Hospital Community Outreach Counsellor, Cyya

6 months ago

Surrey, Canada Fraser Health Full time

Salary range: The salary range for this position is CAD $39.14 - $48.88 / hour Why Fraser Health?:
Fraser Health continues to be recognized as one of BC's Top Employers, are you someone who is passionate about making a difference in the lives of others?

Fraser Health is responsible for the delivery of hospital and community-based health services to over 1.9 million people in 20 diverse communities from Burnaby to Fraser Canyon on the traditional territories of the Coast Salish and Nlaka’pamux Nations. Our team of nearly 45,000 medical staff and volunteers is dedicated to serving our patients, families and communities to deliver on our vision: Better health, best in health care.

Effective October 26th, 2021, all new hires to Fraser Health will need to have full COVID 19 vaccination (have received a full series of a World Health Organization “WHO” approved vaccine against infection by SARS-COV-2, or a combination of approved WHO vaccines). Please note this applies to all postings, and individual medical exemptions must be approved by the Provincial Health Officer.

Come work with dedicated health care providers who are enthusiastic and committed to provide quality healthcare to our clients/patients/residents. We invite you to find out why more than 95% of new employees recommend Fraser Health as an excellent place to work. Work hard and have fun while you do it.

Detailed Overview:
Reporting clinically to the discipline Clinical Practice Leader and reporting administratively to the Manager or designate, the Outreach Counsellor provides hospital to community-based outreach support services, one-to one counselling, individual and group interventions, implements and assists in mental health and substance use treatment, provides life skills training, coaching, advocacy and support to children and adolescents experiencing mental health, behavioral, and developmental problems and to their caregivers/families, in accordance with an established plan of treatment/care and as a member of the Child, Youth & Young Adult (CYYA) Mental Health & Substance Use Services (MH&SUS) multidisciplinary Transition Team. Motivates, assists, and instructs clients with the activities of daily living, reports clients' progress and condition, including reactions to medications. Provides client and family-centered care through a trauma-informed approach and evidence-informed practice to individuals and families.

**Responsibilities**:

- Assesses client behaviour, emotional and mental status through the knowledge of mental health disorders. Performs mental status exams as required and documents pertinent data.
- Provides individual and group counselling to children and adolescents, using a variety of strategies or techniques including psycho-education, problem solving, de-escalation techniques, behaviour management, conflict resolution, crisis intervention, activity-based, and other appropriate interventions as required. Provides support and psycho-education to families as needed.
- Shares responsibility amongst the team for distributed workload to manage cases, reports on the condition, behaviour, performance, progress, and care needs of clients and their caregivers/families, formulate recovery plans and goals, crisis intervention, assist with home visits, run groups, and outreach to clients as required, implementing treatment plans and participating in client meetings.
- Facilitates client utilization of appropriate community services and rehabilitative programs, including health care services, Ministry of Children and Family Development programs, recreational, educational services and/or referring to other community resources as required to maintain coordination in the service and transition process.
- Observes and supports individuals in appropriate medication management, in accordance with the plan of treatment/care and established policies and procedures.
- Maintains client records by recording information such as client assessments, charting client information via PARIS and/or other clinical information systems, preparing progress notes and reports in accordance with established standards, policies and procedures to meet regulatory requirements, documenting for future reference and ensuring that access to and disclosure of information and records are in accordance with the Freedom of Information Act.
- Facilitates client attendance at appointments, programs, and services including escorting or accompanying client to appointments and leisure activities, including driving a vehicle. Participates in and supervises social and recreational activities as required.
- Provides direction to volunteers and assists with orientation of new staff and education experiences of students, as well as sharing expertise with other members of the team, as required.
- Maintains relevant data and statistics and provides input to Coordinator and Manager.
- Participates in quality improvement/program evaluation/research activities and implementatio

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