Solis - Manager, Store/optician I

3 weeks ago

Toronto, Canada Solis Optics Full time

If you have a passion for style and helping customers find their perfect fit, as well as experience in retail customer service, we'd love to hear from you. Come and join us at our **Toronto - Bay St (LF Optical)**, partners of solis optics.

When you join Solis optics, you'll see that this is more than just a job. We value our people and offer a comprehensive benefits package and the chance for you to grow personally and professionally.

**Why You Should Join Us**

With over 50 partner locations across Canada, Solis optics is a whole new way to look at glasses. Our locations are your neighborhood retail optical shops and we are committed across all locations to giving our customers a carefully curated, enjoyable and affordable experience.

Our locations carry Canada's largest selections of designer eyewear. At Solis optics, we believe everyone should have access to the eyewear brands they love at a price they can afford. Our goal as your one stop shop is to offer quality products at great value and provide an enjoyable retail experience.

Join our team at Solis optics and help us in creating a remarkable customer experience and finding a frame for every face.

**How You'll Benefit**:

- A comprehensive total rewards package
- Competitive wage and benefits
- Rapid and continued growth, ensuring a constantly challenging and rewarding environment
- A workplace culture fosters a sense of collaboration
- Ongoing training and development opportunities

**The Role**:
The Store Manager plays a critical role within Solis optics and is crucial to our success by delivering world-class service to our customers. You'll often be the first point of contact with the public, so you must bring with you your passion for people and your drive to deliver an exceptional customer experience.

This position is a Full-Time, permanent working up to 40 hours per week, Monday to Friday.

**What Will You Be Doing?**
- Fostering collaboration and teamwork among practice staff
- Building trust and commitment with your workgroup
- Training, development and coaching of staff to Solis Optical processes, programs, and products
- Delivering legendary customer service
- Setting and obtaining store revenue goals
- Hiring, onboarding and training of new staff
- Scheduling of staff/doctors
- AR/AP
- Benefits submissions and tracking
- Banking deposits and reconciliations
- Inventory management
- All leadership aspects of daily store operations

**What Do You Bring?**
- Minimum two years experience in a customer service focused retail environment
- Minimum one-year experience in a coaching or leadership role
- Registered Optician in the province of Ontario
- Experience in an optical environment is an asset
- Excellent organization and time management skills
- Excellent oral and written communication skills
- Ability to adapt and respond quickly to changing priorities via critical thought and problem solving
- A reputation for delivering results through successful people management
- General PC knowledge, including Microsoft Office (Word, Excel, PowerPoint, Outlook)

We appreciate your interest in Solis optics and hope it didn't take too much time to apply. So, leave the rest to us. An actual human will review your qualifications and let you know if there's interest in moving forward. If there is, we'll follow up with more information.

solis optics is your neighborhood retail optical shop, offering quality eyewear and experience to match. A great selection of on -trend and luxury eyeglasses at a competitive price. A frame for every face. We're committed to being more than just a workplace, emphasizing opportunity, diversity, equity and inclusion. At solis, you'll have a meaningful impact on people's lives and have fun doing it.

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