Marketing Specialist, Fundraising

7 months ago

Toronto, Canada Make-a-Wish Full time

**Marketing Specialist, Fundraising**

**"The best prescription I've ever given is a wish."**
- Dr. Jeremy Friedman, Associate Paediatrician-in-Chief, SickKids Hospital & Medical Advisor for Make-A-Wish® Canada
- **What is Your Biggest Wish?**

Is it to be part of an organization that is child-focused, values employee experience and is an inspiring workplace? **If so, Make-A-Wish is for you**

Make-A-Wish® Canada creates life-changing wishes for children with critical illnesses. We are on a quest to bring every eligible child's wish to life because a wish is an integral part of a child's treatment journey. Research shows children who have wishes granted can build the physical and emotional strength they need to fight a critical illness.

**“It’s been wonderful to have this wish to look forward to... It’s wonderful to see [Rowan] with something that brings him pure joy after all he’s been through and missed out on”**
- Melissa, mom to wish kid Rowan (age 5, leukemia), who wished for an indoor jungle gym.
- **What's In It For You?**
- Meaningful opportunities to make an impact and change the lives of children with critical illnesses within your community and across Canada
- A collaborative team environment where you feel valued and inspired
- An attractive compensation package, including a fully paid Benefits package, RRSP & Wish paid hours
- Annual vacation starting at three weeks & additional paid leaves
- Work/life balance and flexibility
- Hybrid working environment
- Employee Wellness Program
- Corporate discounts
- Continuous learning, development and internal training opportunities
- Fun employee activities, contests, and more

Make-A-Wish® Canada is committed to fostering a culture that aims to change lives while offering a rewarding employment experience where your contributions make a true difference every day

**MISSION, VISION AND VALUES**

Our** mission** is, together, we create life-changing wishes for children with critical illness.

Supported by our** vision** to grant the wish of every eligible child.

Our **values** are Child-Focused, Integrity, Impact, Innovation, and Community.
- **Where You Come In**

We are looking for a** **Marketing Specialist**, **Fundraising** to join our team at Make-A-Wish Canada. This role will be responsible for the development, coordination and implementation of a wide range of fundraising activities. This position will support the Signature Fundraising portfolio (50%) by providing support throughout the participant journey (creative materials, stewardship, scripting), supporting the team with the daily management of P2P platforms, including page builds, maintenance, reporting, tracking and creative support. The position will also be responsible for supporting the national Giving programs - One Time Giving (25%) and Monthly Giving (25%), by assisting in the development and implementation of communications plans for direct mail and donor stewardship.

This role can be based out of **any of our offices in **Ontario (Ottawa, London, Toronto, Pickering), Quebec (Quebec City, Montreal), or the Maritimes (Dartmouth, Charlottetown, Saint John)**, and is a **full-time, permanent, hybrid **position.
- **What You Will Do**

**Signature Fundraising Program***
- Collaborates with internal departments to assist with development or coordination of signature fundraising program materials (i.e. media scripts, social images, wish stories, marketing assets, sponsorship grids, etc.)
- Provides general administrative support as needed including meeting coordination, copy editing, meeting minutes, tracking follow-ups, updating critical paths, etc.
- Help support custom and standard event fundraising pages within Donor Drive or Crowd Change
- Manage fundraising programs from training, participant support and requests and tracking.
- Work with the field team on training, build questions and support relating to P2P activity
- Triage and manage the peer-to-peer mailbox - tracking all requests/workload
- Enters and tracks all P2P requests for transparency of workload and SLA commitment

**One Time Giving**
- Direct mail support. Participate in the creative process by maintaining production schedule, liaison with DM print vendor, campaign production
- Assist with Symbolic Giving program by maintaining sales report, quality control of platform and developing creative assets.
- Help to support the MAWC In Memory program as required.

**Monthly Giving**
- Supports the development and implementation of a national mass marketing donor stewardship and communications plan with the goal of improving retention and overall donor satisfaction to maximize the lifetime value of donors.
- Leads all operational requirements associated with monthly giving & stewardship campaigns including the Arrears Recovery Process.
- Supports in the creation and optimization of CRM reporting and tracking.
- Processing of invoices and tracking expenses to support the budget tracking process.
- **What Y

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