagrams, pareto charts, affinity diagrams, tree diagrams, 5S, FMEA, etc.) and the IHI Model for Improvement
- Data measurement and analysis pertaining to quality and patient safety highly preferred
- Expertise in patient safety principles and standards
- Proficient in interpretation of clinical documentation
- Excellent analytical, critical thinking, problem solving, negotiation and conflict resolution skills
- Strong interpersonal, investigative, teaching and facilitation skills
- Confident, flexible, service orientated and capable of managing multiple, competing priorities.
- Superior communication skills demonstrated in verbal, written and presentation capacity
- A leader who is able to establish credibility with all levels of the organization, challenging the status quo and being a catalyst for positive change.
- Very strong attention to detail and process orientation
- High level of integrity, trust and creditability
- Demonstrated ability to work independently and with multidisciplinary teams
- Excellent proficiency in Visio, MS Office: Word, Excel, MS Project, and PowerPoint
- Knowledge of incident management reporting systems (rL Datix) is an asset
- Collaborate with clinical programs to implement recommendations that improve patient and staff safety by completing safety reviews, investigating safety incidents, analyzing data, identifying trends, and implementing recommendations.
- and ability to assist with quality improvement planning process, monitor quality indicators and other quality initiatives/action plans, and report in collaboration with clinical program teams
- Offer training and builds capacity for physicians and clinical staff to enhance their understanding of Quality Improvement initiatives within the healthcare system as it relates to their department/portfolio.
- Supports and facilitates ongoing readiness and preparedness for Accreditation, prepares updates, presentations and status reports on Accreditation
- Assist and coach others on the development of Accreditation action plans, how to interpret and standards and address gaps
- Participate in development of department's annual goals & objectives
- Build trust with staff and peers through excellence, respect, integrity, and compassion.
- Be a champion for patient safety and quality improvement
- Demonstrated excellence in communication, both written and verbal
- Demonstrated problem assessment skills
- Demonstrated commitment to customer service and teamwork
- Demonstrated individual leadership skills
- Commitment to providing an exceptional experience for patients and families as well as other members of the healthcare team within a challenging and exciting health care environment.
- Demonstrated commitment to, and understanding of the principles of diversity, equity and inclusion
- Models behaviour that is aligned with the values of Southlake Regional Health Centre.
- Always with compassion
- Power of many
- Serve with purpose
- Every voice matters

**Closing Statement**

At Southlake, we are committed to fostering an inclusive and accessible environment. We are dedicated to building a workforce that reflects the diversity of the community in which we live and serve, including those with disabilities. Southlake is committed to providing accommodations in all parts of the hiring process. If you require an accommodation, we will work with you to meet your needs.

It is the responsibility of all Southlake employees to work in a safe manner and promote health and safety in the workplace.

  • Risk and Safety Specialist

    1 month ago

    Newmarket, Canada Southlake Regional Health Centre Full time

    **Company Bio** - Southlake is building healthy communities through outstanding care, innovative partnerships, and amazing people. We deliver a wide range of healthcare services to the communities of northern York Region and southern Simcoe County. Our advanced regional programs include Cancer Care and Cardiac Care and serve a broader population across the...

  • Patient Services Specialist

    4 hours ago

    Newmarket, Canada FYidoctors Full time

    **FYidoctors** is seeking a Patient Services Specialist on a Casual basis at our practice in Newmarket. The Patient Services Specialist will be responsible for for aiding our present staff with office administrative duties such as scanning medical records. This team member will work a schedule of 20-25 hours per week, Mondays through Saturdays ***About...

  • Healthcare Professional

    2 days ago

    Newmarket, Ontario, Canada Njoyn Full time

    About Southlake Regional Health CentreSouthlake Regional Health Centre is a leading healthcare provider in northern York Region and southern Simcoe County. Our mission is to deliver exceptional care and services to the community, driven by our commitment to quality, patient safety, and innovation.About the RoleWe are seeking a highly skilled Registered Nurse...

  • Patient Services Specialist

    7 months ago

    Newmarket, Canada FYidoctors Full time

    **FYidoctors** is seeking a **Full Time** Patient Services Specialist on a Permanent basis at our practice in **Newmarket, ON.** The Patient Services Specialist will be responsible for greeting patients, handling appointment paperwork, and assisting with eyewear retail. This team member will work a schedule of 30 - 40 hours per week, Mondays through...

  • Nurse Practitioner

    1 day ago

    Newmarket, Ontario, Canada Njoyn Full time

    Southlake Regional Health Centre is a leading healthcare provider in northern York Region and southern Simcoe County. We are seeking a skilled Registered Practical Nurse to join our team as a Nurse Practitioner - Patient Care Specialist.About the RoleThis exciting opportunity will see you working collaboratively with our healthcare team to provide...

  • Healthcare Professional

    1 day ago

    Newmarket, Ontario, Canada Njoyn Full time

    About This RoleWe are seeking a dedicated and compassionate Healthcare Professional to join our dynamic team as a Patient Care Specialist. In this role, you will have the opportunity to make a meaningful impact on the lives of our patients and their families.About the JobAs a Patient Care Specialist, you will be responsible for providing high-quality patient...

  • Advanced Patient Care Specialist

    4 days ago

    Newmarket, Ontario, Canada Njoyn Full time

    About NjoynNjoyn is a dynamic and patient-focused healthcare organization committed to delivering exceptional care to our diverse acute medical patient population.Job OverviewWe are seeking a highly motivated Advanced Patient Care Specialist to join our interdisciplinary team. As a key member of our healthcare team, you will be responsible for providing...

  • Patient Services Specialist

    6 months ago

    Newmarket, Canada FYidoctors Full time

    If you are committed to helping your patients look and feel their best and are looking for your next role, we'd love to hear from you. Come and join us at our clinic in Newmarket as our newest Patient Services Specialist and help us make an impact on the lives of our patients every day. **Why You Should Join Us**: We at FYidoctors put our patient's...

  • Patient Access and Flow Operations Specialist

    2 days ago

    Newmarket, Ontario, Canada Njoyn Full time

    Job Summary:The Patient Access and Flow Operations Specialist plays a critical role in facilitating efficient patient flow throughout the hospital. This involves ensuring timely completion of clinical tasks, such as test results, imaging, patient transfers, admissions, and discharges. The specialist coordinates with departments to expedite processes, working...

  • Advanced Patient Care Specialist

    4 days ago

    Newmarket, Ontario, Canada Njoyn Full time

    Company Overview: Southlake Regional Health Centre is a leading healthcare provider, committed to delivering exceptional patient care and fostering a collaborative work environment. Our team of dedicated professionals shares a passion for excellence and innovation in the delivery of healthcare services.Salary: The salary range for this role is estimated to...

  • Nurse Care Coordinator

    1 day ago

    Newmarket, Ontario, Canada Njoyn Full time

    Southlake Regional Health Centre is a leading healthcare provider in the northern GTA and Simcoe-Muskoka region.About SouthlakeWe are committed to delivering high-quality care and services to our patients, families, and communities. Our team of over 6,000 staff, physicians, volunteers, students, and Patient and Family Advisors work together to create an...

  • Patient Flow Specialist

    4 days ago

    Newmarket, Ontario, Canada Njoyn Full time

    The Patient Flow Specialist - High Quality Care Coordinator plays a pivotal role in ensuring seamless and efficient patient care within the Surgical Continuum.This individual supports, promotes, and maintains high-quality, cost-effective patient care through rigorous analysis, review, and evaluation of clinical practices.Responsibilities include daily review...

  • Clinical Care Specialist

    4 days ago

    Newmarket, Ontario, Canada Njoyn Full time

    New regular part-time and full-time employees hired into this role will be eligible for a bonus incentive payment of up to $4000.00, payable at established intervals over the course of 2 years of continuous active employment.The Clinical Care Specialist plays a vital role in modeling clinical excellence and adhering to the core competencies of the practice...

  • Healthcare Quality Improvement Specialist

    1 day ago

    Newmarket, Ontario, Canada Njoyn Full time

    Southlake Regional Health Centre is seeking a Quality Improvement Specialist to join our team in Southlake, Canada. As a leader in quality and patient safety, we are committed to delivering exceptional care to our patients and communities.About Us:We deliver a wide range of healthcare services to northern York Region and southern Simcoe County.We have...

  • Registered Practical Nurse

    4 days ago

    Newmarket, Ontario, Canada Njoyn Full time

    About the RoleWe are seeking a highly skilled Registered Practical Nurse (RPN) to join our team as a Patient Care Specialist at Southlake Regional Health Centre.This is a challenging and exciting opportunity for an RPN who is passionate about delivering exceptional patient care and working collaboratively with healthcare professionals to provide...

  • Contractor Safety Specialist

    6 days ago

    Newmarket, Canada York Region Full time

    **Job Description**: **POSITION PURPOSE**: Reporting to the Lead, Workplace, Health, Safety, is responsible for administering the contractor safety policy and programs; providing occupational health and safety expertise to the Region’s Project Managers; monitoring and ensuring that Contractors establish and maintain a safe and healthy workplace and comply...

  • Patient Care Specialist

    3 months ago

    Newmarket, Ontario, Canada beBee Professionals Full time $50,000 - $70,000

    We are seeking a compassionate Registered Practical Nurse (RPN) to join our healthcare team in Newmarket, Canada. In this role, you will provide quality nursing care to patients in various settings.Key Responsibilities:Assess patients' needs and develop individualized care plans.Administer medications and treatments as prescribed by physicians.Monitor...

  • Information Access and Privacy Specialist

    1 month ago

    Newmarket, Canada Southlake Regional Health Centre Full time

    **Company Bio** - Southlake is building healthy communities through outstanding care, innovative partnerships, and amazing people. We deliver a wide range of healthcare services to the communities of northern York Region and southern Simcoe County. Our advanced regional programs include Cancer Care and Cardiac Care and serve a broader population across the...

  • Volunteer Specialist

    7 months ago

    Newmarket, Canada Southlake Regional Health Centre Full time

    **Company Bio** - Southlake is building healthy communities through outstanding care, innovative partnerships, and amazing people. We deliver a wide range of healthcare services to the communities of northern York Region and southern Simcoe County. Our advanced regional programs include Cancer Care and Cardiac Care and serve a broader population across the...

  • Patient Access Associate Level 1

    7 months ago

    Newmarket, Canada Southlake Regional Health Centre Full time

    Company Bio Southlake is building healthy communities through outstanding care, innovative partnerships, and amazing people. We deliver a wide range of healthcare services to the communities of northern York Region and southern Simcoe County. Our advanced regional programs include Cancer Care and Cardiac Care and serve a broader population across the...