Medical Office Assistant

1 week ago


Victoria, Canada Willows Pediatrics Full time

Willows Pediatrics is seeking an experienced individual to join our team as a Medical Office Assistant

We have a dynamic pediatric office. We are looking for an experienced medical office assistant who has the leadership abilities to manage work-flow, patient interactions, and can anticipate and problem solve issues as they arise.

**Salary to be determined based on experience**

**Qualification requirements include**:

- High school diploma or equivalent
- Minimum 3 years of Medical Office Assistant experience
- Comfort with medical terminology
- Excellent communication and English language skills
- Experience with electronic medical record (Accuro)
- Strong computer skills and literacy (PC)

**Primary responsibilities include;**
- Greet and check-in patients, ensuring a positive and welcoming experience
- Answer phone calls and schedule appointments using electronic medical records (EMR) system Accuro
- Maintain patient records and update medical history as necessary
- Assist with administrative tasks such as filing, faxing, and scanning documents
- Collaborate with healthcare providers to ensure smooth patient flow and efficient office operations
- Follow guidelines to maintain patient confidentiality and privacy
- Managing office suppliers
- Light cleaning and organization of office space

**A successful applicant will have;**
- Proficiency in using electronic medical records (EMR) systems, specifically Accuro
- Excellent phone etiquette and ability to operate phone systems effectively
- Knowledge of medical terminology and procedures
- Previous experience as a MOA is preferred
- Strong organizational skills and attention to detail
- Ability to multitask and prioritize tasks in a fast-paced environment
- Excellent communication skills, both verbal and written

**COVID-19 precautions**

As per Public Health Orders employees are required to be double vaccinated for COVID-19.

**Salary**: $23.00-$26.00 per hour

Expected hours: 40 per week

**Benefits**:

- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
- Paid time off

Schedule:

- Monday to Friday

**Experience**:

- Medical Office Assistant: 3 years (preferred)

Ability to Commute:

- Victoria, BC V8R 6V4 (required)

Work Location: In person



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