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Project Deployment Specialist
3 weeks ago
**IT Support and Project Deployment Specialist**
**Responsibilities**:
- Provide IT support to clients and assist or handle ticket escalations (remote or on-site).
- Troubleshooting hardware and software issues.
- Plan and execute IT projects, ensuring timely completion and high-quality deliverables.
- Collaborate with cross-functional teams to identify IT requirements and implement effective solutions.
- Manage and maintain network infrastructure, including firewalls, routers, and switches.
- Manage and maintain physical and virtual server environments
- Liaising with 3rd party support as required.
- Participate in rotating on-call schedule.
- Stay updated with the latest IT trends and technologies to provide innovative solutions.
**Qualifications**:
- Proven IT support experience in a professional environment.
- Proficiency in Windows and Mac environments.
- Strong knowledge and experience with various technologies including Windows Server, Active Directory, MS Exchange, Microsoft 365, Hyper-V, VMWare, Meraki, UniFi, Fortinet
- Strong knowledge of networking concepts and firewall management.
- Excellent project management skills with the ability to prioritize tasks effectively.
- Strong problem-solving abilities and attention to detail.
- Excellent communication and interpersonal skills.
- Attention to detail
- Self-motivated with the ability to work alone and with a team
- Critical thinking skills
- Highly Organized
- Ability to think outside the box
**Benefits**:
- Competitive salary package.
- Extended health and dental benefits.
- Opportunities for professional development and growth.
**Job Types**: Full-time, Permanent
**Salary**: $50,000.00-$70,000.00 per year
**Benefits**:
- Dental care
- Employee assistance program
- Extended health care
- Paid time off
- Work from home
Flexible Language Requirement:
- French not required
Schedule:
- 8 hour shift
- Monday to Friday
- On call
Supplemental pay types:
- Overtime pay
**Experience**:
- IT support: 2 years (preferred)
- IT project management: 2 years (required)
**Language**:
- English (preferred)
Ability to Commute:
- Langley, BC (required)
Work Location: In person
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