Housekeeper/room Attendant

4 months ago

Kamloops, Canada Holiday Inn and Suites Full time

**Job description**

**Holiday Inn & Suites Kamloops**

**Employee Benefits**
- Receive 50% off at our on-site White Spot restaurant during work days
- Enjoy employee rate at over 6000+ IHG hotels in over 100 countries
- Get extended dental and vision care as a full time employee after the probation period
- Free on-site parking
- Brand uniform will be provided
- Bonus Program

**JOB REQUIREMENTS**:

- At least one year housekeeping or cleaning experience is preferable
- Ability to follow instructions and perform well in a team
- Good communication skills and attention to detail
- Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times
- Professional appearance and manners

**DUTIES**:

- Clean rooms according to the IHG Holiday Inn brand standard
- Maintain up to date knowledge of all chemicals, cleaning products and handling procedures
- Respond to guests and staff inquiries, requests and complaints promptly and courteously
- Ensure all lost items left in guest rooms are reported and processed according to procedures
- Ensures all maintenance and safety hazards are promptly reported to management
- Take responsibility for equipment, ensuring it is operated correctly and secure at all times
- Reports any unusual or suspicious persons/activities in the area of security to management
- Reports any maintenance issues including burned out light bulbs or loose handles
- Check under bed, drawers, and closet for left behind articles and or trash
- Cleans sink and fixtures and restock all terries with guest supply and amenities
- Clean coffee pots when needed, - ensures pots are plugged in
- Rearrange and clean furniture after used by guests
- Ensure the security of guest rooms and the privacy of guests
- Perform Laundry tasks when necessary including collect, sort, transport laundry.
- Stock linen supply room with clean linens for next day use.
- Familiarize with our inventory supplies and ways to treat them such as bed linens, blankets, Duvets/Comforters, towels & face cloths, and restaurant table linens.
- Perform end of day procedures including all cleaning cloths bring washed, dried and folded for housekeeping needs.
- Small mending repairs required as needed.
- Perform house person duties if required.

**APPLICABLE SKILLS**:

- Excellent customer relations.
- Must have good time-management skills.
- Adaptable to change and be able to handle multiple priorities under pressure.
- Eager and focused to exceed guest expectations.

**Job Types**: Full-time, Part-time, Permanent

Pay: $16.75-$18.00 per hour

**Benefits**:

- Dental care
- Extended health care
- Vision care

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Weekends as needed

Supplemental pay types:

- Bonus pay

Ability to commute/relocate:

- Kamloops, BC: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Cleaning: 1 year (required)

Work Location: In person

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