IT Product Owner

1 month ago

Mississauga, Canada Just Energy Full time

**IT Product Owner - Salesforce**
**-**
**(**
**231704080**
**)**

**Description**

**IT Product Owner (Hybrid Mississauga, ON)**

**Who We Are**

Just Energy is a consumer company focused on essential needs, including electricity and natural gas; health and well-being, such as water quality and filtration devices; and utility conservation, bringing energy efficient solutions and renewable energy options to consumers. Currently operating in the United States and Canada, Just Energy serves both residential and commercial customers. Just Energy is the parent company of Amigo Energy, Filter Group Inc., Hudson Energy, Interactive Energy Group, Tara Energy, and terrapass.

**Energy, Opportunity, **and **Growth **are core to your way of being and are essential to succeed with us.

**_Energy -_** Energy is at the core of everything we do.** Whether it's our products or our enthusiasm to excel, we are driven by a firm sense of action to achieve exceptional results, underscored by a distinct family and community spirit.

**_Opportunity_** - Just Energy is synonymous with opportunity.** Our dynamic and diverse group of companies offers unparalleled opportunities to contribute to our corporate success with a host of initiatives, projects, and resources designed to promote personal and professional development and growth.

**_Growth_** - Take your career to the next level **with a leading North American energy company poised to lead the retail and green energy industry well into the twenty-first century. Just Energy's range of premier training programs support employee learning and development - a cornerstone of our growth and success.

**Responsibilities**:

- Accountable to the Product Manager and communicating with business partners and stakeholders.
- Be an individual contributor and manage a continuously evolving backlog of new product requests.
- Lead, manage and collaborate with cross-functional teams, business partners and stakeholders for the advancement of the product.
- Assess value, develop cases, and prioritize business and technical stories, epics and themes to ensure work focuses on those with maximum value that are aligned with product strategy.
- Ensure stories clearly communicate the customer and stakeholder needs to the development team, to meet key business objectives and strategies for the product.
- Maintain and refine backlog: Create user stories and acceptance criteria and prioritize all stories to ensure work focuses on those with maximum business value that align with product strategy.
- Collaborate extensively with DevOps teams, providing leadership and ensuring the teams are aligned around similar goals and objectives.
- Possess a fundamental understanding of end-to-end customer experience integration and dependencies.
- Foster a sense of urgency to achieve goals and leverage resources to overcome unexpected obstacles.

**Qualifications**:

- Undergraduate degree preferably of a technical, computer science, or engineering orientation.
- Minimum 3 years’ experience in a Product Owner, senior business systems analysis, or a similar technical role; with 2-3 years of experience working in Salesforce environment.
- Hands on experience working with the Salesforce ecosystem including knowledge of Sales Cloud, Service Cloud, and Lightning UI. Salesforce administrator certification would be a definite asset.
- Hands-on experience using Salesforce products to develop client or business solutions - configuring Salesforce CRM products, modifying screens, changing workflows, validation rules, security controls, data analysis, and reporting.
- Hands on experience in Salesforce object structure, security model, profiles and roles, fields, record types, page layouts, validation rules, triggers, and knowledge management.
- Expertise with full software development life cycle including functional & technical specification, documentation, QA processes, source control, maintenance and deployments.
- Expertise with relational databases and ability to navigate through relational data structure and experience working with SQL.
- Self-starter, results-oriented and motivated with excellent analytical and technical skills.
- Proven effectiveness at managing multiple tasks of varying complexities, meeting tight deadlines, and working well under pressure.
- Ability to actively listen, visualize and brainstorm with customers to create optimal solutions to complex business problems.
- Excellent written and verbal communication skills along with experience writing business requirements, use cases, process flows, and functional specifications.
- Experience as part of an Agile Team (in a distributed setting in multiple geographic locations) with demonstrated understanding of the Agile mindset would be a desired skill.

**Benefits**:
Just Energy offers a robust benefits plan for staff members, as well as Employee Assistance Programs that offer a wealth of tools and resources to enrich the employee experience. The company al

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