Confidential Assistant, Customer Communications
5 months ago
**Branch**: Gas
**Affiliation**: Management & Exempt
**Employment Status**: Full-Time Regular
**Workplace Flexibility**: Yes
**Posting End Date**: Open until filled
We’re a Canadian-owned and BC-based energy company taking steps toward a lower-carbon energy future by providing renewable energy, natural gas and electricity to more than 1.2 million customers.
We’re looking for new talent to join us as we transform BC’s energy future. Our diverse team of more than 2,600 employees is committed to a safe and inclusive culture where each of us can connect, belong and grow. Join us and let’s work together for a better BC. Position Overview
You’re an incredibly organized professional who provides exceptional service to the leaders you support. You’re experience and ability to monitor changing priorities and plans with hawk-eye precision helps you ensure everyone is set-up for success. Your personality and charisma help you to build close-knit working relationships, and yet you demonstrate professionalism and discretion to act as a pivotal contact for all internal and external parties. These qualities and years of experience you possess make you a great fit for our Confidential Assistant role.
In this position, you’ll be responsible for representing the director and managers of External Communications internally and externally, and support with a variety of professional administrative and financial services.
We're committed to building a cleaner energy future. We need collaborators, innovators and self-starters like you to help us achieve our goal. In this role, you will:
Develop close working relationships with the External Communications leadership team, including an understanding of working styles, and learn to prioritize while supporting in a high-paced environment.
Gain an understanding of our key priorities, monitor status throughout the year and support the External Communications leadership team with administrative support services.
Become the key contact, internally and externally, to various external agencies, and others, in addition to all levels across the organization.
Provide assistance in budget development and variance reporting activities and ensure invoices and expenses are processed in accordance with established policies and procedures. What it takes:
Business or Communications Diploma from a recognized institution with a minimum 2 years of related experience or an equivalent combination of education, training and experience.
A high degree of professionalism and discretion with the ability to exercise judgment and work with mínimal structure or direction.
Excellent organization skills and the ability to multitask supported by software, administrative, and financial knowledge.
Exceptional communication skills and the ability to interact with all levels of internal and external contacts clearly and courteously.
Demonstrated knowledge of FortisBC’s organization, structure, processes and procedures.
Our engaging workplace offers a wide range of challenging opportunities, while being safe, inclusive and diverse. We offer a competitive salary and benefits package, while supporting life-long career development. We also encourage volunteerism and nourish the need to give back to your community.
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