Dual Rate Surveillance Supervisor

**Who we are**

**GREAT ENTERTAINMENT. GREAT PEOPLE. GREAT INVESTMENT. GREAT CANADIAN.**

Since our inception in 1982, Great Canadian has grown to be one of the largest and most dynamic gaming and entertainment companies in Canada. With 25 properties across Ontario, British Columbia, Nova Scotia, and New Brunswick, our facilities include over 16,000 slot machines, 575 table games, 71 dining amenities and over 500 hotel rooms. Working closely alongside our crown agency partners, our team of 9,500 strive to offer the very best gaming, entertainment, dining, and hospitality experiences.

Our Vision is to be the leading gaming, entertainment, and hospitality company in our chosen markets by providing superior entertainment value and exceptional experiences.

Our Mission is to provide outstanding experiences to our guests, rewarding opportunities for our team, and superior value to our shareholders.

**Position Summary**:
Surveillance Operators are responsible for the daily on-going monitoring and observation of casino operations, while ensuring the security and integrity of casino assets, staff, and patrons. You will provide routine surveillance of the gaming floor and acting as a support unit to other departments in relation to the protection of company assets. Your attention to detail and sound observation skills will be critical as you are conducting reviews, writing, and completing reports and logs that could be used as evidence in legal matters that have resulted from criminal charges against patrons or employees.

When acting as a Surveillance Supervisor, you will be responsible for the supervision of surveillance employees in a shift work environment, fostering a safe and efficient work environment. Your strong presence in the Surveillance Room will be vital to your management of people and interacting with internal customers while delivering exceptional customer service. You will always maintain awareness of the gaming operation, and plan, organize and direct the overall operation the shift by delegating duties, briefing/monitoring of employees, and overseeing occurrences as they develop. You will ensure compliance with Alcohol and Gaming Commission of Ontario (AGCO) regulations and all applicable laws, policies, and procedures.
- A secondary diploma, with preference to graduates with a post-Secondary education in Law and Security.
- A minimum of one (1) or more years of experience in a security related field or gaming related positions, with preference to Supervisory experience of (1) or more years
- Strong analytical, observational, organizational, interpersonal and communication skills.
- Casino Surveillance or related surveillance experience an asset
- The ability to work evenings, weekends and shift work
- The ability to obtain registration as a category 1 Gaming Assistant (license) with the Alcohol and Gaming Commission of Ontario

**Job Types**: Part-time, Permanent

**Salary**: $21.00-$26.00 per hour

**Benefits**:

- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- RRSP match

Schedule:

- 12 hour shift
- Day shift
- Evening shift
- Holidays
- Monday to Friday
- Morning shift
- Night shift
- On call
- Overtime
- Weekend availability

Ability to commute/relocate:

- Dundas, ON: reliably commute or plan to relocate before starting work (required)

Work Location: In person