Verifications Specialist

5 months ago

Quebec City, Canada Sterling Check Full time

We have great people here and are looking for more. Come join us - you will love it

As a Bilingual (French/English) Verifications Specialist you will conduct reference interviews, employment verifications and education verifications on behalf of our clients. This is a great way to get exposure to the pre-employment screening aspect of HR

More about the job:

- Conduct reference interviews on behalf of clients
- Make and be available to receive calls for references and/or verifications
- Provide client care and respond to inquiries
- Verify employment claims and cross check information while identifying discrepancies
- Proofread and edit reports
- Deliver results to client via online system
- Contact schools and employers to verify education and employment claims
- Assist other team members on behalf of clients
- Other related duties as may be assigned from time to time

This Is What We're Looking For:

- Excellent communication skills (French and English) both verbally and written
- Ability to represent organization in a positive and professional manner
- Superior time management skills and strong attention to detail
- Experience in handling sensitive material
- Strong desire to succeed and be able to work independently and as part of a team
- Excellent organizational skills
- Strong ability to navigate through operating systems, internet and software easily
- Customer service experience
- Minimum typing speed of 35WPM
- Some work experience required.
- Certificate or Diploma in an academic discipline or other related discipline; or an equivalent combination of education, training and experience. A Criminology Degree is an asset.

........................................

En tant que Spécialiste en Vérifications Bilingue, vous effectuerez des entrevues de références et des confirmations de scolarité et d’emploi pour le compte de nos clients.

Responsabilités:

- Effectuer des entrevues de références pour le compte des clients
- Faire et recevoir des appels de vérification
- Aider les clients et répondre à leurs questions
- Vérifier les emplois déclarés ; comparer les informations pour relever les incohérences
- Relire et réviser les rapports
- Envoyer le résultat aux clients sur la plateforme en ligne
- Contacter les établissements scolaires et les employeurs pour vérifier les études et les antécédents professionnels
- Aider les autres membres de l’équipe au nom des clients
- Autres tâches connexes, à la demande

Compétences requises:

- Maîtrise du français et de l’anglais
- Excellentes aptitudes de communication, à l’écrit comme à l’oral
- Capacité de représenter l’entreprise avec positivité et professionnalisme
- Compétences supérieures en gestion du temps et souci du détail
- Expérience en matière de traitement de documents confidentiels
- Soif de réussite et aptitude pour le travail indépendant et le travail d’équipe
- Excellent sens de l’organisation
- Capacité de naviguer sur l’Internet et d’utiliser des systèmes d’exploitation et des logiciels sans difficulté
- Expérience en matière de service à la clientèle
- Vitesse de frappe d’au moins 35 mots par minute
- Certificat ou diplôme en ressources humaines ou autre discipline connexe ; ou combinaison équivalente d’études, de formation et d’expérience. Un diplôme en criminologie est un atout.
- Follow us:_
- Equal Employment Opportunities at Sterling_
- Disclaimer_
- This job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job._

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