Renovation Specialist

2 weeks ago

Victoria, Canada Boardwalk Full time

Boardwalk provides Canadians with a quality, comfortable, home living experience. We offer rental apartments and townhouses that come in a wide breadth of shapes, sizes and sets of amenities. We operate 33,000 units across Alberta, British Columbia, Ontario, Saskatchewan, and Quebec.

Boardwalk recognizes our Associates as our most valuable asset. We are proud to provide competitive wages, profit-sharing, and amazing benefits like flexible group medical and dental, fitness reimbursement, training and development, group RRSP matching, rental discounts, and more

**Responsibilities**:

- Ensure the health, comfort and safety of our Customers
- Ensure daily communication with all site Associates
- Address Customer Requests for Maintenance (CRFM’s) within 72 hours.
- Fix it right the first time
- Vacant suite maintenance, renovations and touch ups as per established quality standards
- General common area and building maintenance
- Coordinate inspections of turnover suites with Customer Service Representatives
- Ensure proper cleaning and maintenance of equipment
- Preventative Maintenance inspections and reporting
- Ensure contractors arrive as per scheduled timelines and complete their work as per the conditions of contract
- Snow removal as required
- Touch-up painting in common areas as required
- Ensure proper and accurate inventory management
- Snow and ice removal, sanding and salting, completion of snow and ice removal logs
- Lawns; cut, trimmed, watered, edged, and free of weeds
- Ensure all trees, hedges, and flowerbeds are free of weeds and trimmed and dead trees are removed
- Removal of flower beds and shrubs that are unsightly or not possible to maintain effectively
- Parking lots: sweep, wash, lines and keep all catch basins clear of foreign debris
- Fences: repaired and/or stained as necessary
- Building exterior: eves cleared, siding, lights working, signage clean and visible
- Spring clean-up: hazard line painting, irrigation start-up, power washing, planting, filling potholes, etc. as determined by the spring landscaping plan
- Fall clean-up: leaf removal, close off (blow out) irrigation; winterize gardens and beds, trees trimmed, etc.
- Provide training on the proper operation and maintenance of all landscaping equipment, specifically Bobcats and heavy equipment (tractors, sweepers, small and large bobcats)
- If applicable, ability to operate the Bobcat and also perform regular maintenance and tune-ups to the bobcat and attachments
- Perform on call emergency maintenance according to schedule provided by Leader
- Complete all required administration for the position on a tablet
- Complete other tasks as assigned by the Leader

**Experience and Educational Requirements**:

- 2-3 years renovation experience, some landscaping experience preferred
- Mold Remediation and Asbestos Abatement certifications preferred

**Technical Requirements**:

- Working knowledge of English language both verbal and written
- Familiarity with computer tablets a must
- Should be proficient in 60% of all the below skills:

- Drywall - Framing installation/repair, drywall installation/repair
- Tiles - Tub surround and backsplash installation/repair
- Painting and finishes - cleaning, sanding, priming, painting, textured surfaces
- Countertops - all areas of repair, replace countertops
- Floors - replace subfloor, laminate/carpet/tile repair and/or replace, baseboard installation/repair
- Doors/Windows/cabinets - repair/replace closet doors, interior doors and frames, exterior doors and frames, repair/replace window coverings/locks/hardware, passage/lockset installation/repair, cabinets repair/replace
- Plumbing - basic plumbing, installation and repair of toilets, sinks, faucets, valves, replace dip tube on hot water heater, solder pipes, run power auger to clear blocked lines
- Electrical - installation and troubleshooting of light fixtures, switches and receptacles
- The following skills would be considered an asset:

- Basic Boiler/Heating - change canister filter, familiar with all gauges, shut offs, chemical testing, taps, piping, zone valves,
- Furnace - oil motor, change belt, replace thermocouple, replace thermostat,
- Locks - all aspects of repair/replace, rekey and mastering weiser, taymor, schlage
- Appliance repair/installation

**Non-Technical Requirements**:

- Strong commitment to providing excellent customer service
- Ability to fix the problem correctly the first time
- Dedicated to building better communities for all our Customers and surrounding communities
- Ability to take responsibility for all actions and decisions and to follow through until a resolution is obtained
- Exceptional problem-solving and decision-making capabilities
- Strong planning and organizational skills coupled with ability to multi-task and prioritize (excellent time-management skills)
- Ability to work independently (self managed) and with other Associates in a team environment
- Ability to learn quickly, adapt to change

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