Technical Services/(Metallurgist) Manager
2 weeks ago
Contribute to the corporate bottom line by achieving strategic goals and objectives while maximizing downstream stakeholder satisfaction.
Leading the resolution of customer complaints or concerns through the use of industry best practices while mitigating any negative financial impact on the organization..
Promote operational excellence by being the voice of the customer to internal stakeholders, incorporating distilled findings into Venture/Gat’s internal knowledge bank for optimized outcomes.
Enhance supply chain value by counselling the Purchasing team on vendor performance, product/service capabilities and coordinating upstream feedback with an aim to maximize recovery in nonconforming scenarios.
Provide leadership of continuous improvement strategies by setting forth measures for corrective actions that are optimizations of or alternatives to current methodologies.
Collaborate with Finance/Accounting staff to examine and choose the best approaches to resolve and execute financial transactions related to supplier and customer claim files.
Cooperating in close partnership with the IT department, contributing to functionality optimization of our in house ERP system as it relates to specifications and the design of our error proofing business systems.
Shepherd the Technical Service department by utilizing managerial tools and interpersonal skills to determine departmental strategy, develop action plans, motivate personnel, oversee resource allotment, effectively communicate needs, and proclaiming results to all pertinent stakeholders.
Salary is commensurate with experience
**Job Types**: Full-time, Permanent
**Benefits**:
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- On-site gym
- On-site parking
- Paid time off
- RRSP match
- Tuition reimbursement
- Vision care
Flexible Language Requirement:
- French not required
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus pay
Work Location: In person
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