Manager Front End

3 months ago

Cambridge, Canada FreshCo Full time

**Job Title**: Manager Front End
**Requisition ID**: 185994
**Career Group**: Store Management
**Job Category**: Retail - Front End
**Travel Requirements**: 0 - 10%

**Job Type**: Full-Time

**Country**: Canada (CA)
**Province**: Ontario
**City**: Cambridge
**Location**: 9581 Hwy 24 & Sheldon FreshCo
**Postal Code**: N1R 6J2

Embark on a rewarding career with Sobeys Inc., celebrated among Canada’s top 100 employers, where your talents contribute to our commitment to excellence and community impact.

Looking for an exciting and fulfilling place to work? You've come to the right place

We love working with ambitious people who love food as much as we do. Whether it's your first job or you're ready for a new challenge, we have a career to fit your life.

Launched in 2010, FreshCo's commitment to delivering top quality products with lower prices and superior service to customers makes FreshCo stores a great place to work. Today, FreshCo and its franchise partners proudly operate 142 stores across Alberta, Ontario, Manitoba, Saskatchewan, and British Columbia.

**Ready to Make an impact?**:
The Front End Manager is responsible for coaching, motivating, and developing department staff to foster customer loyalty, fulfil customer needs and actively contribute to an environment of employee and customer engagement. They are fiscally responsible for the operation of the department and will manage budgets, labour costs, inventory control, product presentation and merchandising while adhering to all protocols, procedures, policies and other programs and initiatives.

**Here’s where you’ll be focusing**:
**People Leadership**
- Create a coaching and development culture for all store employees that embraces a passion for food
- Demonstrate outstanding leadership while serving as a role model
- Manage direct reports including selection, orientation, training and development, performance management, succession planning and compensation
- Manage store operations and communicate requirements/changes to department employees as required

**Customer Offering**
- Create a shopping experience that engages customers in a way that enhances loyalty, sales, and profit
- Provide superior customer service to meet customer needs
- Demonstrate exceptional product knowledge, including awareness of product changes, promotions, and seasonal trends
- Order, receive, organize, rotate, merchandise and present products and stock in accordance with company standards

**Policy/Regulatory Adherence**
- Ensure all applicable company policies and procedures are communicated and adhered to by employees
- Ensure that Occupational Health & Safety, Food Safety, and other regulatory requirements and procedures are implemented and maintained
- Maintain a thorough understanding of all relevant company programs and attend training as required

**Financial**
- Balance cash office according to company policies and procedures
- Manage the department budget and ensure the department achieves all financial targets and maximizes sales and margins, including appropriate sales forecasting, variance analysis and correction, and labour cost control

**Personal/ Professional Development**
- Thorough understanding of all relevant company programs; attend training as required
- Keeps abreast of local competitor activity, industry trends and makes recommendations on internal pricing, promotions, and product policies

**Employee Engagement**
- Act as the employer of choice by actively supporting an environment of employee engagement
- Initiate, support, participate and lead community and charitable events and activities.

**Other Duties**
- Coordinate maintenance of department equipment and repairs
- Provide feedback for continuous improvement
- Maintain a clean and safe working environment as per Company requirements
- Other duties as required

**What you have to offer**:

- Minimum 18 months of retail store experience, front-end department experience preferred
- High School Diploma
- Full knowledge of total store and department operations
- Experience reading and analyzing financial reports, and experience in developing and adhering to budgets
- Proficiency in Microsoft Office Suite
- Above average communication skills (oral and written)
- Ability to work independently in a fast-paced environment

We are committed to accommodating applicants with disabilities throughout the hiring process and will work with applicants requesting accommodation at any stage of this process.

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